Management Study Guide | Practice
Questions & Exam Prep 2026/2027
,
, Ground rules are set during a negotiation in order to: A) Prevent escalation of the conflict
B) Restrict freedom of discussion
C) Clarify the source of the conflict
D) Reduce formality
The major hallmark of situational leadership is: A) Understanding the readiness of the follower
B) Major focus on interpersonal relationships
C) Effective listening skills
D) Motivating others
The essence of leadership is the leader's ability to: A) Get people to work together
B) Influence other people
C) Help others meet their personal goals
D) Influence the group to follow the leader's way of thinking
According to "trait theories," the most common traits of a A) Information giving and decision-making
good leader are: B) Public speaking and nonrisk behaviors
C) Intelligence and initiative
D) Verbal and written communication skills
Of the following qualities, which would least likely be A) Energy and integrity
attributed to an effective nursing leader? B) Pessimism and stress
C) Courage and initiative
D) Optimism and perseverance
Behaviors of an effective leader include: A) Denying the exchange of information
B) Inability to communicate effectively
C) Giving only negative feedback
D) Developing oneself and others
Sally has been working only 3 months after graduating A) "I don't mean now, but when I become a nurse manager."
from her nursing program. She confides in a friend that she B) "Effective followers need to be active participants in the workings of this unit."
wants to develop herself as a "good follower." Her friend C) "Effective followers need to do everything the administrators want."
says, "Anyone can follow—just walk behind someone and D) "Effective followers need to always question the status quo and strive to make
do nothing." How might Sally respond? changes."
Jim has demonstrated strong leadership skills during his A) Reports to the nurse manager that his friend is very anxious when dealing with
first year as an RN. He observes that one of his coworkers demanding families.
appears very anxious when dealing with demanding B) Says to his friend, "Dealing with these demanding families can be very anxiety-
families. Jim displays emotional intelligence when he: producing."
C) Says to his friend, "You seem very anxious when dealing with these families;
maybe you should seek counseling help."
D) Ignores the behavior because everyone takes a different time to adjust to the
role of an RN.
Linda believes she should begin demonstrating leadership A) "Just watch me closely—it will come to you eventually."
skills on her unit. She speaks with her nurse manager B) "Develop perseverance—just hang in there and do your work well—someone
about how to do this. The nurse manager, who wants to higher than I will notice you."
encourage Linda's leadership development, responds by C) "It takes a lot of energy to be a leader. You might want to sign up at the local
saying: gym."
D) "Understand yourself first—what leadership skills do you want to develop?"
Which skills will not be useful in becoming a better A) Supporting the ideas of your colleagues
follower? B) Becoming an effective listener
C) Demonstrating energy and enthusiasm in the workplace
D) Contradicting others if their ideas are not useful to the team
Nancy is supervising a patient care assistant and a A) Autocratic
licensed practical nurse. When giving them assignments B) Laissez-faire
she states, "You two decide how you want to divide up the C) Democratic
patients." This is an example of what type of leadership? D) Situational
Emotional intelligence is also an important part of A) Understanding self
leadership. Which of these qualities is not part of emotional B) Listening skills
intelligence? C) Acknowledging others
D) Responding quickly to a crisis