ISTM 630 LATEST STUDY GUIDE ANSWERS AND
QUESTIONS SET A+
✔✔communication blockers - ✔✔- noisy surroundings
- distance
- improper encoding of message
- making negative statements
- hostility
- language
- culture
✔✔performance reporting - ✔✔- status report of project
- progress report
- trend report
- forecasting report
- variance report
- earned value report
- lessons learned documentation
✔✔procurement - ✔✔acquiring goods and/or services from an outside source
(purchasing/outsourcing)
✔✔leading country for US offshore outsourcing - ✔✔india
✔✔procurement processes - ✔✔- plan procurement management
- conduct procurements
- control procurements
- close procurements
✔✔planning procurement - ✔✔- identifying which project needs can best be met by
using products or services outside the org
- if no need, then there is no need to perform any of the other procurement
management processes
, ✔✔make-or-buy analysis - ✔✔- general management technique used to determine
whether an organization should make or perform a particular product or service inside
the org or buy from someone else
- often involves financial analysis
✔✔contract - ✔✔- mutually binding agreement obligates the seller to provide the
specified products or services and obligates the buyer to pay for them
- can clarify responsibilities and sharpen focus on key deliverables
-0 legally binding, so more accountability
✔✔types of contracts - ✔✔- fixed price/lump sum
- cost reimbursable
- time and material
- unit price
✔✔fixed price/lump sum contracts - ✔✔involve a fixed total price for a well-defined
product or service
✔✔cost reimbursable contract - ✔✔- involve payment to the seller for direct and indirect
costs
✔✔time and material contracts - ✔✔- hybrid of both fixed price and cost reimbursable
contracts, often used by consultants
- arrangement where contractor is paid on the basis of: actual cost of DL, actual cost of
materials and equipment usage, and agreed upon fixed add on to cover OH and profit
✔✔unit price contracts - ✔✔require the buyer to pay the seller a predetermined amount
per unit of service
✔✔procurement management plan - ✔✔- describes how the procurement processes
will be managed, from developing documentation for making outside purchases or
acquisitions to contract closure
- contents varies based on project needs
✔✔statement of work (SOW) - ✔✔a description of the work required for the
procurement; a type of scope statement
✔✔contract statement of work - ✔✔if a SOW is used as part of a contract to describe
only the work required for that particular contract
✔✔Stuff that might be on an SOW - ✔✔- scope of work
- location of work
- period of performance
- deliverables schedule
- applicable standards
QUESTIONS SET A+
✔✔communication blockers - ✔✔- noisy surroundings
- distance
- improper encoding of message
- making negative statements
- hostility
- language
- culture
✔✔performance reporting - ✔✔- status report of project
- progress report
- trend report
- forecasting report
- variance report
- earned value report
- lessons learned documentation
✔✔procurement - ✔✔acquiring goods and/or services from an outside source
(purchasing/outsourcing)
✔✔leading country for US offshore outsourcing - ✔✔india
✔✔procurement processes - ✔✔- plan procurement management
- conduct procurements
- control procurements
- close procurements
✔✔planning procurement - ✔✔- identifying which project needs can best be met by
using products or services outside the org
- if no need, then there is no need to perform any of the other procurement
management processes
, ✔✔make-or-buy analysis - ✔✔- general management technique used to determine
whether an organization should make or perform a particular product or service inside
the org or buy from someone else
- often involves financial analysis
✔✔contract - ✔✔- mutually binding agreement obligates the seller to provide the
specified products or services and obligates the buyer to pay for them
- can clarify responsibilities and sharpen focus on key deliverables
-0 legally binding, so more accountability
✔✔types of contracts - ✔✔- fixed price/lump sum
- cost reimbursable
- time and material
- unit price
✔✔fixed price/lump sum contracts - ✔✔involve a fixed total price for a well-defined
product or service
✔✔cost reimbursable contract - ✔✔- involve payment to the seller for direct and indirect
costs
✔✔time and material contracts - ✔✔- hybrid of both fixed price and cost reimbursable
contracts, often used by consultants
- arrangement where contractor is paid on the basis of: actual cost of DL, actual cost of
materials and equipment usage, and agreed upon fixed add on to cover OH and profit
✔✔unit price contracts - ✔✔require the buyer to pay the seller a predetermined amount
per unit of service
✔✔procurement management plan - ✔✔- describes how the procurement processes
will be managed, from developing documentation for making outside purchases or
acquisitions to contract closure
- contents varies based on project needs
✔✔statement of work (SOW) - ✔✔a description of the work required for the
procurement; a type of scope statement
✔✔contract statement of work - ✔✔if a SOW is used as part of a contract to describe
only the work required for that particular contract
✔✔Stuff that might be on an SOW - ✔✔- scope of work
- location of work
- period of performance
- deliverables schedule
- applicable standards
