ISTM 410 ACTUAL FINALS ANSWERS AND
QUESTIONS SET A+
✔✔red ocean strategy - ✔✔firms fiercely compete to earn a larger share of existing
demand
✔✔Blue Ocean Strategy - ✔✔firms create new demand in untapped marketspaces
where they have the "water" to themselves
- goal is to make the competition irrelevant
✔✔digital strategy - ✔✔business strategy inspired by the capabilities of powerful, readily
accessible digital technologies intent of delivering capabilities that are responsive to
changing market conditions
✔✔operational backbone - ✔✔tech or business capability to deliver efficient and reliable
core operations
✔✔digital service platform - ✔✔tech or business capability to pave the way for
developing and implementing digital innovations
✔✔organizational strategy - ✔✔organization's design and choices it makes to define,
set-up, coordinate, and control its work processes
- impacts all aspects of operations
Answers "how will the company organize to achieve its goals and implement business
strategy"
✔✔managerial levers - ✔✔Organizational, control, and cultural variables that are used
by decision makers to effect changes in their organizations.
organizational variables (decision rights, business processes, formal reporting
relationships, informal networks)
control variables (availability of data, nature of quality and planning, effectiveness of
performance measurement and evaluation, & incentives)
✔✔IS Strategy - ✔✔the plan an organization uses to provide information services
, - allows company to implement its business strategy
✔✔Four IS infrastructure componets - ✔✔hardware, software, the network (how
hardware is connected to other hardware, the internet, & other networks), & data (bits of
info stored)
✔✔apps - ✔✔self-contained software programs that fulfill a specific purpose and run on
a platform
✔✔platforms - ✔✔any set of tech upon which other technologies or applications run
- combo of hardware & operating system software
ex: microsoft windows
✔✔business ecosystems - ✔✔collections of interacting participants, including vendors,
customers, and other related parties acting in concert to do business
✔✔zara - ✔✔known for turning out lots of different designs in a year
- quick inventory turnaround, low hold of inventory
✔✔IT Asset - ✔✔Anything, tangible or intangible, that can be used by a firm in its
processes for creating, producing, and/or offering its products (goods or services).
ex: customer info, online community, proprietary (owned) tech (platforms etc..)
✔✔IT Asset Infrastructure - ✔✔information, technology, people, and processes
available to perform business processes and tasks
✔✔IT Asset Information Repository - ✔✔data captured, organized, and retrievable by
the firm
✔✔IT capability - ✔✔something that is learned or developed over time for a firm to use
its It assets efficiently
ex: knowledge, technical skills of IT staff, friendly helping nature of IT staff
✔✔IT capabilities - ✔✔- Technical skills (designing, developing, implemtning IS)
- management skills (managing the IT function and IT projects)
- relationship skills (outside the org (vendors), within the org (managers))
✔✔5 competitive forces (Porter) - ✔✔1. potential threats of new entrants
2. bargaining power of buyers
3. bargaining power of suppliers
4. threat of substitute products
5.industry competitors
✔✔Threat of new entrants - ✔✔- can be lowered if there are barriers to entry
- sometimes IS can be used to create barriers to entry
QUESTIONS SET A+
✔✔red ocean strategy - ✔✔firms fiercely compete to earn a larger share of existing
demand
✔✔Blue Ocean Strategy - ✔✔firms create new demand in untapped marketspaces
where they have the "water" to themselves
- goal is to make the competition irrelevant
✔✔digital strategy - ✔✔business strategy inspired by the capabilities of powerful, readily
accessible digital technologies intent of delivering capabilities that are responsive to
changing market conditions
✔✔operational backbone - ✔✔tech or business capability to deliver efficient and reliable
core operations
✔✔digital service platform - ✔✔tech or business capability to pave the way for
developing and implementing digital innovations
✔✔organizational strategy - ✔✔organization's design and choices it makes to define,
set-up, coordinate, and control its work processes
- impacts all aspects of operations
Answers "how will the company organize to achieve its goals and implement business
strategy"
✔✔managerial levers - ✔✔Organizational, control, and cultural variables that are used
by decision makers to effect changes in their organizations.
organizational variables (decision rights, business processes, formal reporting
relationships, informal networks)
control variables (availability of data, nature of quality and planning, effectiveness of
performance measurement and evaluation, & incentives)
✔✔IS Strategy - ✔✔the plan an organization uses to provide information services
, - allows company to implement its business strategy
✔✔Four IS infrastructure componets - ✔✔hardware, software, the network (how
hardware is connected to other hardware, the internet, & other networks), & data (bits of
info stored)
✔✔apps - ✔✔self-contained software programs that fulfill a specific purpose and run on
a platform
✔✔platforms - ✔✔any set of tech upon which other technologies or applications run
- combo of hardware & operating system software
ex: microsoft windows
✔✔business ecosystems - ✔✔collections of interacting participants, including vendors,
customers, and other related parties acting in concert to do business
✔✔zara - ✔✔known for turning out lots of different designs in a year
- quick inventory turnaround, low hold of inventory
✔✔IT Asset - ✔✔Anything, tangible or intangible, that can be used by a firm in its
processes for creating, producing, and/or offering its products (goods or services).
ex: customer info, online community, proprietary (owned) tech (platforms etc..)
✔✔IT Asset Infrastructure - ✔✔information, technology, people, and processes
available to perform business processes and tasks
✔✔IT Asset Information Repository - ✔✔data captured, organized, and retrievable by
the firm
✔✔IT capability - ✔✔something that is learned or developed over time for a firm to use
its It assets efficiently
ex: knowledge, technical skills of IT staff, friendly helping nature of IT staff
✔✔IT capabilities - ✔✔- Technical skills (designing, developing, implemtning IS)
- management skills (managing the IT function and IT projects)
- relationship skills (outside the org (vendors), within the org (managers))
✔✔5 competitive forces (Porter) - ✔✔1. potential threats of new entrants
2. bargaining power of buyers
3. bargaining power of suppliers
4. threat of substitute products
5.industry competitors
✔✔Threat of new entrants - ✔✔- can be lowered if there are barriers to entry
- sometimes IS can be used to create barriers to entry
