T&D Exam 2 UPDATED ACTUAL
QUESTIONS AND CORRECT ANSWERS
Which of the following is true of performance management? - CORRECT ANSWER
Performance management extends the performance appraisal process to include goal setting.
After a performance problem has been identified, the supervisor should - CORRECT ANSWER
decide if it is worth the time and effort to deal with it.
What is the role of HRD managers in the coaching process? - CORRECT ANSWER They help
managers become effective coaches.
The interpersonal skills needed for coaching include all of the following EXCEPT - CORRECT
ANSWER assertiveness
Participative management involves - CORRECT ANSWER empowering employees to take
action.
Two skills necessary for effective coaching are - CORRECT ANSWER communication and
interpersonal skills.
Performance goals are most likely to be met if the employee - CORRECT ANSWER
participates in the final discussion.
Which of the following is NOT a motivational approach that helps employees feel a sense of
ownership of their performance and encourages success? - CORRECT ANSWER performance
reviews
An active and positive approach is needed in coaching. - CORRECT ANSWER True
To be an effective manager of employee performance requires supervisors to be controllers, rather
than coaches. - CORRECT ANSWER False
QUESTIONS AND CORRECT ANSWERS
Which of the following is true of performance management? - CORRECT ANSWER
Performance management extends the performance appraisal process to include goal setting.
After a performance problem has been identified, the supervisor should - CORRECT ANSWER
decide if it is worth the time and effort to deal with it.
What is the role of HRD managers in the coaching process? - CORRECT ANSWER They help
managers become effective coaches.
The interpersonal skills needed for coaching include all of the following EXCEPT - CORRECT
ANSWER assertiveness
Participative management involves - CORRECT ANSWER empowering employees to take
action.
Two skills necessary for effective coaching are - CORRECT ANSWER communication and
interpersonal skills.
Performance goals are most likely to be met if the employee - CORRECT ANSWER
participates in the final discussion.
Which of the following is NOT a motivational approach that helps employees feel a sense of
ownership of their performance and encourages success? - CORRECT ANSWER performance
reviews
An active and positive approach is needed in coaching. - CORRECT ANSWER True
To be an effective manager of employee performance requires supervisors to be controllers, rather
than coaches. - CORRECT ANSWER False
