WGU QGT1 BUSINESS MANAGEMENT
COMPLETE EXAM REVIEW WITH FULL
SOLUTIONS
●● Accountability
Answer: The expectation that employees will perform a job, take
corrective action when necessary, and report upward on the status and
quality of their performance
●● Accounting audits
Answer: Procedures used to verify accounting reports and statements
●● Acquisition
Answer: One firm buying another
●● Activity-based costing (ABC)
Answer: A method of cost accounting designed to identify streams of
activity and then to allocate costs across particular business processes
according to the amount of time employees devote to particular activities
●● Adapters
Answer: Companies that take the current industry structure and its
evolution as givens, and choose where to compete
,●● Adverse impact
Answer: When a seemingly neutral employment practice has a
disproportionately negative effect on a protected group
●● Advertising support model
Answer: Charging fees to advertise on a site
●● Affective conflict
Answer: Emotional disagreement directed toward other people
●● Affiliate model
Answer: Charging fees to direct site visitors to other companies' sites
●● Affirmative action
Answer: Special efforts to recruit and hire qualified members of groups
that have been discriminated against in the past
●● After-action review
Answer: A frank and open-minded discussion of four basic questions
aimed at continuous improvement
●● Alderfer's ERG theory
,Answer: A human needs theory postulating that people have three basic
sets of needs that can operate simultaneously (Existence, Relatedness
and Growth)
●● Arbitration
Answer: The use of a neutral third party to resolve a labor dispute
●● Assessment center
Answer: A managerial performance test in which candidates participate
in a variety of exercises and situations
●● Assets
Answer: The values of the various items the corporation owns
●● Authentic leadership
Answer: A style in which the leader is true to himself or herself while
leading
●● Authority
Answer: The legitimate right to make decisions and to tell other people
what to do
●● Autocratic leadership
, Answer: A form of leadership in which the leader makes decisions on his
or her own and then announces those decisions to the group
●● Autonomous work groups
Answer: Groups that control decisions about and execution of a
complete range of tasks
●● Avoidance
Answer: A reaction to conflict that involves ignoring the problem by
doing nothing at all or deemphasizing the disagreement
●● Balanced scorecard
Answer: Control system combining four sets of performance measures:
financial, customer, business process, and learning and growth
●● Balance sheet
Answer: A report that shows the financial picture of a company at a
given time and itemizes assets, liabilities, and stockholders' equity
●● Barriers to entry
Answer: Conditions that prevent new companies from entering an
industry
●● Behavioral approach
COMPLETE EXAM REVIEW WITH FULL
SOLUTIONS
●● Accountability
Answer: The expectation that employees will perform a job, take
corrective action when necessary, and report upward on the status and
quality of their performance
●● Accounting audits
Answer: Procedures used to verify accounting reports and statements
●● Acquisition
Answer: One firm buying another
●● Activity-based costing (ABC)
Answer: A method of cost accounting designed to identify streams of
activity and then to allocate costs across particular business processes
according to the amount of time employees devote to particular activities
●● Adapters
Answer: Companies that take the current industry structure and its
evolution as givens, and choose where to compete
,●● Adverse impact
Answer: When a seemingly neutral employment practice has a
disproportionately negative effect on a protected group
●● Advertising support model
Answer: Charging fees to advertise on a site
●● Affective conflict
Answer: Emotional disagreement directed toward other people
●● Affiliate model
Answer: Charging fees to direct site visitors to other companies' sites
●● Affirmative action
Answer: Special efforts to recruit and hire qualified members of groups
that have been discriminated against in the past
●● After-action review
Answer: A frank and open-minded discussion of four basic questions
aimed at continuous improvement
●● Alderfer's ERG theory
,Answer: A human needs theory postulating that people have three basic
sets of needs that can operate simultaneously (Existence, Relatedness
and Growth)
●● Arbitration
Answer: The use of a neutral third party to resolve a labor dispute
●● Assessment center
Answer: A managerial performance test in which candidates participate
in a variety of exercises and situations
●● Assets
Answer: The values of the various items the corporation owns
●● Authentic leadership
Answer: A style in which the leader is true to himself or herself while
leading
●● Authority
Answer: The legitimate right to make decisions and to tell other people
what to do
●● Autocratic leadership
, Answer: A form of leadership in which the leader makes decisions on his
or her own and then announces those decisions to the group
●● Autonomous work groups
Answer: Groups that control decisions about and execution of a
complete range of tasks
●● Avoidance
Answer: A reaction to conflict that involves ignoring the problem by
doing nothing at all or deemphasizing the disagreement
●● Balanced scorecard
Answer: Control system combining four sets of performance measures:
financial, customer, business process, and learning and growth
●● Balance sheet
Answer: A report that shows the financial picture of a company at a
given time and itemizes assets, liabilities, and stockholders' equity
●● Barriers to entry
Answer: Conditions that prevent new companies from entering an
industry
●● Behavioral approach
