level ii examinaTion wiTh This sTudy
guide comprehensive q & a
◉ 55) It is recommended you leave the dashboard up at all times.
A. True
B. False. Answer: A. True
◉ 56) The Global Search can be found on any NetSuite page.
A. True
B. False. Answer: A. True
◉ 57) The Order is billed during the Fulfillment Process.
A. True
B. False. Answer: B. False
◉ 58) The three main steps during an order fulfillment are:
,A. Picking, Packing, Billing
B. Picking, Packing, Shipping
C. Picking, Fulfilling, Shipping
D. Picking, Packing, Fulfilling. Answer: B. Picking, Packing, Shipping
◉ 59) A customer receives an email with the tracking information
when the order has been marked Shipped
.
A. True
B. False. Answer: A. True
◉ 60) What is the best way to search for a customer in a sales order
if you do not know their customer number?
A. Using the Zip Code
B. Using the Full Name and Zip Code
C. Using the First and Last Name
D. Using the Last Name and Zip Code. Answer: D. Using the Last
Name and Zip Code
◉ 61) How many ways were described in the PowerPoint to bring up
a new sales order?
,A. Two
B. Three
C. Four
D. Five. Answer: A. Two
**This question is not on the Exam**
◉ 62) A Sales Order must be created for an order to ship out
properly.
A. True
B. False. Answer: A. True
◉ 63) A Cash Sale can be created when:
A. A walk in customer pays with a check for in stock items.
B. An employee wants the purchase taken out of the check.
C. A walk in customer pays with a credit card and all items are in
stock.
D. A walk in customer pays with a credit card and there is a Kit on
the order.. Answer: C. A walk in customer pays with a credit card
and all items are in stock.
, ◉ 64) The Production time is added to the work order in the:
A. Memo
B. Special Instructions
C. Item Description
D. Production/Assembly Start Box. Answer: A. Memo
**Not sure if this is even on the Exam**
◉ 65) Identify impact of controls on steps in Return Management
and issuing refunds ->
i.Navigation Bar:
1.Recent Records: recently viewed records
2.Shortcuts : shortcut menu 3.Home : Brings you to dashboard page
4.Activites, Transactions, Lists, Reports, Customization, Documents,
Setup, Support
ii.Dashboards
1.3 custom searches, 1 KPI, 1 KPI scorecard, 1 quick search
iii.Global Search