Business Management
Chapters 12, 13 & 14 2026 |
Study Guide, Practice
Questions, Answers,
Rationales & Exam Review
| Complete Ethics Study
Guide
Updated 2026 Questions and Answers
100% Verified Exam Prep and Comprehensive
Rationales
Included
,1) Early leadership trait research looked to find A
characteristics that might
A) distinguish ordinary leaders from great leaders
B) identify the physical traits of leaders
C) differentiate leaders from non-leaders
D) define charisma
2) The key to the Fiedler contingency model of leadership B
is to match A) leader and leadership style
B) leadership style and situation
C) leadership style and follower
D) leader and follower
3) A delegating leadership style works best with which type C
of follower?
A) R1
B) R2
C) R4
D) R3
4) The path-goal theory sees the job of an effective leader D
as
A) providing clear instructions for followers
B) helping followers understand their goals
C) defining goals for followers
D) clearing the path between followers and their goals
5) Which of the following is included in the class of A
contingency variables that are associated with personal
characteristics of a follower?
A) locus of control
B) group structure
C) task structure
D) formal authority system
6) Transactional leaders are leaders who guide by
A) offering rewards to followers
B) articulating a vision for followers
C) the force of their personality
D) inspiring followers
7) Visionary leadership differs from charismatic leadership A
because of its focus on
A) a positive image of the future
B) rewards
C) dangers that the future might bring
D) personality
8) Consultant estimates state that ________ team leaders. B
A) 30 percent of managers are natural
C) 15 percent of managers are not natural
B) 85 percent of managers are not natural
D) 70 percent of managers are not natural
, 9) ________ is one key reason that employees are C
frequently empowered with decision-making ability in
today's business world.
A) Smaller budgets
B) Smaller spans of control
C) Larger spans of control
D) Larger budgets
10) Recent studies indicate that this measure of ability is C
the best predictor of who will be a leader in an
organization.
A) technical expertise
C) emotional intelligence
B) academic intelligence
D) standardized test intelligence
11) The communication process begins with this. C
A) a receiver
C) a thought or purpose
B) an encoded message
D) a message
12) Along the grapevine, ________. C
A) bad news travels slowly
B) good news travels slowest
C) bad news travels fastest
D) good news travels fastest
13) The purpose of feedback is to determine whether a A
message was ________.
A) worth sending
B) received
C) received and understood
D) verbal or nonverbal
14) Active listening is enhanced by developing ____ with a A
speaker.
A) empathy
B) a personal friendship
C) apathy
D) sympathy
15) When is it strongly recommended that a speaker use D
language is highly simplified?
A) when both the listener and speaker speak the same
language
B) when both the listener and speaker speak a language
other than English
C) when both the listener and speaker speak English
D) when both the listener and speaker speak different
languages
Chapters 12, 13 & 14 2026 |
Study Guide, Practice
Questions, Answers,
Rationales & Exam Review
| Complete Ethics Study
Guide
Updated 2026 Questions and Answers
100% Verified Exam Prep and Comprehensive
Rationales
Included
,1) Early leadership trait research looked to find A
characteristics that might
A) distinguish ordinary leaders from great leaders
B) identify the physical traits of leaders
C) differentiate leaders from non-leaders
D) define charisma
2) The key to the Fiedler contingency model of leadership B
is to match A) leader and leadership style
B) leadership style and situation
C) leadership style and follower
D) leader and follower
3) A delegating leadership style works best with which type C
of follower?
A) R1
B) R2
C) R4
D) R3
4) The path-goal theory sees the job of an effective leader D
as
A) providing clear instructions for followers
B) helping followers understand their goals
C) defining goals for followers
D) clearing the path between followers and their goals
5) Which of the following is included in the class of A
contingency variables that are associated with personal
characteristics of a follower?
A) locus of control
B) group structure
C) task structure
D) formal authority system
6) Transactional leaders are leaders who guide by
A) offering rewards to followers
B) articulating a vision for followers
C) the force of their personality
D) inspiring followers
7) Visionary leadership differs from charismatic leadership A
because of its focus on
A) a positive image of the future
B) rewards
C) dangers that the future might bring
D) personality
8) Consultant estimates state that ________ team leaders. B
A) 30 percent of managers are natural
C) 15 percent of managers are not natural
B) 85 percent of managers are not natural
D) 70 percent of managers are not natural
, 9) ________ is one key reason that employees are C
frequently empowered with decision-making ability in
today's business world.
A) Smaller budgets
B) Smaller spans of control
C) Larger spans of control
D) Larger budgets
10) Recent studies indicate that this measure of ability is C
the best predictor of who will be a leader in an
organization.
A) technical expertise
C) emotional intelligence
B) academic intelligence
D) standardized test intelligence
11) The communication process begins with this. C
A) a receiver
C) a thought or purpose
B) an encoded message
D) a message
12) Along the grapevine, ________. C
A) bad news travels slowly
B) good news travels slowest
C) bad news travels fastest
D) good news travels fastest
13) The purpose of feedback is to determine whether a A
message was ________.
A) worth sending
B) received
C) received and understood
D) verbal or nonverbal
14) Active listening is enhanced by developing ____ with a A
speaker.
A) empathy
B) a personal friendship
C) apathy
D) sympathy
15) When is it strongly recommended that a speaker use D
language is highly simplified?
A) when both the listener and speaker speak the same
language
B) when both the listener and speaker speak a language
other than English
C) when both the listener and speaker speak English
D) when both the listener and speaker speak different
languages
