BUAD USC 304 MIDTERM EXAM ACTUAL EXAM 2026 | ALL
QUESTIONS AND CORRECT ANSWERS |
VERIFIED ANSWERS | LATEST VERSIOn
Don't know?
Terms in this set (118)
Organizational BehaviorInterdisciplinary field that is dedicated to understanding and managing people at work
Contingency ApproachUsing the Ob concepts and tools that best fit the situation instead of relying on
"one best way",
instead the answer
"depends on the situation"
Common sense and its 3 weaknesses- Over reliance on hindsight
- Lack of rigor
- Lack of
objectivity
, Hard skills vs Soft skills Hard - technical expertise for certain tasks
Soft - interpersonal skills and personal attributes
4 skills most desired by employers 1. critical thinking
2. problem solving
3. judgment and decision making
4. active listening
Causes of Unethical Behavior - ill-conceived goals
-motivated blindness
- indirect blindness
- slippery slope
- overvaluing outcomes
Problem Difference or gap between actual and a desired state or outcome
USC-CT (problem solving approach) U- uncover problems
S - select important/critical problems
C- create multitude of solutions
C- choose top solutions
T - translate solution into effective plan
Person factors Our own characteristics that influence what we do
Situation factors Elements outside ourselves that influence what we do
3 levels of behavior at work :- individual-level input
- group/team-level
process
- organizational-level
process
Ackoff's differences between resolving , solving, andResolving - satisfactory solution
dissolving problemsSolving - optimal, ideal, long term
Dissolving -
changing/eliminating
the situation
QUESTIONS AND CORRECT ANSWERS |
VERIFIED ANSWERS | LATEST VERSIOn
Don't know?
Terms in this set (118)
Organizational BehaviorInterdisciplinary field that is dedicated to understanding and managing people at work
Contingency ApproachUsing the Ob concepts and tools that best fit the situation instead of relying on
"one best way",
instead the answer
"depends on the situation"
Common sense and its 3 weaknesses- Over reliance on hindsight
- Lack of rigor
- Lack of
objectivity
, Hard skills vs Soft skills Hard - technical expertise for certain tasks
Soft - interpersonal skills and personal attributes
4 skills most desired by employers 1. critical thinking
2. problem solving
3. judgment and decision making
4. active listening
Causes of Unethical Behavior - ill-conceived goals
-motivated blindness
- indirect blindness
- slippery slope
- overvaluing outcomes
Problem Difference or gap between actual and a desired state or outcome
USC-CT (problem solving approach) U- uncover problems
S - select important/critical problems
C- create multitude of solutions
C- choose top solutions
T - translate solution into effective plan
Person factors Our own characteristics that influence what we do
Situation factors Elements outside ourselves that influence what we do
3 levels of behavior at work :- individual-level input
- group/team-level
process
- organizational-level
process
Ackoff's differences between resolving , solving, andResolving - satisfactory solution
dissolving problemsSolving - optimal, ideal, long term
Dissolving -
changing/eliminating
the situation
