CBMEC - MIDTERMS EXAM UPDATED ACTUAL QUESTIONS AND CORRECT ANSWERS

CBMEC - MIDTERMS EXAM UPDATED ACTUAL
QUESTIONS AND CORRECT ANSWERS

Question:
1. the quantity of goods or services that customers want or require from a process within a given time
period, and it serves as the primary input that drives all operational decisions
Answer:
CUSTOMER DEMAND

Question:
2. systematic prediction of future events primarily demand — using historical data, statistical methods,
market intelligence, and judgment.
Answer:
FORECASTING

Question:
3. It bridges the gap between uncertainty and operational planning.
Answer:
FORECASTING

Question:
4. the structured process of translating customer needs and business objectives into specific, producible,
and deliverable offerings. It determines what is made or provided, how it functions, and how it will be
produced or delivered operationally.
Answer:
PRODUCT & SERVICE DE- SIGN

Question:
5. the activity of defining how work will be carried out — specifying the sequence of steps, resources,
equipment, and methods needed to produce a product or deliver a service efficiently and effectively.
Answer:
PROCESS DESIGN

Question:
6. the physical arrangement of resources — equipment, workstations, people, storage, and facilities —
within an operation to support efficient flow of work, materials, and people.
Answer:
LAYOUT DESIGN

Question:
7. the process of determining how much productive capability an operation needs to meet current and
future customer demand
Answer:
CAPACITY PLANING