LEADERSHIP EXAM 1 CERTIFICATION
EVALUATION 2026 EXAM SCRIPT FULLY
SOLVED QUESTIONS
◉Which skills must be exhibited by non-manager nurses working in
today's healthcare environment? Select all that apply.
a. Exhibiting personal ethics
b. Working alone
c. Focusing on one area of care
d. Focusing on chronic care and prevention
e. Using technology. Answer: a. Exhibiting personal ethics; e. Using
technology
Personal ethics is a skill essential for nurses in today's healthcare
environment. Today's nurse must have the skills needed to use
technology in the provision of client care. Today's nurse must be
able to work in a team. Today's nurse must be multi-skilled with
focus on numerous areas of care. There is greater emphasis on
understanding the impact of chronic care and prevention and health
maintenance rather than on curing.
,◉Which are examples of modern leadership theories and/or styles?
Select all that apply.
a. Personal quality leadership
b. Knowledge management theory
c. Contingency theory
d. Transformational leadership
e. Emotional intelligence leadership. Answer: b. Knowledge
management theory; d. Transformational leadership;
e. Emotional intelligence leadership
The knowledge management theory is evolving as nurses are
identified as knowledge workers. Transformational leadership is an
important leadership theory today. Emotional Intelligence
leadership is a modern theory. Personal quality leadership was a
style in the 1940s and has since been replaced. Contingency theory
is an older theory of leadership, but components of it exist in some
modern theories.
◉Which is the rationale for why nurses should participate in
healthcare policy discussion?
,a. It determines what health care services are provided, who
receives them, and who pays for them.
b. It allows legislators to control healthcare.
c. It keeps the cost of healthcare down.
d. It keeps healthcare from becoming a monopoly.. Answer: a. It
determines what healthcare services are provided, who receives
them, and who pays for them.
Healthcare policy is critical because it determines what healthcare
services are provided, who provides the services, who can receive
the services, reimbursement, quality care, improvements, and
requirements. Legislators are voted for by the public and their input
into healthcare policy should reflect the public's wishes. Policy is not
written to allow legislators to control healthcare. Changes in
healthcare policy may, in fact, cause an increase in the cost of
healthcare. If healthcare policy is not written correctly, it might
encourage the development of monopolies.
◉What are the primary concerns of patient consumers regarding
healthcare services?
a. Increased costs, decreased access and quality, and lack of
competence of caregivers
b. Increased communication with healthcare providers, improved
trust in the system, and increased quality of care
, c. Increased access to care, decreased costs, and improved
communication with providers
d. Better communication with third-party payers, improved quality
of care, and decreased costs. Answer: a. Increased costs, decreased
access and quality, and lack of competence of caregivers
Consumers are particularly concerned with increasing access
problems, increasing costs, decreasing quality, confusion over the
role of third-party payers, caregiver competence and ethics,
impersonal care, and decreased communication. They are losing
their trust in the healthcare system and its providers. Consumers are
concerned about losing the ability to communicate with their
selected healthcare provider and are losing trust in the system and
its ability to provide quality care. The concern is that access to care
will be more difficult, that care will cost more, and that it will be
more difficult to communicate with a chosen provider. Better
communication with third-party payers, improved quality of care,
and decreased costs.
◉The organization is reviewing the private and public healthcare
policies. How do these two types of policies differ?
a. Private policy is healthcare policy that is developed by either
healthcare organizations or a profession.
b. Private policy provides the greatest good for the greatest number
of people.
EVALUATION 2026 EXAM SCRIPT FULLY
SOLVED QUESTIONS
◉Which skills must be exhibited by non-manager nurses working in
today's healthcare environment? Select all that apply.
a. Exhibiting personal ethics
b. Working alone
c. Focusing on one area of care
d. Focusing on chronic care and prevention
e. Using technology. Answer: a. Exhibiting personal ethics; e. Using
technology
Personal ethics is a skill essential for nurses in today's healthcare
environment. Today's nurse must have the skills needed to use
technology in the provision of client care. Today's nurse must be
able to work in a team. Today's nurse must be multi-skilled with
focus on numerous areas of care. There is greater emphasis on
understanding the impact of chronic care and prevention and health
maintenance rather than on curing.
,◉Which are examples of modern leadership theories and/or styles?
Select all that apply.
a. Personal quality leadership
b. Knowledge management theory
c. Contingency theory
d. Transformational leadership
e. Emotional intelligence leadership. Answer: b. Knowledge
management theory; d. Transformational leadership;
e. Emotional intelligence leadership
The knowledge management theory is evolving as nurses are
identified as knowledge workers. Transformational leadership is an
important leadership theory today. Emotional Intelligence
leadership is a modern theory. Personal quality leadership was a
style in the 1940s and has since been replaced. Contingency theory
is an older theory of leadership, but components of it exist in some
modern theories.
◉Which is the rationale for why nurses should participate in
healthcare policy discussion?
,a. It determines what health care services are provided, who
receives them, and who pays for them.
b. It allows legislators to control healthcare.
c. It keeps the cost of healthcare down.
d. It keeps healthcare from becoming a monopoly.. Answer: a. It
determines what healthcare services are provided, who receives
them, and who pays for them.
Healthcare policy is critical because it determines what healthcare
services are provided, who provides the services, who can receive
the services, reimbursement, quality care, improvements, and
requirements. Legislators are voted for by the public and their input
into healthcare policy should reflect the public's wishes. Policy is not
written to allow legislators to control healthcare. Changes in
healthcare policy may, in fact, cause an increase in the cost of
healthcare. If healthcare policy is not written correctly, it might
encourage the development of monopolies.
◉What are the primary concerns of patient consumers regarding
healthcare services?
a. Increased costs, decreased access and quality, and lack of
competence of caregivers
b. Increased communication with healthcare providers, improved
trust in the system, and increased quality of care
, c. Increased access to care, decreased costs, and improved
communication with providers
d. Better communication with third-party payers, improved quality
of care, and decreased costs. Answer: a. Increased costs, decreased
access and quality, and lack of competence of caregivers
Consumers are particularly concerned with increasing access
problems, increasing costs, decreasing quality, confusion over the
role of third-party payers, caregiver competence and ethics,
impersonal care, and decreased communication. They are losing
their trust in the healthcare system and its providers. Consumers are
concerned about losing the ability to communicate with their
selected healthcare provider and are losing trust in the system and
its ability to provide quality care. The concern is that access to care
will be more difficult, that care will cost more, and that it will be
more difficult to communicate with a chosen provider. Better
communication with third-party payers, improved quality of care,
and decreased costs.
◉The organization is reviewing the private and public healthcare
policies. How do these two types of policies differ?
a. Private policy is healthcare policy that is developed by either
healthcare organizations or a profession.
b. Private policy provides the greatest good for the greatest number
of people.
