MHA 702 EXAM 4 STUDY GUIDE 2026/2027 ACCURATE QUESTIONS WITH CORRECT DETAILED SOLUTIONS || 100% GUARANTEED PASS NEWEST VERSION

MHA 702 EXAM 4 STUDY GUIDE 2026/2027 ACCURATE QUESTIONS WITH CORRECT DETAILED SOLUTIONS || 100% GUARANTEED PASS NEWEST VERSION 1. what are positive forms of termination? - ANSWER retirements and resignations 2. what are negative forms of termination? - ANSWER firings and layoffs 3. _____ involves the end of employment at the request of management. - ANSWER Involuntary termination 4. What are the types of terminations? - ANSWER dismissals or discharges 5. _____ occur either when individuals fail to meet the standards of their job or as part of a layoff - ANSWER Dismissals 6. _____ occur when employees are released for reasons of conduct or behavior usually involving violations of policies or work rules. - ANSWER Discharges 7. Most dismissals, other than a relative few related to job performance, are layoffs for reasons such as ___. - ANSWER reengineering or downsizing, mergers, other affiliations, or economic forces 8. _____ are traumatic occurrences that sever some personnel from their employment and adversely affect the morale and motivation of survivors. - ANSWER Layoffs 9. Properly handled, layoffs require the guidance of______. - ANSWER human resources (HR) and the active participation of supervisors at all levels of management 10. Discharges are an ongoing concern because ____. - ANSWER they may be necessary at any time 11. discharges for ______, such as violations of policies or work rules - ANSWER cause 12. dismissal for reasons of ___ , such as failure to pass the probationary period or failure to meet the minimum standards of a job. - ANSWER performance 13. discharge is commonly referred to as - ANSWER being fired 14. Outsourcing and consulting services are both obtained from ____. - ANSWER experts 15. The key difference between outsourcing and consulting is the ____ for which services are engaged - ANSWER length of time 16. ____ is usually permanent. - ANSWER outsourcing 17. _____ is temporary. - ANSWER consulting 18. A consultant is typically hired or engaged to ____. - ANSWER address a particular problem or issue 19. When the objectives of the consulting project have been met, consultants typically ____. - ANSWER leave 20. What are some of the common reasons to engage a consultant? - ANSWER they have specialized knowledge, technical expertise, or experience that can be brought to bear on a particular problem and no one in the organization has what's needed or an outside perspective is required 21. A consultants point of view is ___. - ANSWER free of organizational bias and stigma 22. Consultants are often used to do work for which regular employees ___. - ANSWER do not have the time to do 23. Consultants are used to ___. - ANSWER perform difficult tasks or when a task must be performed for which no one wants responsibility "dirty work" 24. When a consultant comes in and does the "dirty work", Managers are then able to____. - ANSWER progress without the ill feelings that accompany an executive who took actions that led to the discharge of a popular but ineffective manager 25. Using a consultant avoids ___. - ANSWER the costs associated with recruitment, orientation, and training 26. Networking - ANSWER -someone seeking a position makes personal contacts among friends, relatives, etc... -timing is usually unpredictable, always be prepared with resumes/business cards -job fairs 27. job fairs - ANSWER gatherings of employers who are interested in gaining exposure for thier organizations and promoting them as a good place to work 28. recruiting trips - ANSWER -may involve going to conferences, conventions, colleges, etc -HR recruiter provides organization informatino -department manager addresses questions asked on a professional-to professional level 29. Search firms - ANSWER -head hunters -used to fill upper management position -highly specialized jobs or professional positions -organization does not want to publicize vacancy -Last resort, all other options exhausted 30. Charges of search firm - ANSWER 40% of annual salary of person being recruited 31. The internet - ANSWER -fastest and least expensive approach -used to access regional supply and demand -coordinate contacts with potential candidates with HR -HR must make contact 32. downfall to Internet job databases (M, , etc) - ANSWER -May not be serious job seekers or accurate -Not actively looking to change jobs but posted in case ideal position should seek them out 33. important condition to employment - ANSWER opportunity for growth and development 34. Benefits of Promotion within an organization - ANSWER -endorses philosophy of developing and promoting from within -opportunities for personal promotion and growth 35. when promoting its necessary to create a balance between - ANSWER internal transfers and promotion with external recruiting 36. effects of managers that look outside of the organization - ANSWER can create conflict for new employees -Employees hear one thing and see something different 37. Pros and Cons of external recruitment - ANSWER PROS -Used to fill entry level position -Outsiders bring new ideas and experiences CONS -Ignoring current employees may lead to claims of discrimination -demoralize existing staff