Principles
Principles
ofof
Marketing
of
Marketing
Marketing
Unit
Unit
Unit
1 Study
1 Study
1 Study
Guide
Guide
Guide
2026_2027
2026_2027
2026_2027
–
–
–
Kotler,
Kotler,
Kotler,
Armstrong
Armstrong
Armstrong
&&Balasubramanian
&
Balasubramanian
Balasubramanian
_ Marketing
_ Marketing
_ Marketing
Concepts,
Concepts,
Concepts,
Customer
Customer
Customer
Value
Value
Value
&&Exam
&
Exam
Exam
Prep.pdf
Prep.pdf
Prep.pdf
Principles of Marketing Unit 1 Study
Guide 2026/2027 – Kotler, Armstrong &
Balasubramanian | Marketing
Concepts, Customer Value & Exam
Prep
Principles
Principles
Principles
ofof
Marketing
of
Marketing
Marketing
Unit
Unit
Unit
1 Study
1 Study
1 Study
Guide
Guide
Guide
2026_2027
2026_2027
2026_2027
–
–
–
Kotler,
Kotler,
Kotler,
Armstrong
Armstrong
Armstrong
&&Balasubramanian
&
Balasubramanian
Balasubramanian
_ Marketing
_ Marketing
_ Marketing
Concepts,
Concepts,
Concepts,
Customer
Customer
Customer
Value
Value
Value
&&Exam
&
Exam
Exam
Prep.pdf
Prep.pdf
Prep.pdf
,Principles of Marketing Unit 1.pdf Principles of Marketing Unit 1.pdf Principles of Marketing Unit 1.pdf
Marketing (3 definitions)
(1) A philosophy, an attitude, a perspective, or a management orientation that stresses
customer satisfaction
(2) An organization function and set of processes used to implement this philosophy
(3) The activity, set of institutions, and processes for creating, communicating, delivering,
and exchanging offerings that have value for customers, clients, partners, and society at
large
Conditions for Exchange (5)
(1) At least two parties
(2) Something of value for the other party
(3) Capable of Communication and delivery
(4) Free to accept or reject exchange
(5) Desire to deal with other party
Principles of Marketing Unit 1.pdf Principles of Marketing Unit 1.pdf Principles of Marketing Unit 1.pdf
, Principles of Marketing Unit 1.pdf Principles of Marketing Unit 1.pdf Principles of Marketing Unit 1.pdf
Marketing Management Philosophies (4)
(1) Product Orientation
(2) Sales Orientation
(3) Marketing Orientation
(4) Societal Marketing Orientation
Principles of Marketing Unit 1.pdf Principles of Marketing Unit 1.pdf Principles of Marketing Unit 1.pdf