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Solution Manual for Medical Assisting: Administrative & Clinical Competencies 9th Edition by Michelle Blesi | Chapters 1–58 Answers & Study Guide 2026

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Solution Manual for Medical Assisting: Administrative & Clinical Competencies 9th Edition by Michelle Blesi | Chapters 1–58 Answers & Study Guide 2026Prepare for Medical Assisting coursework and examinations with a comprehensive solution manual based on Medical Assisting: Administrative & Clinical Competencies, 9th Edition by Michelle Blesi and Virginia Busey Ferrari. The 9th edition develops the cognitive knowledge, psychomotor skills, and professional behaviors required of entry-level medical assistants. Major areas include the medical assistant's role, professionalism, legal and ethical issues, communication, medical terminology, anatomy and physiology, office procedures, scheduling, documentation, billing and coding, pharmacology, laboratory procedures, diagnostic testing, cardiology, radiology, surgery, medication administration, emergencies, rehabilitation, nutrition, and office management. Cengage states that the edition aligns with current ABHES and CAAHEP standards and includes MindTap resources for additional practice.

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Solution and Answer Guide for: Blesi, Medical Assisting, 2022; 9780357502815; Chapter 01: The Medical Assistant, Health Care
n n n n n n n n n n n n n n n n



Team, and Medical Environment n n n




SolutionandAnswerGuidefor n n n n




MedicalAssistingAdministrative&ClinicalCompetencies
n n n n n




(MindTapCourseList)9thEditionbyMichelleBlesi
n n n n n n n n




Blesi, Medical Assisting, 2022; 9780357502815; Chapter 01: The Medical Assistant, Health Care
n n n n n n n n n n n




Team, and Medical Environment
n n n n




Table of Contents n n




Content Type...................................................................................................................... 1
n




Check Your Understanding (from End of Chapter questions) ....................................................................... 1
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Content Type n




Check Your Understanding (from End of Chapter questions)
n n n n n n n




1. To be successful as an MA, you must learn a specific:
n n n n n n n n n n




a. knowledge base. n




b. set of skills. n n




c. set of behaviors. n n




d. all of these n n




ANS: d n




Analysis:
a. Incorrect. As an MA, you must learn a knowledge base, a set of skills, and a set of
n n n n n n n n n n n n n n n n n




behaviors to be successful.
n n n n




b. Incorrect. As an MA, you must learn a knowledge base, a set of skills, and a set of
n n n n n n n n n n n n n n n n n




behaviors to be successful.
n n n n




c. Incorrect. As an MA, you must learn a knowledge base, a set of skills, and a set of
n n n n n n n n n n n n n n n n n




behaviors to be successful.
n n n n




d. Correct. As an MA,youmust learn all of these – a knowledge base, a set ofskills, and a set of
n n n n n n n n n n n n n n n n n n n n n




behaviors - to be successful.
n n n n n




2. All of the following are clinical skills EXCEPT:
n n n n n n n




a. Filing patient records n n




b. Phlebotomy
c. Administering medications n




d. Wrapping instruments n




ANS: a n




Analysis:
a. Correct. The filing of patient records is an administrative skill. n n n n n n n n n




b. Incorrect. Phlebotomy is a clinical skill. The filing of patient records is an administrative skill.
n n n n n n n n n n n n n n




c. Incorrect. Administering medications is a clinical skill. The filing of patient records is an
n n n n n n n n n n n n n




administrative skill.
n n




© 2022 Cengage. All Rights Reserved. May not be scanned, copied or duplicated, or posted to a publicly accessible
n n n n n n n n n n n n n n n n n n
1
website, in whole or in part.
n n n n n

,Medical Assisting Administrative & Clinical Competencies (MindTap Course List) 9th Edition by Michelle Blesi: Blesi, Medical Assisting,
n n n n n n n n n n n n n n n n



2022; 9780357502815; Chapter 01: The Medical Assistant, Health Care Team, and Medical Environment
n n n n n n n n n n n n n




d. Incorrect. Wrapping instruments is a clinical skill. The filing of patient records is an
n n n n n n n n n n n n n




administrative skill.
n n




3. A system where patients pay an added fee in exchange for more personalized care and better
n n n n n n n n n n n n n n n




access to their providers for medical services is referred to as which type of service?
n n n n n n n n n n n n n n n




a. PCMH
b. ACO
c. boutique
d. managed care n




ANS: c n




Analysis:
a. Incorrect. PCMH is a patient-centered medical home. This is a model of care where
n n n n n n n n n n n n n




doctors, hospitals, and healthcare providers work to provide high-quality care to their
n n n n n n n n n n n n




Medicare patients.
n n




b. Incorrect,ACOisanaccountablecareorganization.Thisis amodelofcarewhere doctors,n n n n n n n n n n n n n n




hospitals, and healthcare providers work to provide high-quality care to their Medicare
n n n n n n n n n n n n




patients. n




c. Correct. A boutique system is where patients payan added fee in exchange for more
n n n n n n n n n n n n n n




personalized care and better access to their providers for medical services.
n n n n n n n n n n n




d. Incorrect. Managed care refers to care plans where the providers follow rules to keep care
n n n n n n n n n n n n n n




costs down.
n n




4. Employment opportunities for medical assistants are expected to do which of the following
n n n n n n n n n n n n




through 2028?
n n




a. grow
b. decline
c. stay consistent n




d. be eliminated n




ANS: a n




Analysis:
a. Correct. Employment opportunities for medical assistants are expected to grow through
n n n n n n n n n n




2028. n




b. Incorrect. Employment opportunities for medical assistants are expected to growthrough
n n n n n n n n n n




2028. n




c. Incorrect. Employment opportunities for medical assistants are expected to growthrough
n n n n n n n n n n




2028. n




d. Incorrect. Employment opportunities for medical assistants are expected to growthrough
n n n n n n n n n n




2028. n




5. Which of the following organizations provides the RMA credential?
n n n n n n n n




a. AAMA
b. AMT
c. AAPC
d. NHA

ANS: b n




Analysis:
a. Incorrect. The AAMA provides the CMA (AAMA) credential. n n n n n n n




© 2022 Cengage. All Rights Reserved. May not be scanned, copied or duplicated, or posted to a publicly accessible
n n n n n n n n n n n n n n n n n n
2
website, in whole or in part.
n n n n n

,Medical Assisting Administrative & Clinical Competencies (MindTap Course List) 9th Edition by Michelle Blesi: Blesi, Medical Assisting,
n n n n n n n n n n n n n n n n



2022; 9780357502815; Chapter 01: The Medical Assistant, Health Care Team, and Medical Environment
n n n n n n n n n n n n n




b. Correct. The AMT provides the RMA credential. The AAMAprovides the CMA(AAMA) n n n n n n n n n n n n




credential.
n




c. Incorrect. The AAPCprovides certification to professional coders. The AAMAprovides the CMA
n n n n n n n n n n n n




(AAMA) credential.
n n




d. Incorrect. The NHA is an association for those working in healthcare. The AAMA provides the
n n n n n n n n n n n n n n




CMA (AAMA) credential.
n n n




6. Which of the following defines the role of the patient advocate or navigator?
n n n n n n n n n n n n




a. drives the patient to appointments n n n n




b. assists the patient or acts on behalf of the patient
n n n n n n n n n




c. acts on behalf of the provider n n n n n




d. keeps the patients’ medical records n n n n




ANS: b n




Analysis:
a. Incorrect. Driving the patient to their appointments is outside the role of the patient
n n n n n n n n n n n n n




advocate or navigator. The patient advocate or navigator assists the patient or acts on
n n n n n n n n n n n n n n




behalf of the patient.
n n n n




b. Correct. The patient advocate or navigator assists the patient or acts on behalf of the
n n n n n n n n n n n n n n




patient. n




c. Incorrect. The patient advocate or navigator does not act on behalf of the provider. The
n n n n n n n n n n n n n n




patientadvocate ornavigatorassists thepatient oractsonbehalfofthepatient.
n n n n n n n n n n n n n n




d. Incorrect. While keeping a copy of the patient’s medical records maybe part of the role ofthe
n n n n n n n n n n n n n n n n n




advocate ornavigator,theirmainrole istoassist thepatient oract onbehalfof the patient.
n n n n n n n n n n n n n n n n n n




The patient advocate or navigator assists the patient or acts on behalf of the patient.
n n n n n n n n n n n n n n n




7. Which of the following describes the role of an ACO?
n n n n n n n n n




a. Provides health care with an emphasis on prevention. n n n n n n n




b. A group of doctors, hospitals, and other health care providers, like the PCMH model who
n n n n n n n n n n n n n n




together coordinate high-quality care to their Medicare patients.
n n n n n n n n




c. A system of health care that integrates the delivery and payment of health care for
n n n n n n n n n n n n n n




covered persons (patients, or subscribers) by contracting with selected providers for
n n n n n n n n n n n




comprehensive health care services at a reduced cost.
n n n n n n n n




d. Care centers that take care of patients with acute illness or injury and those with minor
n n n n n n n n n n n n n n n




emergencies.n




ANS: b n




Analysis:
a. Incorrect. Manyhealth care organizations provide care with an emphasis onprevention. An
n n n n n n n n n n n n




Accountable Care Organization (ACO) is a group of doctors, hospitals, and other health care
n n n n n n n n n n n n n n




providers, similar to the PCMHmodel. Together, these models coordinate to providehigh-
n n n n n n n n n n n n n




qualitycaretotheirMedicare patients. n n n n n




b. Correct. An Accountable Care Organization (ACO) is a group of doctors, hospitals, and other
n n n n n n n n n n n n n




health care providers, similar to the PCMH model. Together, these models coordinate to
n n n n n n n n n n n n n




provide high-quality care to their Medicare patients.
n n n n n n n




c. Incorrect.Asystem whereproviderscontract toreducecosts is an HMO.AnAccountable Care
n n n n n n n n n n n n n n




Organization (ACO) is a group of doctors, hospitals, and other health care providers, similar to
n n n n n n n n n n n n n n n




the PCMH model. Together, these models coordinate to provide high-quality care to their
n n n n n n n n n n n n n




Medicare patients.
n n




© 2022 Cengage. All Rights Reserved. May not be scanned, copied or duplicated, or posted to a publicly accessible
n n n n n n n n n n n n n n n n n n
3
website, in whole or in part.
n n n n n

, Medical Assisting Administrative & Clinical Competencies (MindTap Course List) 9th Edition by Michelle Blesi: Blesi, Medical Assisting,
n n n n n n n n n n n n n n n n



2022; 9780357502815; Chapter 01: The Medical Assistant, Health Care Team, and Medical Environment
n n n n n n n n n n n n n




d. Incorrect. Care centers that take care of minor emergencies are acute care clinics. Ann n n n n n n n n n n n n




Accountable Care Organization (ACO) is a group of doctors, hospitals, and other health care
n n n n n n n n n n n n n n




providers, similar to the PCMHmodel. Together, these models coordinateto provide high-
n n n n n n n n n n n n n




quality care to their Medicare patients. n n n n n




8. What is the name of the physician specialist who looks after patients admitted to the hospital?
n n n n n n n n n n n n n n n




a. physician partner n




b. hospitalist
c. physiatrist
d. hospital physician n




ANS: b n




Analysis:
a. Incorrect.Aphysicianpartner referstophysicianswho worktogether aspartners ina clinic n n n n n n n n n n n n n n




setting. A hospitalist is a physician specialist who looks after patients admitted to the
n n n n n n n n n n n n n n




hospital. n




b. Correct. A hospitalist is a physician specialist who looks after patients admitted to the
n n n n n n n n n n n n n




hospital. n




c. Incorrect. A physiatrist is a physician that specializes in physical medicine and n n n n n n n n n n n




rehabilitation. A hospitalist is a physician specialist who looks after patients admitted to the
n n n n n n n n n n n n n n




hospital. n




e. Incorrect.Ahospital physician refersto aphysicianseeing patients in the hospital.This is not the
n n n n n n n n n n n n n n n n n




sameasa hospitalistwholooks afterpatients onceadmittedto thehospital.
n n n n n n n n n n n n n




9. Which of the health care professional uses radionuclides to diagnose and treat diseases?
n n n n n n n n n n n n




a. radiological technician n




b. radiologist
c. ultrasound technician n




d. nuclear medicine technologist n n




ANS: d n




Analysis:
a. Incorrect. A radiological technician is a person that takes x-rays. A nuclear medicinen n n n n n n n n n n n




technologist administers radiopharmaceuticals to patients and then scans the bodywith a
n n n n n n n n n n n n




special camera to observe how the pharmaceuticals concentrate in specific organs.
n n n n n n n n n n n




b. Incorrect. A radiologist is a physician that reads and interprets x-rays. A nuclear medicine
n n n n n n n n n n n n n




technologist administers radiopharmaceuticals to patients and then scans the body with a
n n n n n n n n n n n n




special camera to observe how the pharmaceuticals concentrate in specific organs.
n n n n n n n n n n n




c. Incorrect. An ultrasound technician uses ultrasound to collect images from inside the body.
n n n n n n n n n n n n




Anuclear medicine technologistadministers radiopharmaceuticals to patients and then
n n n n n n n n n n




scans the body with a special camera to observe how the pharmaceuticals concentrate in
n n n n n n n n n n n n n n




specific organs.
n n




d. Correct. A nuclear medicine technologist administers radiopharmaceuticals to patients and
n n n n n n n n n




then scans the body with a special camera to observe how the pharmaceuticals
n n n n n n n n n n n n n




concentrate in specific organs.
n n n n




10. Which type of Complementary Medicine identifies three types of energies that are present in all
n n n n n n n n n n n n n n




things? n




a. ayurvedic medicine n




b. biofeedback
c. acupuncture




© 2022 Cengage. All Rights Reserved. May not be scanned, copied or duplicated, or posted to a publicly accessible
n n n n n n n n n n n n n n n n n n
4
website, in whole or in part.
n n n n n

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Michelle Blesi Medical Assisting
Publisher: Unknown ISBN: 9780357502815 Edition: Unknown

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