WGU D099 SALES MANAGEMENT
UPDATED ACTUAL QUESTIONS AND
CORRECT ANSWERS GRADED A+
◉ Job Analysis
Answer: The process of collecting information about the activities,
tasks, and responsibilities of each job in the organization
◉ Job Analysis Steps
Answer: 1. Select jobs to study
2. Determine needed info
3. Identify data sources
4. Determine data collection methods
5. Evaluate and verify data
6. Use data to write job analysis and description
◉ Task-Based Analysis
Answer: Focuses on the duties of the sales role
◉ Competency-or-Skills Based Analysis
Answer: Focuses on the specific knowledge and abilities an
employee must have to perform the job
, ◉ Job Specification
Answer: A written statement of the attributes, skills, knowledge,
and experience that a person must have to perform a particular
job
◉ Knowledge, Skills, and Abilities (KSAs)
Answer: In the world of human resources and corporate
education, the acronym "KSA" stands for knowledge, skills, and
abilities. It is most often used to define the requirements of a job
opening and compare candidates when making a final selection
◉ Job Design
Answer: The modification of job duties and tasks to be more
effective
◉ Disparate Impact
Answer: Unintended discrimination against a protected group as a
whole through the use of a particular requirement
◉ Disparate Treatment
Answer: Treatment of an individual that is less favorable than
treatment of others for discriminatory reasons (such as race,
religion, national origin, sex, or disability)
◉ Title VII of the 1964 Civil Rights Act (Title VII)
UPDATED ACTUAL QUESTIONS AND
CORRECT ANSWERS GRADED A+
◉ Job Analysis
Answer: The process of collecting information about the activities,
tasks, and responsibilities of each job in the organization
◉ Job Analysis Steps
Answer: 1. Select jobs to study
2. Determine needed info
3. Identify data sources
4. Determine data collection methods
5. Evaluate and verify data
6. Use data to write job analysis and description
◉ Task-Based Analysis
Answer: Focuses on the duties of the sales role
◉ Competency-or-Skills Based Analysis
Answer: Focuses on the specific knowledge and abilities an
employee must have to perform the job
, ◉ Job Specification
Answer: A written statement of the attributes, skills, knowledge,
and experience that a person must have to perform a particular
job
◉ Knowledge, Skills, and Abilities (KSAs)
Answer: In the world of human resources and corporate
education, the acronym "KSA" stands for knowledge, skills, and
abilities. It is most often used to define the requirements of a job
opening and compare candidates when making a final selection
◉ Job Design
Answer: The modification of job duties and tasks to be more
effective
◉ Disparate Impact
Answer: Unintended discrimination against a protected group as a
whole through the use of a particular requirement
◉ Disparate Treatment
Answer: Treatment of an individual that is less favorable than
treatment of others for discriminatory reasons (such as race,
religion, national origin, sex, or disability)
◉ Title VII of the 1964 Civil Rights Act (Title VII)
