WGU D099 SALES MANAGEMENT
CERTIFICATION EVALUATION SET TESTED
SOLVED QUESTIONS
◉ A solar panel company publishes a white paper on the
advantages and disadvantages of various solar panels. A customer
carefully reads the paper before making a decision to purchase a
particular model. Which factor of product perception is
influencing this consumer's buying process?
Social
Object
Personal
Situational
Answer: Object
◉ A hiring manager is deciding between two candidates for a
technical sales position. One candidate has more sales experience
but, if hired, would be the only female salesperson in the
organization. The hiring manager decides to hire the female
candidate but at a lower exempt salary status than what the other
salespeople have received when hired. Which statute is the hiring
manager violating?
Fair Labor Standards Act
Equal Pay Act of 1963
Pregnancy Discrimination Act of 1978
, Age Discrimination in Employment Act of 1967
Answer: Equal Pay Act of 1963
◉ A sales manager at a diaper factory has been tasked with
forecasting potential staff needs for the toddler pull-up diaper
division and is analyzing the relevant external factors that will
cause an impact. Which factor should the manager analyze?
New laws
Financial strength
Production levels
International expansion plans
Answer: New laws
◉ A company wants to hire a technical salesperson and posts the
job opening on popular online business networking platforms.
Which type of recruiting is this company conducting?
Social recruiting
Headhunting
College recruiting
Employee referral program
Answer: Social recruiting
◉ Which benefit will a manager who is hiring a new salesperson
gain from using resume-parsing software?
Broaden the pool of viable candidates
CERTIFICATION EVALUATION SET TESTED
SOLVED QUESTIONS
◉ A solar panel company publishes a white paper on the
advantages and disadvantages of various solar panels. A customer
carefully reads the paper before making a decision to purchase a
particular model. Which factor of product perception is
influencing this consumer's buying process?
Social
Object
Personal
Situational
Answer: Object
◉ A hiring manager is deciding between two candidates for a
technical sales position. One candidate has more sales experience
but, if hired, would be the only female salesperson in the
organization. The hiring manager decides to hire the female
candidate but at a lower exempt salary status than what the other
salespeople have received when hired. Which statute is the hiring
manager violating?
Fair Labor Standards Act
Equal Pay Act of 1963
Pregnancy Discrimination Act of 1978
, Age Discrimination in Employment Act of 1967
Answer: Equal Pay Act of 1963
◉ A sales manager at a diaper factory has been tasked with
forecasting potential staff needs for the toddler pull-up diaper
division and is analyzing the relevant external factors that will
cause an impact. Which factor should the manager analyze?
New laws
Financial strength
Production levels
International expansion plans
Answer: New laws
◉ A company wants to hire a technical salesperson and posts the
job opening on popular online business networking platforms.
Which type of recruiting is this company conducting?
Social recruiting
Headhunting
College recruiting
Employee referral program
Answer: Social recruiting
◉ Which benefit will a manager who is hiring a new salesperson
gain from using resume-parsing software?
Broaden the pool of viable candidates
