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Chapter 1 What Is Organizational
Behavior?
1) are defined as people who oversee the activities of others and who are
responsible for attaining goals in organizations.
A) Assistants
B) Managers
C) Secretaries
D) Interns
E) Apprentic
es Answer:
B
2) Sally Mitchell works as a manager at an environmental organization. She is
currently working on a global warming project and decides what tasks related to
creating awareness about the issue need to be done. In addition, she is also deciding
which members of her team will work on engaging with the public and which will
work on lobbying with the government. She is also assigning people as team members
to ensure that tasks are undertaken on time. Which of the following categories of
functions is Mitchell undertaking?
A) planning
B) organizing
C) scrutinizing
D) controlling
E) envisioni
ng Answer:
B
3) Johanna Reid, a campaign manager at a child rights organization, recently started
working on an illiteracy project. During the project, she needs to motivate team
members to attain their project milestones and direct them through different phases of
the project. Which of the following kinds of functions will these tasks be covered under?
A) planning
B) organizing
C) scrutinizing
D) evaluating
E) leading
Answer:
E
4) Lesley Torres is a project manager for the campaign "Action against Deforestation in
Indonesia". She recently faced a glitch when the campaign could not be launched
publicly according to schedule. Torres monitored the schedule to find the cause of the
delay, before speeding up the implementation process by allocating more members for
the implementation phase. By doing this, which of the following functions is she
performing?
A) controlling
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B) planning
C) formulating
D) leading
E) organizing
Answer: A
5) Which of the following functions do managers undertake as part of planning functions?
A) defining an organization's goals
B) implementing strategies for achieving goals
C) executing plans to integrate activities
D) accomplishing goals of a project
E) employing strategies to
coordinate tasks Answer: A
6) According to Henry Mintzberg, a factory supervisor giving a group of high school
students a tour of the plant may be ter- as a .
A) leader
B) figurehead
C) resource allocator
D) negotiator
E) disturbance
handler Answer:
B
7) Ellen Ortiz works as a sales manager at a telecom firm. The company has recently
launched a new product in the market. Her work in the next few weeks involves
sharing knowledge about the product with her team members. She will also need to
inspire them to reach their sales targets, and clarify any doubts about the new
product. Which of the following roles is Ortiz playing?
A) leader
B) liaison
C) disseminator
D) spokesperson
E) negotiat
or
Answer: A
8) Regina George works as a campaign manager in a not-for-profit organization in
Hampshire. For the upcoming campaign against genetic engineering, she is networking
with managers who are working on the issue of food safety. Through her network of
contacts, she strives to gain information about the stakeholders in the food industry
and other lobby groups. Which of the following roles is George most likely to be playing
according to Mintzberg's classification of managerial roles?
A) figurehead
B) leader
C) liaison
D) entrepreneur
E) resource
allocator
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