MGT 420 EXAM 1 STUDY GUIDE
COMPLETE EXAM PREP WITH
PRACTICE QUESTIONS, ANSWERS
AND COMPREHENSIVE MANAGEMENT
TEST REVIEW
Updated 2026 Questions and Answers | 100% Verified
Exam Prep
, 3 Levels of Managers Top, middle, first line.
Organizational Behavior Study of human behavior in organizations
The Role of Board of Directors (BOD) Elected members to represent stockholder's interests, oversee the affairs of the
organization and the performance of its top management, and ensure that the
organization is being run right.
Corporate Governance Oversight of a company's management by a board of directors.
Accountability The requirement to show performance results to a supervisor.
Dependability While a manager is held accountable, they rely on and are dependent upon others to do
the required work.
Scientific Heritage of Organizational Behavior OB draws from psychology, sociology, anthropology, political science, and economics.
- Devoted to understanding individual and group behavior, interpersonal processes, and
organizational dynamics.
Demographic Trends in the US Driving diversity:
- More women working than ever before
- Women earn 60% of college degrees & fill over half of managerial jobs
-Proportion of African Americans, Hispanics, and Asians in the population is now above
43 percent and increasing.
- By 2060, 6 out of every 10 Americans will be a person of color and close to 30% of
population will be hispanic.
Katz's 3 Skills THC - Technological, Human, & Conceptual
Mintzberg's 3 Roles & Examples Interpersonal (figurehead, liason, leader)
Informational (monitor, disseminator, spokesperson)
Decisional (entrepreneur, disturbance handler, resource allocator, negotiator)
4 Functions of Management Planning - sets objectives and identifies the actions needed to achieve them
Organizing - Divides up tasks and arranges resources to accomplish them
Leading - Creates enthusiasm to work hard to accomplish tasks successfully
Controlling - Monitors performance and takes any needed corrective action.
COMPLETE EXAM PREP WITH
PRACTICE QUESTIONS, ANSWERS
AND COMPREHENSIVE MANAGEMENT
TEST REVIEW
Updated 2026 Questions and Answers | 100% Verified
Exam Prep
, 3 Levels of Managers Top, middle, first line.
Organizational Behavior Study of human behavior in organizations
The Role of Board of Directors (BOD) Elected members to represent stockholder's interests, oversee the affairs of the
organization and the performance of its top management, and ensure that the
organization is being run right.
Corporate Governance Oversight of a company's management by a board of directors.
Accountability The requirement to show performance results to a supervisor.
Dependability While a manager is held accountable, they rely on and are dependent upon others to do
the required work.
Scientific Heritage of Organizational Behavior OB draws from psychology, sociology, anthropology, political science, and economics.
- Devoted to understanding individual and group behavior, interpersonal processes, and
organizational dynamics.
Demographic Trends in the US Driving diversity:
- More women working than ever before
- Women earn 60% of college degrees & fill over half of managerial jobs
-Proportion of African Americans, Hispanics, and Asians in the population is now above
43 percent and increasing.
- By 2060, 6 out of every 10 Americans will be a person of color and close to 30% of
population will be hispanic.
Katz's 3 Skills THC - Technological, Human, & Conceptual
Mintzberg's 3 Roles & Examples Interpersonal (figurehead, liason, leader)
Informational (monitor, disseminator, spokesperson)
Decisional (entrepreneur, disturbance handler, resource allocator, negotiator)
4 Functions of Management Planning - sets objectives and identifies the actions needed to achieve them
Organizing - Divides up tasks and arranges resources to accomplish them
Leading - Creates enthusiasm to work hard to accomplish tasks successfully
Controlling - Monitors performance and takes any needed corrective action.
