HubSpot Academy Social Media
Marketing Exam Questions & Answers
(Grade A+)
- True or false? It's necessary to conduct a social media audit every
2-3 years. -
correct answer ✅False
- True or False? In social media, a service level agreement (SLA)
refers to how much time passes between when a customer reaches
out and when the company responds. -
correct answer ✅True
- What is the biggest challenge that most social media practitioners
have? -
correct answer ✅Getting executive buy-in for social ideas
- True or false? Simon Sinek says that people want to buy what you
have. They don't care about what you believe. -
correct answer ✅False
- What should you do to secure executive buy-in if you're starting a
social media project and don't have a past campaign to use as a
benchmark? -
correct answer ✅Position your program as an experiment or pilot
, HubSpot Academy Social Media
Marketing Exam Questions & Answers
(Grade A+)
What should you do if your competitor has a big public blunder? -
correct answer ✅Be empathetic and helpful towards your
competitor's customers.
Visual images are usually things like ________. Choose all that
apply -
correct answer ✅Photos, infographics, animated GIFs; illustrations
True or false? You should make sure experimentation is ingrained in
your strategic plan -
correct answer ✅True
True or false? If you're posting the same content across different
channels, make sure you post them simultaneously on the same
days and at the same times -
correct answer ✅False
- What did fashion brand Burberry do to revolutionize how
marketers use social media? -
correct answer ✅customer campaign
Marketing Exam Questions & Answers
(Grade A+)
- True or false? It's necessary to conduct a social media audit every
2-3 years. -
correct answer ✅False
- True or False? In social media, a service level agreement (SLA)
refers to how much time passes between when a customer reaches
out and when the company responds. -
correct answer ✅True
- What is the biggest challenge that most social media practitioners
have? -
correct answer ✅Getting executive buy-in for social ideas
- True or false? Simon Sinek says that people want to buy what you
have. They don't care about what you believe. -
correct answer ✅False
- What should you do to secure executive buy-in if you're starting a
social media project and don't have a past campaign to use as a
benchmark? -
correct answer ✅Position your program as an experiment or pilot
, HubSpot Academy Social Media
Marketing Exam Questions & Answers
(Grade A+)
What should you do if your competitor has a big public blunder? -
correct answer ✅Be empathetic and helpful towards your
competitor's customers.
Visual images are usually things like ________. Choose all that
apply -
correct answer ✅Photos, infographics, animated GIFs; illustrations
True or false? You should make sure experimentation is ingrained in
your strategic plan -
correct answer ✅True
True or false? If you're posting the same content across different
channels, make sure you post them simultaneously on the same
days and at the same times -
correct answer ✅False
- What did fashion brand Burberry do to revolutionize how
marketers use social media? -
correct answer ✅customer campaign
