FLETC UPTP EXAM 1 COMPREHENSIVE
EXAM SCRIPT VERIFIED QUESTIONS
COMPLETE ANSWERS GRADED APLUS
◉ What is the ethical protector mindset?
Answer: Protect every life possible
◉ What are some essential elements of ethically serving a culturally
diverse America?
Answer: Culture, cultural competency, intercultural communication
competency and procedural justice
◉ What is culture?
Answer: The sun total ways of living, behavioral norms, linguistic
expression, styles of communication, patterns of thinking, and
beliefs and values of a group
◉ What is cultural competency?
Answer: Integration and transformation of knowledge about
different cultures
◉ What is intercultural communication competency?
, Answer: Ability to communicate effectively and appropriately with
people of different cultures
◉ Procedural justice
Answer: perceived fairness in both the decision process and it's
interactions with participants under its authority
◉ What are the 4 pillars of procedural justice?
Answer: Neutrality
Respect
Trust worthiness
Voice
◉ What is sexual harassment?
Answer: Defined as: unwelcome sexual advances, request for sexual
favors, other verbal or physical conduct that enters into employment
decisions, conduct that unreasonable interferes with an individuals
term conditions or privileges of employment, or creates an
intimidating, hostile or offensive work environment
◉ What are the two types of sexual harassment?
Answer: quid pro quo and hostile work environment
EXAM SCRIPT VERIFIED QUESTIONS
COMPLETE ANSWERS GRADED APLUS
◉ What is the ethical protector mindset?
Answer: Protect every life possible
◉ What are some essential elements of ethically serving a culturally
diverse America?
Answer: Culture, cultural competency, intercultural communication
competency and procedural justice
◉ What is culture?
Answer: The sun total ways of living, behavioral norms, linguistic
expression, styles of communication, patterns of thinking, and
beliefs and values of a group
◉ What is cultural competency?
Answer: Integration and transformation of knowledge about
different cultures
◉ What is intercultural communication competency?
, Answer: Ability to communicate effectively and appropriately with
people of different cultures
◉ Procedural justice
Answer: perceived fairness in both the decision process and it's
interactions with participants under its authority
◉ What are the 4 pillars of procedural justice?
Answer: Neutrality
Respect
Trust worthiness
Voice
◉ What is sexual harassment?
Answer: Defined as: unwelcome sexual advances, request for sexual
favors, other verbal or physical conduct that enters into employment
decisions, conduct that unreasonable interferes with an individuals
term conditions or privileges of employment, or creates an
intimidating, hostile or offensive work environment
◉ What are the two types of sexual harassment?
Answer: quid pro quo and hostile work environment
