FLORIDA PUBLIC SAFETY TELECOMMUNICATOR 911 PST EXAM
WITH COMPLETE SOLUTIONS 100% VERIFIED!!! ALREADY
GRADED A+
Aerial Fire Fighting - (ANSWER)Helicopters or planes used to drop water or fire retardant in large
quantities
True - (ANSWER)Medical Calls may require a law enforcement response if crowd/traffic control is needed
quickly and accurately - (ANSWER)It is important for the PST to extract all pertinent information from the
caller _____.
True - (ANSWER)Effective communication is essential to understanding the message has been received
and understood.
Intoxication - (ANSWER)Symptoms of a diabetic emergency may mimic those of _____.
True - (ANSWER)Florida gives each of the 67 counties the responsibility of maintaining emergency
management programs at the county level
Personalizing situations - (ANSWER)All of the following are components of good interpersonal skills
except _____.
True - (ANSWER)HIPPA was designed to protect patients from disclosure of protected oral, written or
electronic health information.
Which - (ANSWER)Which of the following is not part of the 6 W's?
True - (ANSWER)PSTs in a call take position may be utilized to process requests for field units.
Narco Terrorism - (ANSWER)A subset of terrorism in a terrorist groups participate directly in the
cultivation, manufacture, transportation, or distribution of controlled substances and the monies derived
form activities is known as _____.
,FLORIDA PUBLIC SAFETY TELECOMMUNICATOR 911 PST EXAM
WITH COMPLETE SOLUTIONS 100% VERIFIED!!! ALREADY
GRADED A+
True - (ANSWER)During a MCI, it is the responsibility of the PST to make notifications to local and state
agencies.
232 hours - (ANSWER)The 911 Public Safety Telecommunicator Certification requires students to
participate in an approved training program consisting of at least _____.
False - (ANSWER)PSTs should remain professional, no matter the circumstance, by using industry jargon
with callers seeking assistance.
State Watch Office - (ANSWER)The _____ is a 24/7 clearing house which holds and shares information
with local, state, and federal entities.
False - (ANSWER)Prioritization is not a factor when determining the order in which incidents will be
handled.
True - (ANSWER)Vehicle crashes with numerous patients is one example of an MCI.
Public Education, Animal Rescue, Pre-Fire Plan - (ANSWER)Examples of a non-emergency even which
may not require immediate response.
AED - (ANSWER)A portable device which has the ability to analyze the heart rhythm and deliver an
electrical shock (when necessary) to restore the heart to a normal rhythm.
False - (ANSWER)For HAZMAT events, callers should be advised to get as close as possible to the product
so they may obtain all information requested by the PST on the phone.
Compassion - (ANSWER)_____ is defined as feeling of deep sympathy and sorrow for another who is
stricken by misfortune accompanied by a strong desire to alleviate the suffering.
, FLORIDA PUBLIC SAFETY TELECOMMUNICATOR 911 PST EXAM
WITH COMPLETE SOLUTIONS 100% VERIFIED!!! ALREADY
GRADED A+
False - (ANSWER)All hospitals have a trauma center.
Trauma center - (ANSWER)A _____ is a hospital unit equipped and staffed to provide care to patients
with acute and life threatening traumatic injuries.
True - (ANSWER)Florida gives the Division of Emergency Management (DEM) the responsibility of
maintaining a statewide emergency management program.
Mutual Aid Agreement - (ANSWER)Which type of agreement allows emergency responders to reach
across jurisdictional boundaries to supplement the requesting agency's resources?
True - (ANSWER)HIPAA law, CJIS security policy, and agency protocols all have a role in dictating which
information can or cannot be disseminated and to whom.
Stroke - (ANSWER)A cerebrovascular accident or CVA, is commonly referred to as a _____.
Professionalism - (ANSWER)_____ is defined as the skill, good judgment, and respectful behavior that is
expected from a person who is trained to do a job well.
False - (ANSWER)Non-emergency calls do not need to be placed on hold in order to answer incoming
911 calls.
FAA - (ANSWER)Who can enforce changes for the grounding of an aircraft?
True - (ANSWER)PSTs should be willing to go the extra mile to provide excellent customer service to
callers.
WITH COMPLETE SOLUTIONS 100% VERIFIED!!! ALREADY
GRADED A+
Aerial Fire Fighting - (ANSWER)Helicopters or planes used to drop water or fire retardant in large
quantities
True - (ANSWER)Medical Calls may require a law enforcement response if crowd/traffic control is needed
quickly and accurately - (ANSWER)It is important for the PST to extract all pertinent information from the
caller _____.
True - (ANSWER)Effective communication is essential to understanding the message has been received
and understood.
Intoxication - (ANSWER)Symptoms of a diabetic emergency may mimic those of _____.
True - (ANSWER)Florida gives each of the 67 counties the responsibility of maintaining emergency
management programs at the county level
Personalizing situations - (ANSWER)All of the following are components of good interpersonal skills
except _____.
True - (ANSWER)HIPPA was designed to protect patients from disclosure of protected oral, written or
electronic health information.
Which - (ANSWER)Which of the following is not part of the 6 W's?
True - (ANSWER)PSTs in a call take position may be utilized to process requests for field units.
Narco Terrorism - (ANSWER)A subset of terrorism in a terrorist groups participate directly in the
cultivation, manufacture, transportation, or distribution of controlled substances and the monies derived
form activities is known as _____.
,FLORIDA PUBLIC SAFETY TELECOMMUNICATOR 911 PST EXAM
WITH COMPLETE SOLUTIONS 100% VERIFIED!!! ALREADY
GRADED A+
True - (ANSWER)During a MCI, it is the responsibility of the PST to make notifications to local and state
agencies.
232 hours - (ANSWER)The 911 Public Safety Telecommunicator Certification requires students to
participate in an approved training program consisting of at least _____.
False - (ANSWER)PSTs should remain professional, no matter the circumstance, by using industry jargon
with callers seeking assistance.
State Watch Office - (ANSWER)The _____ is a 24/7 clearing house which holds and shares information
with local, state, and federal entities.
False - (ANSWER)Prioritization is not a factor when determining the order in which incidents will be
handled.
True - (ANSWER)Vehicle crashes with numerous patients is one example of an MCI.
Public Education, Animal Rescue, Pre-Fire Plan - (ANSWER)Examples of a non-emergency even which
may not require immediate response.
AED - (ANSWER)A portable device which has the ability to analyze the heart rhythm and deliver an
electrical shock (when necessary) to restore the heart to a normal rhythm.
False - (ANSWER)For HAZMAT events, callers should be advised to get as close as possible to the product
so they may obtain all information requested by the PST on the phone.
Compassion - (ANSWER)_____ is defined as feeling of deep sympathy and sorrow for another who is
stricken by misfortune accompanied by a strong desire to alleviate the suffering.
, FLORIDA PUBLIC SAFETY TELECOMMUNICATOR 911 PST EXAM
WITH COMPLETE SOLUTIONS 100% VERIFIED!!! ALREADY
GRADED A+
False - (ANSWER)All hospitals have a trauma center.
Trauma center - (ANSWER)A _____ is a hospital unit equipped and staffed to provide care to patients
with acute and life threatening traumatic injuries.
True - (ANSWER)Florida gives the Division of Emergency Management (DEM) the responsibility of
maintaining a statewide emergency management program.
Mutual Aid Agreement - (ANSWER)Which type of agreement allows emergency responders to reach
across jurisdictional boundaries to supplement the requesting agency's resources?
True - (ANSWER)HIPAA law, CJIS security policy, and agency protocols all have a role in dictating which
information can or cannot be disseminated and to whom.
Stroke - (ANSWER)A cerebrovascular accident or CVA, is commonly referred to as a _____.
Professionalism - (ANSWER)_____ is defined as the skill, good judgment, and respectful behavior that is
expected from a person who is trained to do a job well.
False - (ANSWER)Non-emergency calls do not need to be placed on hold in order to answer incoming
911 calls.
FAA - (ANSWER)Who can enforce changes for the grounding of an aircraft?
True - (ANSWER)PSTs should be willing to go the extra mile to provide excellent customer service to
callers.
