250 - EXAM 1 UPDATED ACTUAL QUESTIONS AND
CORRECT ANSWERS
Question:
1. Patients want a nurse who maintains ____ ____, ____, and ______
Answer:
Eye contact, smiles, listens
Question:
2. Patients really want to be known _______
Answer:
Personally
Question:
3. What is value based purchasing?
Answer:
Looking at the quality of care for Medicare patients and how much they get
reimbursed. Bad quality gets penalized
Question:
4. What's re 2 examples of "bad quality" outcomes for the
value based purchasing act?
Answer:
Hospital associated conditions (like pressure ulcers/falls) and if there is a hospital
readmission rate within 30 days
Question:
5. Conditions are then scored for a total performance score
(TPS), for the value based purchasing act, which
influences .....
Answer:
The amount paid to the hospital
Question:
6. Foreign object retained after surgery, air embolism, blood
incompatibility, pressure ulcers, falls, Catheter associated
urinary tract infection are all examples of ..... and do
hospitals get paid?
Answer:
Hospital associated conditions which cause "bad quality" for value based
purchasing act; hospitals don't get paid
, Question:
7. Referrals, positive attitude to help with patient surveys,
discharge teaching to prevent readmission are all ways to
help
Answer:
Severe penalties from insurances
Question:
8. What is the biggest loss of money to the hospitals
Answer:
High Readmission rate
Question:
9. Hospital associated conditions, like pressure ulcers or
catheter UTI, increased mortality rate by more _____% per
patient
Answer:
72%
Question:
10. Patient ______ is how the patient felt about different aspects
of their visit; patient ______ is what did or didn't happen
during the visit
Answer:
Satisfaction; experience
Question:
11. We used to look at patient satisfaction about how they
felt about different aspects of their visit but now we look
at patient _____
Answer:
Experience (what did or didn't happen during the visit)
Question:
12. What is a survey that is given to random patients on
discharge
Answer:
HCAHPS (hospital consumer assessment of healthcare provider and systems)
CORRECT ANSWERS
Question:
1. Patients want a nurse who maintains ____ ____, ____, and ______
Answer:
Eye contact, smiles, listens
Question:
2. Patients really want to be known _______
Answer:
Personally
Question:
3. What is value based purchasing?
Answer:
Looking at the quality of care for Medicare patients and how much they get
reimbursed. Bad quality gets penalized
Question:
4. What's re 2 examples of "bad quality" outcomes for the
value based purchasing act?
Answer:
Hospital associated conditions (like pressure ulcers/falls) and if there is a hospital
readmission rate within 30 days
Question:
5. Conditions are then scored for a total performance score
(TPS), for the value based purchasing act, which
influences .....
Answer:
The amount paid to the hospital
Question:
6. Foreign object retained after surgery, air embolism, blood
incompatibility, pressure ulcers, falls, Catheter associated
urinary tract infection are all examples of ..... and do
hospitals get paid?
Answer:
Hospital associated conditions which cause "bad quality" for value based
purchasing act; hospitals don't get paid
, Question:
7. Referrals, positive attitude to help with patient surveys,
discharge teaching to prevent readmission are all ways to
help
Answer:
Severe penalties from insurances
Question:
8. What is the biggest loss of money to the hospitals
Answer:
High Readmission rate
Question:
9. Hospital associated conditions, like pressure ulcers or
catheter UTI, increased mortality rate by more _____% per
patient
Answer:
72%
Question:
10. Patient ______ is how the patient felt about different aspects
of their visit; patient ______ is what did or didn't happen
during the visit
Answer:
Satisfaction; experience
Question:
11. We used to look at patient satisfaction about how they
felt about different aspects of their visit but now we look
at patient _____
Answer:
Experience (what did or didn't happen during the visit)
Question:
12. What is a survey that is given to random patients on
discharge
Answer:
HCAHPS (hospital consumer assessment of healthcare provider and systems)
