2. QUALITY CONTROL AND QUALITY ASSURANCE
UPDATED ACTUAL QUESTIONS AND CORRECT
ANSWERS
Question:
1. Define 'Quality'.
Answer:
Degree or standard of excellence.
- Fitness for use.
- Total features and characteristics of a product or service that bear on it's ability
to satisfy a given need.
Question:
2. What is the difference between Quality Control and
Quality Assurance?
Answer:
Quality Control: The observation techniques and activities used to fulfill
requirements for quality.
Quality Control (QC) refers to quality related activities associated with the
creation of project deliverables. Quality control is used to verify that deliverables
are of acceptable quality and that they are complete and correct. Examples of
quality control activities include inspection, deliverable peer reviews and the
testing process.
Quality Assurance: The planned and systematic activities implemented in a quality
system so that quality requirements for a product or service will be fulfilled.
Quality Assurance (QA) refers to the process used to create the deliverables, and
can be performed by a manager, client, or even a third-party reviewer. Examples
of quality assurance include process checklists, project audits and methodology
and standards development.
UPDATED ACTUAL QUESTIONS AND CORRECT
ANSWERS
Question:
1. Define 'Quality'.
Answer:
Degree or standard of excellence.
- Fitness for use.
- Total features and characteristics of a product or service that bear on it's ability
to satisfy a given need.
Question:
2. What is the difference between Quality Control and
Quality Assurance?
Answer:
Quality Control: The observation techniques and activities used to fulfill
requirements for quality.
Quality Control (QC) refers to quality related activities associated with the
creation of project deliverables. Quality control is used to verify that deliverables
are of acceptable quality and that they are complete and correct. Examples of
quality control activities include inspection, deliverable peer reviews and the
testing process.
Quality Assurance: The planned and systematic activities implemented in a quality
system so that quality requirements for a product or service will be fulfilled.
Quality Assurance (QA) refers to the process used to create the deliverables, and
can be performed by a manager, client, or even a third-party reviewer. Examples
of quality assurance include process checklists, project audits and methodology
and standards development.
