A.P.D. - MODULE 2 EXAM UPDATED ACTUAL
QUESTIONS AND CORRECT ANSWERS
Question:
1. C. cause the reader to feel confused.
Answer:
Sending mixed signals is most likely to
A. result in positive meta messages.
B. increase the flexibility of encoding and decoding.
C. cause the reader to feel confused.
D. resolve conflicts between content and tone.
E. increase the credibility of a message.
Question:
2. C. begin by stating the primary message, which is
typically a recommendation.
Answer:
In the context of dealing with business problems, what should ideally be the first
step?
A. avoid stating your position regarding any business issue.
B. provide supporting reasons first followed by the primary message.
C. begin by stating the primary message, which is typically a recommendation.
D. begin by making a call to action for your audience to follow.
E. begin by stating the supporting reasons followed by your call to action.
Question:
3. D. identifying the business problem
Answer:
Most business arguments employ a deductive approach. When employing this
approach, you are most likely to
A. analyzing the business problem
B. clarifying business objectives
C. formulating an alternative business plan
D. identifying the business problem
E. acquiring data about the business problem
, Question:
4. B. making conclusions based on facts.
Answer:
Analyzing a business problem typically involves
A. ignoring audience constraints.
B. making conclusions based on facts.
C. imposing your priorities on the situation.
D. exaggerating the problem.
E. being flexible and not taking positions.
Question:
5. E. identifying the primary message and key points
Answer:
What is typically included in the planning stage of writing an effective business
message?
A. setting a positive and other-oriented tone
B. making the message easy to read
C. making the message easy to navigate
D. ensuring that the communication is fair
E. identifying the primary message and key points
Question:
6. B. make well-reasoned conclusions and solutions.
Answer:
In the course of creating an effective business message, excellent business
thinkers are most likely to
A. gather information from one strong source rather than from a variety of
sources.
B. make well-reasoned conclusions and solutions.
C. begin jotting down a rough draft right away to capture their ideas.
D. encourage one-way linear thinking and a rigid approach to business problems.
E. avoid using the other-oriented tone in their text.
Question:
7. ________ is the overall evaluation that a reader perceives the writer to have toward
the reader and the message content.
A. Tone
B. Framework
C. Structure
D. Layout
E. Outline
Answer:
A. Tone
QUESTIONS AND CORRECT ANSWERS
Question:
1. C. cause the reader to feel confused.
Answer:
Sending mixed signals is most likely to
A. result in positive meta messages.
B. increase the flexibility of encoding and decoding.
C. cause the reader to feel confused.
D. resolve conflicts between content and tone.
E. increase the credibility of a message.
Question:
2. C. begin by stating the primary message, which is
typically a recommendation.
Answer:
In the context of dealing with business problems, what should ideally be the first
step?
A. avoid stating your position regarding any business issue.
B. provide supporting reasons first followed by the primary message.
C. begin by stating the primary message, which is typically a recommendation.
D. begin by making a call to action for your audience to follow.
E. begin by stating the supporting reasons followed by your call to action.
Question:
3. D. identifying the business problem
Answer:
Most business arguments employ a deductive approach. When employing this
approach, you are most likely to
A. analyzing the business problem
B. clarifying business objectives
C. formulating an alternative business plan
D. identifying the business problem
E. acquiring data about the business problem
, Question:
4. B. making conclusions based on facts.
Answer:
Analyzing a business problem typically involves
A. ignoring audience constraints.
B. making conclusions based on facts.
C. imposing your priorities on the situation.
D. exaggerating the problem.
E. being flexible and not taking positions.
Question:
5. E. identifying the primary message and key points
Answer:
What is typically included in the planning stage of writing an effective business
message?
A. setting a positive and other-oriented tone
B. making the message easy to read
C. making the message easy to navigate
D. ensuring that the communication is fair
E. identifying the primary message and key points
Question:
6. B. make well-reasoned conclusions and solutions.
Answer:
In the course of creating an effective business message, excellent business
thinkers are most likely to
A. gather information from one strong source rather than from a variety of
sources.
B. make well-reasoned conclusions and solutions.
C. begin jotting down a rough draft right away to capture their ideas.
D. encourage one-way linear thinking and a rigid approach to business problems.
E. avoid using the other-oriented tone in their text.
Question:
7. ________ is the overall evaluation that a reader perceives the writer to have toward
the reader and the message content.
A. Tone
B. Framework
C. Structure
D. Layout
E. Outline
Answer:
A. Tone
