Ba 342 Exam #1 Updated Actual Questions And Correct Answers

BA 342 EXAM #1 UPDATED ACTUAL QUESTIONS AND
CORRECT ANSWERS
Question:
To learn the 4 Leadership Competencies:
1) Ethical Decision-Making
2) Sustainability
3) Diversity & Inclusion
4) Corporate Social Responsibility (CSR)
(Recruiters say that a solid understanding of these
competencies will make a candidate stand out in the
hiring process)
Answer:
Why take BA 342?

Question:
Responsible Leadership
Answer:
making business decisions that takes into account stakeholders, such as workers,
clients, suppliers, the environment, the community, and future generations

Question:
Responsibility
Answer:
the ability or authority to act or decide on one's own supervision
-doing the right thing

Question:
(Snapshot Cases: Responsibility Today)
-Set up 3.5 million fake accounts under real clients' name's because of high
pressure sales culture ("8 is great") and no frontline people were fired
-Stock still hasn't fully recovered and ruined consumer trust in the company
Answer:
Wells Fargo

Question:
Playing Sports
Answer:
(Snapshot Cases: Responsibility Today)
-Kid calls out ball on himself and the rest of the team is mad about it
-Coach tells him it was the right thing to do

Question:
Volkswagen
Answer:

,(Snapshot Cases: Responsibility Today)
-"Dieselgate"
-Lied about having fuel efficient/ecofriendly diesel engines in an effort to be the
number one selling company in the world
-Really just had a software installed in car that fooled emissions and car tests
-Had to do buybacks and actually improve technology, $50 Billion fine originally,
and ruined consumer trust

Question:
License Plates
Answer:
(Snapshot Cases: Responsibility Today)
-Police tracking license plates
-Pros are they help solve crime and retrieve stolen cars; data collection
-Cons are it is an invasion of privacy, rises security concerns, data can be hacked,
can target innocent people

Question:
Responsibility is PERSONAL & CORPORATE Focused
Answer:
Responsibility is _____ & _____ Focused
-Ex: trying to gather as much data as possible while also protecting people's
privacy

Question:
taking into account the needs of all stakeholders
Answer:
BUSINESS & RESPONSIBILITY: A LICENSE TO OPERATE
1) Intangibles - 53% of Total VALUE of FORTUNE 500 Companies or about $24.27
trillion
2) Consumers - 85% REPUTATION; RESPONSIBILITY is key (competitiveness &
market positioning)
3) Risk Management - GOVT, NON-PROFITS, LEGAL
4) Employees - 3 of 5 want to work for a VALUES COMPANY
5) Investors - 86% are INSTITUTIONAL investors
6) Operations - INNOVATION, ENERGY, WASTE, WATER

Question:
"We aspire to the highest ethical standard and will hold
each other accountable to them. We will not engage in
any action that is improper and we intend to hold to this
standard in our future careers."
Answer:
Smeal Honor Code

Question:

, Excellent Performance
Academic Integrity
Professional Behavior
Answer:
EAP

Question:
3 Qualities to Hire:
1) Integrity
2) Intelligence
3) Energy
"If they don't have the first, the other two will kill you."
Answer:
Warren Buffet Quote about Responsibility (3 things)

Question:
1) Do you think your personal life should be fair game in
an employment situation?
-a. Previous Boeing CEO, Harry Stonecipher (age 68 and
married) was the CEO for the Boeing 787- Dreamliner.
-b. He had an affair with Debra Peabody (age 47), who is
a governmental lobbyist that works for Boeing, and was
fired.
-c. He was an ethical leader in the company, and cheated
on his wife and family
-d. Other Issues: big power differential, done on
company time and servers, could be used to exploit him
for information
-e. He lost his job and agreed he acted unethically
Answer:
Boeing Ethics Case

Question:
Personal (most important)
Organizational
National
Global
Answer:
Ethics is PONG

Question:
A moral philosopher and an economic thinker (thought
that global markets would only work if they were
conducted honestly & fairly; wrote A Theory of Moral
Sentiments and A Wealth of Nations)
Answer:
Who was Adam Smith? (1700s)