VCU HPEX 445 EXAM 1 UPDATED ACTUAL QUESTIONS AND CORRECT ANSWERS

VCU HPEX 445 EXAM 1 UPDATED ACTUAL QUESTIONS
AND CORRECT ANSWERS

Question:
1. 5 Components Health Care System
Answer:
1. Education & Research
2. Suppliers
3. Insurers
4. Payers
5. Providers

Question:
2. How are the majority of the population covered for health insurance?
Answer:
Employer-Sponsored

Question:
3. What are the two biggest problems?
Answer:
1. Quality of Care
2. Individual Expenditures (it's too expensive)

Question:
4. What are the internal stakeholders for leadership?
Answer:
1. Administration
2. Management Focus / Internal
3. Professionals
4. Operations

Question:
5. What are the external stakeholders for leadership?
Answer:
1. Media
2. Vendors
3. Health Policy, Laws, Regulations
4. Community Groups
5. Financial Stakeholders
6. Strategic Partners
7. Government

Question:
6. List some differences between leadership and management:

,Answer:
Leadership
1.More forward thinking
2. Set direction for the organization
3. Motivate employees and stakeholders
4. Keep entity on course
5. Effective spokesperson
6. Determine strategies for future
7. Transform organization
Management
1.Staffing personnel
2.Controlling Resources
3. Supervising Service Provided
4. Overseeing Adherence to Regulations
5. Counseling Employees

Question:
7. What is followership?
Answer:
complementary to leadership:
- every leader there is a follower
- recognize importance of respect
- leaders inspire commitment

Question:
8. Who is Simon Sinek?
Answer:
-inspirational leadership speaker: How Great Leaders Inspire Action
- references to Apple, MLK, Wright Brothers

Question:
9. What is the Great Man Theory?
Answer:
Leadership theory 1920's: U.S. industrialization
- traits determined leadership *male, tall, strong, caucasian * You either got it or you don't

Question:
10. What is the style approach to leadership?
Answer:
instead of looking at characteristics of leader, looked at 2 BEHAVIORs
1. completing tasks
2. creating good relationships
best leader is fully attentive to both behaviors

Question:
11. What is the situational approach to leadership?

, Answer:
1960s
- helping all of it's people and began social problems
- medicare (elderly)
- medicaid (poor)
-focused on leader changing behavior depending upon situation

Question:
12. What is the Path-Goal Theory of Leadership?
Answer:
-focuses on leader's style
-focuses on leader's work situation
- recognizes importance of setting goals for employees
- leader removes obstacles
-leader provides support
- wants employees to achieve goals!

Question:
13. What is the Leader-Member Exchange Theory?
Answer:
-late 1970s
- theory came from concern (after Vietnam War) that the leadership was being defined by only the leader,
follower, and the context
- theory focused on INTERACTIONS between leader and followers

Question:
14. What is the Total Quality Management of leadership?
Answer:
-1980s
- from Japanese managing production lines
- Continous Quality Improvement or Performance Improvement
- culture, attitude, organization of company
- satisfy customers!

Question:
15. List the self-actualized leadership theories:
Answer:
1. Emotional Intelligence
2. Authentic Leadership
3. Inspiration Leadership
4. Diversity Leadership
5. Servant Leadership
6. Spirituality Leadership

Question:
16. What is the definition of emotional intelligence?