ABM 3283 TEST 2 UPDATED ACTUAL QUESTIONS AND
CORRECT ANSWERS
Question:
1. Through observation of many drivers, a design team determined that backing up was the most
problematic part of driving, particularly in parking lots. The team developed a camera system that
displayed what was behind the car on the dashboard to give drivers a better view. This is an example of?
Answer:
addressing a latent need
Question:
2. A representative of a company selling a new type of power wheelchair called recent customers to find
out how they felt about the wheelchair after using it for several months. What is this an example of?
Answer:
conducting a feedback interview
Question:
3. An engineer designed an office desk that could adjust height at the touch of a button to accommodate
people of any stature, who use a wheel-chair, or who have limited strength. When asked why, the engineer
said, "If I worked in the office and was not tall enough or strong enough to adjust the desk, I wouldn't feel
comfortable or able to do my best work." What does the engineer's statement most reflect?
Answer:
Practicing empathy
Question:
4. When an entrepreneur thinks about the needs of customers, they are considering which aspect of a
solution?
Answer:
desirability
Question:
5. Design thinking is best used when an entrepreneur?
Answer:
is not sure which customers to serve or which product to create
Question:
6. Creating solutions that best meet people's needs requires relating to them in a(n) ______ way.
Answer:
Empathetic
Question:
7. In redesigning the passenger seat of a car, designers built an inexpensive prototype that included
placement of seat levers, cup holders, and window and door controls. Volunteers were brought in to
provide feedback on convenience and use of the design. This would be the ______ phase.
, Answer:
test
Question:
8. Nuclear cold fusion is hypothesized to be able to produce unlimited non-polluting energy. In spite of
decades of research, scientists have not successfully created a way to harbor this technology. Which is the
primary reason this would not be considered a valuable solution?
Answer:
feasibility
Question:
9. Which is an example of an appropriate question you might ask when conducting an interview with a
potential customer?
Answer:
Why do you use this product?
Question:
10. Which is the central focus of design thinking?
Answer:
identifying people's needs
Question:
11. A consulting firm is hired to design a system to deliver refrigerated products to individuals subscribing
to a regional meal service. The firm initially brainstorms as many alternative solutions as possible without
considering practical constraints. What is this an example of?
Answer:
divergent thinking
Question:
12. Design thinking helps create a system for exploring new ideas that is centered on?
Answer:
users
Question:
13. Which is a tool to help you collate and integrate data after an interview in order to discover surprising
insights?
Answer:
an empathy map.
Question:
14. Tasked with developing a more efficient workflow system for a manufacturer, a design team set up an
inexpensive model on portable tables and cardboard boxes to visualize the system. This would be
considered a(n) ______.
Answer:
rapid prototype
CORRECT ANSWERS
Question:
1. Through observation of many drivers, a design team determined that backing up was the most
problematic part of driving, particularly in parking lots. The team developed a camera system that
displayed what was behind the car on the dashboard to give drivers a better view. This is an example of?
Answer:
addressing a latent need
Question:
2. A representative of a company selling a new type of power wheelchair called recent customers to find
out how they felt about the wheelchair after using it for several months. What is this an example of?
Answer:
conducting a feedback interview
Question:
3. An engineer designed an office desk that could adjust height at the touch of a button to accommodate
people of any stature, who use a wheel-chair, or who have limited strength. When asked why, the engineer
said, "If I worked in the office and was not tall enough or strong enough to adjust the desk, I wouldn't feel
comfortable or able to do my best work." What does the engineer's statement most reflect?
Answer:
Practicing empathy
Question:
4. When an entrepreneur thinks about the needs of customers, they are considering which aspect of a
solution?
Answer:
desirability
Question:
5. Design thinking is best used when an entrepreneur?
Answer:
is not sure which customers to serve or which product to create
Question:
6. Creating solutions that best meet people's needs requires relating to them in a(n) ______ way.
Answer:
Empathetic
Question:
7. In redesigning the passenger seat of a car, designers built an inexpensive prototype that included
placement of seat levers, cup holders, and window and door controls. Volunteers were brought in to
provide feedback on convenience and use of the design. This would be the ______ phase.
, Answer:
test
Question:
8. Nuclear cold fusion is hypothesized to be able to produce unlimited non-polluting energy. In spite of
decades of research, scientists have not successfully created a way to harbor this technology. Which is the
primary reason this would not be considered a valuable solution?
Answer:
feasibility
Question:
9. Which is an example of an appropriate question you might ask when conducting an interview with a
potential customer?
Answer:
Why do you use this product?
Question:
10. Which is the central focus of design thinking?
Answer:
identifying people's needs
Question:
11. A consulting firm is hired to design a system to deliver refrigerated products to individuals subscribing
to a regional meal service. The firm initially brainstorms as many alternative solutions as possible without
considering practical constraints. What is this an example of?
Answer:
divergent thinking
Question:
12. Design thinking helps create a system for exploring new ideas that is centered on?
Answer:
users
Question:
13. Which is a tool to help you collate and integrate data after an interview in order to discover surprising
insights?
Answer:
an empathy map.
Question:
14. Tasked with developing a more efficient workflow system for a manufacturer, a design team set up an
inexpensive model on portable tables and cardboard boxes to visualize the system. This would be
considered a(n) ______.
Answer:
rapid prototype
