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Exam (elaborations)

PSW NACC Final Exam 2026/2027 – Personal Support Worker Exam Prep & Study Guide

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Prepare for the NACC Personal Support Worker (PSW) Final Theory Examination with this focused final exam review resource covering core PSW competencies including activities of daily living, personal care, mobility and transfers, infection prevention and safety, communication, documentation, client dignity and independence, nutrition, dementia and mental health support, palliative care, and professional practice. NACC confirms that the final theory examination evaluates the knowledge required to provide safe and effective PSW care and is written after completion of the required placements.

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PSW (NACC Final)

HOLISTIC CARE HOLISTIC CARE/HEALTH IS CARING FOR THE WHOLE PERSON ( PHYSICAL,
EMOTIONAL, SOCIAL, INTELLECTUAL, SPIRITUAL) A STATE OF WELL-BEING
IN ALL DIMENSIONS OF ONE'S LIFE


PROFESSIONALISM is an approach to work that demonstrates respect for others ,commitment
competence and appropriate behavior.



PROFESSIONAL BOUNDARIES appropriate limitations on behavior meant to protect the vulnerable client from the
caregiver who has access to private knowledge about him or her.



EXPLAIN THE REGULATION OF A PSW PSW's work under a regulated healthcare provider. You must follow and know the
scope of practice. Never act beyond the legal limits of your role.



THE REGULATED HEALTH PROFESSIONS ACT Health regulatory colleges are responsible for ensuring that regulated health
professionals provide health services in a safe, professional and ethical manner.
This includes, among other things, setting standards of practice for the profession
and investigating complaints about members of the profession and, where
appropriate, disciplining them. the HPA also lists the tasks that can be delegated to
PSW


ROLE OF OCCUPATIONAL THERAPIST focuses on the rehabilitation and teaches clients skills needed to perform ADLs,
designs adaptive equipment for ADLs, they are regulated



ROLE OF PHYSICAL THERAPIST focuses on rehabilitation, assist clients with muscular-skeletal impairments, focuses
on restoring function and preventing disability from illness also they are regulated.



ROLE OF RN Assesses, makes nursing diagnosis, plans, implements, and evaluates nursing
care, tends to clients who have unstable health conditions provides direct client care
and administers medication supervisors support workers, they are regulated


ROLE OF RPN assesses, makes nursing diagnoses, plans, implements and evaluates nursing
care, tends to clients who have stable health conditions provides direct client care,
administers medications and supervisors support workers they are also regulated


UNDERSTAND PROCESS OF DELEGATION OF AN ACT The process of delegation of an act to an personal support worker has to follow the
TO A PSW five rights of delegation Those five Rights are , The right task , the right
circumstances , the right person , the right directions and communication, and the
right supervision and evaluation . a nurse is the only one who can delegate to a
personal support worker


CULTURE refers to the characteristics of a group of people, language, values, beliefs, habits
and ways of life



RELIGION relates to spiritual beliefs needs and practices. may promote beliefs and practices
related to daily living habits, behaviors relationships with others, diet, healing, days
of worship, birth and birth control, medicines and also death.


CULTURE AND RELIGION AND HOW IT IMPACTS THE impacts the client by how healthcare can be performed and given to someone or
CLIENT may give the health service.



Maslow's hierarchy of needs It is described as a persons basic needs must be met for a person to survive and
function. There are five levels and the lower level must be met before the higher
need levels are achieved those levels are as follows physical needs, the need for
safety, the need for love and belonging, the need for self-esteem, and the need for
self-actualization or fulfillment.

, PSW (NACC Final)

Assault initially attempting to or threatening to touch a person's body without consent,
causing the person to fear bodily harm



Battery the touching of a persons body without the person's consent




Slander the making of false verbal statements that hurt the reputation of a person




Negligence failure to act in the careful and confident manner resulting in harm to a person or
damage to property



False imprisonment an unlawful restraint or restrictions of a person's freedom of movement




Harassment troubling tormenting offending or worrying a person through one's behavior or
comments



Autonomy also called self determination means having the freedom and choice to make
decisions that affect one's life



Dependence the state of relying on others for support, being unable to manage without help




Interdependence the state of relying on one another




Independence The state of not relying on others for control or authority




Active listening means paying close attention to the clients verbal and nonverbal communication
Face the client, make eye contact, lean toward the client, respond to the client,
avoid communication barriers


Paraphrasing restating another persons message in your own words




Empathetic listening being intuitive to the speakers feelings




closed questions focuses on information that you need to learn that require a yes or no answer




open-ended questions Invites the person to share thoughts and feelings or ideas that must be more than a
yes or no

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