OPMT 303 ODU QUIZZES UPDATED ACTUAL QUESTIONS
AND CORRECT ANSWERS
Question:
1. Modern firms increasingly rely on other firms to supply goods and services instead of doing these tasks
themselves. This increased level of _______ is leading to increased emphasis on ______ management.
Answer:
outsourcing; supply chain
Question:
2. Operations and sales are the two ______ functions in business.
Answer:
line
Question:
3. Focuses on decisions about the production and delivery of a firm's products and services.
Answer:
Operations Management:
Question:
4. The fact that a few improvements in a few key areas of operations will have more impact than many
improvements in many other areas is consistent with:
Answer:
Pareto phenomenon
Question:
5. Which of the following is a recent trend in business?
Answer:
Supply chain management
Question:
6. Which of the following is NOT a characteristic of service operations?
Answer:
Quality problems can always be fixed easily in the service sector
Question:
7. A firm pursing a strategy based on customization and variety will tend to structure and manage its
supply chain to accommodate more _____ than firm pursuing a strategy based on low-cost and
high-volume.
Answer:
Variation
Question:
8. For an organization to grow its market share, it must:
, Answer:
Exceed minimum standards of acceptability for its products or services
Question:
9. Gourmet Pretzel's bakes soft pretzels on an assembly line. It currently bakes 800 pretzels each 8-hour
shift. If the production is increased to 1,200 pretzels each shift, then productivity will have increased by:
Answer:
50%
Question:
10. Product design and choice of location are examples of _____ decisions.
Answer:
Strategic
Question:
11. Business organizations compete through some combination of:
Answer:
Price, quality, delivery time, and product or service design
Question:
12. A basic question in capacity planning is:
Answer:
What kind is needed, how much is needed, when it is needed = all of the above
Question:
13. A reason for the importance of capacity decisions is that capacity:
Answer:
Limits the rate of output possible, affects operating costs, is a major determinant of initial costs, it a
long-term commitment of resources = all of the above
Question:
14. An alternative will have fixed costs of $10,000 per month, variable costs of $50 per unit, and revenue
of $70 per unit. The break-even point volume is:
Answer:
500
Question:
15. Given the following information, what would efficiency be? Effective capacity = 50 units per day
Design Capacity = 100 units per day Actual Capacity = 30 units per day
Answer:
60%
Question:
16. If the output rate is increased but the average unit costs also increase we are experiencing:
Answer:
Diseconomies of scale
AND CORRECT ANSWERS
Question:
1. Modern firms increasingly rely on other firms to supply goods and services instead of doing these tasks
themselves. This increased level of _______ is leading to increased emphasis on ______ management.
Answer:
outsourcing; supply chain
Question:
2. Operations and sales are the two ______ functions in business.
Answer:
line
Question:
3. Focuses on decisions about the production and delivery of a firm's products and services.
Answer:
Operations Management:
Question:
4. The fact that a few improvements in a few key areas of operations will have more impact than many
improvements in many other areas is consistent with:
Answer:
Pareto phenomenon
Question:
5. Which of the following is a recent trend in business?
Answer:
Supply chain management
Question:
6. Which of the following is NOT a characteristic of service operations?
Answer:
Quality problems can always be fixed easily in the service sector
Question:
7. A firm pursing a strategy based on customization and variety will tend to structure and manage its
supply chain to accommodate more _____ than firm pursuing a strategy based on low-cost and
high-volume.
Answer:
Variation
Question:
8. For an organization to grow its market share, it must:
, Answer:
Exceed minimum standards of acceptability for its products or services
Question:
9. Gourmet Pretzel's bakes soft pretzels on an assembly line. It currently bakes 800 pretzels each 8-hour
shift. If the production is increased to 1,200 pretzels each shift, then productivity will have increased by:
Answer:
50%
Question:
10. Product design and choice of location are examples of _____ decisions.
Answer:
Strategic
Question:
11. Business organizations compete through some combination of:
Answer:
Price, quality, delivery time, and product or service design
Question:
12. A basic question in capacity planning is:
Answer:
What kind is needed, how much is needed, when it is needed = all of the above
Question:
13. A reason for the importance of capacity decisions is that capacity:
Answer:
Limits the rate of output possible, affects operating costs, is a major determinant of initial costs, it a
long-term commitment of resources = all of the above
Question:
14. An alternative will have fixed costs of $10,000 per month, variable costs of $50 per unit, and revenue
of $70 per unit. The break-even point volume is:
Answer:
500
Question:
15. Given the following information, what would efficiency be? Effective capacity = 50 units per day
Design Capacity = 100 units per day Actual Capacity = 30 units per day
Answer:
60%
Question:
16. If the output rate is increased but the average unit costs also increase we are experiencing:
Answer:
Diseconomies of scale
