BUAD 332 EXAM 1 MOON UPDATED ACTUAL
QUESTIONS AND CORRECT ANSWERS
Question:
1. Marketing
Answer:
managing profitable customer relationships
Question:
2. Goals of Marketing
Answer:
1. Attract new customers by promising superior value
2. Keep and grow current customers by delivering customer satisfaction
Question:
3. Need
Answer:
state of felt deprivation (physical, social, individual)
Question:
4. Want
Answer:
a form that a human need takes as shaped by culture, individual personality, and
marketers
Question:
5. Demand
Answer:
wants + buying power
Question:
6. Market
Answer:
the set of all actual and potential buyers of a product or service
Question:
7. 2 Questions of Marketing Managers
Answer:
1. what customers will we serve?
2. how can we best serve these customers?
, Question:
8. Segmentation
Answer:
divide the market into segments of customers
Question:
9. select the segments to cultivate
Answer:
Targeting
Question:
10. Value Proposition
Answer:
the set of benefits or values it promises to deliver to consumers to satisfy their
needs
Question:
11. What do customers never buy?
Answer:
PRODUCTS
Question:
12. What do customers buy?
Answer:
ways to get what they want, solve problems, and achieve goals
Question:
13. 4 P's of Marketing
Answer:
Product, Price, Place, Promotion
Question:
14. what marketing managers use to execute their marketing strategy
Answer:
Marketing Mix
QUESTIONS AND CORRECT ANSWERS
Question:
1. Marketing
Answer:
managing profitable customer relationships
Question:
2. Goals of Marketing
Answer:
1. Attract new customers by promising superior value
2. Keep and grow current customers by delivering customer satisfaction
Question:
3. Need
Answer:
state of felt deprivation (physical, social, individual)
Question:
4. Want
Answer:
a form that a human need takes as shaped by culture, individual personality, and
marketers
Question:
5. Demand
Answer:
wants + buying power
Question:
6. Market
Answer:
the set of all actual and potential buyers of a product or service
Question:
7. 2 Questions of Marketing Managers
Answer:
1. what customers will we serve?
2. how can we best serve these customers?
, Question:
8. Segmentation
Answer:
divide the market into segments of customers
Question:
9. select the segments to cultivate
Answer:
Targeting
Question:
10. Value Proposition
Answer:
the set of benefits or values it promises to deliver to consumers to satisfy their
needs
Question:
11. What do customers never buy?
Answer:
PRODUCTS
Question:
12. What do customers buy?
Answer:
ways to get what they want, solve problems, and achieve goals
Question:
13. 4 P's of Marketing
Answer:
Product, Price, Place, Promotion
Question:
14. what marketing managers use to execute their marketing strategy
Answer:
Marketing Mix