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NURS 420 exam 3 Principles of Leadership and Management  Questions And Answers 2026/2027 West Coast University

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This document helps you master the NURS 420 Principles of Leadership and Management Exam 3 at West Coast University via targeted Q&A with detailed rationales. It covers leadership and management theories including transformational, transactional, and situational approaches; budget preparation methods such as incremental and zero-based budgeting; staff performance appraisals and legal considerations; conflict resolution and change theory implementation; delegation and prioritization frameworks; quality improvement and patient safety initiatives; and organizational behavior and healthcare policy. Engineered to maximize retention and sharpen critical understanding, this test pack simplifies complex content, saving preparation time and helping you secure an A on your Exam 3 Assessment.

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,NURS 420 exam 3 Principles of Leadership and Management
Questions And Answers 2026/2027 West Coast University

Q1. Which phase of the Plan-Do-Study-Act (PDSA) cycle involves
analyzing data collected after a change is implemented?

A. Plan
B. Do
C. Study
D. Act

Correct Answer: C

Rationale: The Study phase analyzes the data collected during
implementation and compares actual results with the expected results.

Q2. During which PDSA phase is the improvement idea developed
and predictions established?

A. Plan
B. Do
C. Study
D. Act

Correct Answer: A

Rationale: During Plan, the team identifies the problem, develops the
proposed change, determines what will be measured, and predicts expected
results.

Q3. During which PDSA phase is the proposed change tested on a
small scale?

A. Plan
B. Do
C. Study
D. Act

Correct Answer: B

Rationale: The Do phase involves implementing the planned change and
collecting data.

Q4. A team determines whether to adopt, modify, or abandon a
tested intervention. Which PDSA phase is this?

, A. Plan
B. Do
C. Study
D. Act

Correct Answer: D

Rationale: Act uses the findings from the Study phase to determine the next
step, such as adopting, adapting, or abandoning the change.

Q5. A nurse manager wants to reduce patient falls. The team
predicts that hourly rounding will reduce falls by 20%. Which PDSA
activity is this?

A. Establishing the prediction before testing the change
B. Implementing hourly rounding
C. Comparing fall data after implementation
D. Standardizing the successful process

Correct Answer: A

Rationale: Establishing the expected result is part of the Plan phase.
Current WCU Exam 3 evidence specifically emphasizes the PDSA cycle and
analysis of collected data.

Q6. A nurse manager analyzes medication-error data after
introducing a barcode-scanning intervention. Which PDSA phase is
being performed?

A. Plan
B. Do
C. Study
D. Act

Correct Answer: C

Rationale: Analysis of collected data is the Study phase.

Q7. What is the primary purpose of PDSA in healthcare?

A. Test and refine changes through repeated cycles
B. Punish staff members for errors
C. Eliminate the need for data
D. Replace all policies

Correct Answer: A

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