Nursing Exam 4 Practice Freshman 2023 CCC Capital Community College
comprehensive Questions and Answers with 100% Correct Answers | Latest
Version
Written communication must use.. - (ANSWER)Appropriate language, terminology, and accepted
abbreviations
Congruence - (ANSWER)When nonverbal and verbal communication match
Incongruence - (ANSWER)When the verbal message does not match the nonverbal communication
(Saying they are fine but grimacing)
Elderspeak - (ANSWER)infantilizing and demeaning language used when speaking to an older adult -
"baby talk" for geriatrics
Sends the message they are dependent or incompetent
What might affect communication? - (ANSWER)Personal space, territoriality, environment, and
roles/relationships
Therapeutic communication - (ANSWER)Verbal and nonverbal communication techniques in an
interactive process to help a patient feel more comfortable and adjust to stress or changes.
Therapeutic Relationship - (ANSWER)A purpose driven relationship between the nurse and patient that
is focused on promoting or restoring health and well-being of the patient. Built on mutual trust and
respect.
TEMPORARY, not social
True or false: in a therapeutic relationship, the nurse should participate in decision making. -
(ANSWER)FALSE
Active listening - (ANSWER)Basis of all techniques in therapeutic communication. One must not react
quickly with responses, don't interrupt.
, Nursing Exam 4 Practice Freshman 2023 CCC Capital Community College
comprehensive Questions and Answers with 100% Correct Answers | Latest
Version
True or False: sympathy and empathy are the same thing - (ANSWER)FALSE
Sympathy - (ANSWER)feelings of pity / sorrow for someone else
Empathy - (ANSWER)Process in which one can put self into other situation.
To understand acknowledge the ideas patient is expressing or feels are important to them.
Physical Attending (therapeutic communication technique) - (ANSWER)Being present with the pt
Silence (therapeutic communication technique) - (ANSWER)Allowing the pt time to communicate, think,
and make connections
Providing information (therapeutic communication technique) - (ANSWER)Simple, factual information is
given - never personal or social
Clarifying (therapeutic communication technique) - (ANSWER)Attempt to understand patients statement
(ie ask them to give an example)
Focusing (therapeutic communication technique) - (ANSWER)Centering the conversation on key
elements & concepts - guide the direction of the conversation.
Paraphrasing (therapeutic communication technique) - (ANSWER)Restating the message more briefly
using ones own words
(If the meaning is changed, communication is ineffective)
Validation (therapeutic communication technique) - (ANSWER)Recognize and acknowledge the pts
thoughts, feelings, and needs - validate what is important to the pt
comprehensive Questions and Answers with 100% Correct Answers | Latest
Version
Written communication must use.. - (ANSWER)Appropriate language, terminology, and accepted
abbreviations
Congruence - (ANSWER)When nonverbal and verbal communication match
Incongruence - (ANSWER)When the verbal message does not match the nonverbal communication
(Saying they are fine but grimacing)
Elderspeak - (ANSWER)infantilizing and demeaning language used when speaking to an older adult -
"baby talk" for geriatrics
Sends the message they are dependent or incompetent
What might affect communication? - (ANSWER)Personal space, territoriality, environment, and
roles/relationships
Therapeutic communication - (ANSWER)Verbal and nonverbal communication techniques in an
interactive process to help a patient feel more comfortable and adjust to stress or changes.
Therapeutic Relationship - (ANSWER)A purpose driven relationship between the nurse and patient that
is focused on promoting or restoring health and well-being of the patient. Built on mutual trust and
respect.
TEMPORARY, not social
True or false: in a therapeutic relationship, the nurse should participate in decision making. -
(ANSWER)FALSE
Active listening - (ANSWER)Basis of all techniques in therapeutic communication. One must not react
quickly with responses, don't interrupt.
, Nursing Exam 4 Practice Freshman 2023 CCC Capital Community College
comprehensive Questions and Answers with 100% Correct Answers | Latest
Version
True or False: sympathy and empathy are the same thing - (ANSWER)FALSE
Sympathy - (ANSWER)feelings of pity / sorrow for someone else
Empathy - (ANSWER)Process in which one can put self into other situation.
To understand acknowledge the ideas patient is expressing or feels are important to them.
Physical Attending (therapeutic communication technique) - (ANSWER)Being present with the pt
Silence (therapeutic communication technique) - (ANSWER)Allowing the pt time to communicate, think,
and make connections
Providing information (therapeutic communication technique) - (ANSWER)Simple, factual information is
given - never personal or social
Clarifying (therapeutic communication technique) - (ANSWER)Attempt to understand patients statement
(ie ask them to give an example)
Focusing (therapeutic communication technique) - (ANSWER)Centering the conversation on key
elements & concepts - guide the direction of the conversation.
Paraphrasing (therapeutic communication technique) - (ANSWER)Restating the message more briefly
using ones own words
(If the meaning is changed, communication is ineffective)
Validation (therapeutic communication technique) - (ANSWER)Recognize and acknowledge the pts
thoughts, feelings, and needs - validate what is important to the pt
