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PMT Derived Module average Questions
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,2 purposes of executive communication - CORRECT ANSeffectiveness and efficiency



The unique aspect of "Executive" communication is that it places a priority on - CORRECT ANSefficiency



The "Bullet Format" form of executive communication is very useful for - CORRECT ANSbriefings, texts,
email



In the "Bullet Format" mode of communication, _____ are used - CORRECT ANSshort, declarative
statements



When "Bullet Format" communication is called for, the main points are organized - CORRECT
ANSconceptually & hierarchically



"Bullet Format" is used mainly to - CORRECT ANSorganize complex, related material into simple, "main
ideas" presentation



reliability - CORRECT ANSa measure of how long a piece of equipment performs its intended function
(MTBF)



MTBF - CORRECT ANSmean time between failure



maintainability - CORRECT ANSa measure of the efficiency in restoring functional performance (MTTR)



MTTR - CORRECT ANSmean time to repair



availability - CORRECT ANSa measure of the ability to perform the intended function over time;
percentage of uptime / total time

, how do reliability and maintainability affect availability? - CORRECT ANSboth are "designed in" by
engineers

reliability -> leads to better availability

maintainability -> leads to faster restoration of availability



design for manufacturability - CORRECT ANSchoices that result in a system that is easily and efficiently
manufactured



design for maintainability - CORRECT ANSchoices that result in a system that is easily and efficiently
restored to its available status



servicing vs maintenance - CORRECT ANSservicing - attending to basic needs of components/systems

maintenance - ensuring performance of intended function



maintenance types (general) - CORRECT ANSproactive - before failure

reactive - after failure



Matteson & Nowlan - contribution to development of mx - CORRECT ANS1960s -> reliability a function of
age; useful life can be established and components replaced before failure



Nowlan & Heap - contribution to development of mx - CORRECT ANS1970s -> component failure not a
function of age in most cases



RCM - CORRECT ANSReliability Centered Maintenance - evaluates mode, likelihood, and consequence of
failure, with a focus on those affecting safety and economic consequence; uses decision-tree method to
determine preventative tasks



two approaches within RCM - CORRECT ANSReliability-Centered Maintenance

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