CMCA EXAM BRAND NEW VERSION 2027-2028 Q&A EXAM -
PRACTICE QUESTIONS AND ANSWERS PLUS DETAILED
RATIONALES | COMPLETE STUDYGUIDE| GUARANTEED PASS |
DOWNLOAD INSTANT PDF 2027-2028
1. A community association manager receives a homeowner complaint alleging that the
board has failed to enforce a published parking restriction against one particular owner.
The manager reviews the governing documents and confirms that the restriction applies
equally to all owners. What is the most appropriate initial management response?
A. Immediately suspend the owner's parking privileges
B. Recommend that the board consistently apply the documented enforcement process
C. Tell the complaining owner that enforcement decisions are solely personal matters
D. Create a new parking rule specifically for the cited owner
Answer: B
Consistent enforcement of governing documents is essential to fair association administration.
The manager should follow the established enforcement procedure rather than creating a rule
or taking unilateral punitive action.
2. Which document generally establishes the basic legal structure, powers, and purposes of
a community association?
A. Articles of incorporation
B. Architectural guidelines
C. Annual operating budget
D. Violation notice
Answer: A
The articles of incorporation establish the corporation's legal existence and fundamental
organizational structure.
3. During budget preparation, an association's projected expenses exceed expected
operating revenue. Which action provides the most appropriate first step?
A. Delay all vendor payments
B. Ignore the difference until year-end
C. Review the assumptions, expenses, and available revenue sources
D. Transfer reserve funds into the operating account without analysis
Answer: C
,A budget shortfall should first be analyzed by reviewing revenues, expenditures, contractual
obligations, and assumptions so the board can make an informed decision.
4. A manager discovers that an association vendor has repeatedly failed to meet the service
levels required by the contract. What should the manager do first?
A. Cancel the contract immediately without review
B. Document the performance problems and review the contract's remedies
C. Hire another vendor without board authorization
D. Stop paying all association invoices
Answer: B
Documentation and contract review establish the facts and identify available remedies before
further action is taken.
5. A board member asks the manager to provide a copy of an association record that
contains another owner's confidential personal information. What is the manager's best
response?
A. Release the entire record because all owners have unrestricted access
B. Post the record publicly
C. Provide the information only if the requesting director personally knows the owner
D. Determine whether disclosure is permitted and protect information that must remain
confidential
Answer: D
Association records must be handled according to applicable law, governing documents, and
privacy requirements. Confidential information should not be disclosed simply because a
director requests it.
6. An association's governing documents contain a covenant restricting exterior alterations.
A homeowner wants to install a large structure in the front yard. What should the manager
recommend?
A. Apply the established architectural review process
B. Approve it because the homeowner owns the property
C. Reject every exterior change automatically
D. Ask neighboring owners to vote individually
Answer: A
The governing documents and established architectural-review procedures should guide the
decision rather than personal preference or informal voting.
,7. What is the primary purpose of an association reserve fund?
A. To pay routine monthly administrative expenses
B. To finance anticipated major repairs and replacements
C. To provide bonuses to board members
D. To eliminate the need for annual budgeting
Answer: B
Reserve funds are intended to provide for significant future repair, replacement, and capital
expenditures identified through reserve planning.
8. A homeowner becomes angry during a meeting and begins interrupting the manager.
Which communication approach is most effective?
A. Respond with equal hostility
B. End the meeting immediately
C. Remain calm, acknowledge the concern, and redirect the discussion to the issue
D. Publicly criticize the homeowner's behavior
Answer: C
Professional communication requires the manager to remain composed while recognizing the
concern and maintaining a productive discussion.
9. A board is considering a contract with a company owned by the board president's
relative. What should the manager do?
A. Ignore the relationship because the contract price is reasonable
B. Encourage disclosure and follow the association's conflict-of-interest procedures
C. Sign the contract personally
D. Prevent the board from considering any vendors
Answer: B
Potential conflicts should be disclosed and handled under the association's governing
documents and applicable ethical and legal requirements.
10. Which financial statement is primarily used to show an association's assets, liabilities,
and equity at a specific date?
A. Balance sheet
B. Income statement
C. General ledger
D. Cash receipts journal
, Answer: A
The balance sheet presents the association's financial position at a particular point in time.
11. An association's monthly financial report shows substantially higher utility expenses
than budgeted. What should the manager do?
A. Change the budget immediately without investigation
B. Delete the unfavorable variance
C. Investigate the cause and report the variance to the board
D. Stop utility service temporarily
Answer: C
Variance analysis identifies why actual results differ from the budget and gives the board
information needed for corrective action.
12. A manager receives an invoice for work that appears inconsistent with the approved
contract. What is the most appropriate action?
A. Pay it immediately
B. Verify the work and invoice against the contract and authorization
C. Destroy the invoice
D. Charge the invoice to reserves automatically
Answer: B
Invoices should be reviewed for accuracy, authorization, and compliance with contractual
terms before payment.
13. A board wants to reduce expenses by postponing routine preventive maintenance on
common-area equipment. What is the manager's strongest recommendation?
A. Eliminate all inspections
B. Explain the potential long-term costs and risks of deferred maintenance
C. Replace every piece of equipment immediately
D. Transfer the maintenance responsibility to individual owners
Answer: B
Preventive maintenance can reduce failures, extend useful life, and avoid more expensive
repairs, making the consequences of deferral important to communicate.
14. A homeowner claims that a board decision is unfair but provides no evidence that the
decision violates the governing documents. What should the manager do?
PRACTICE QUESTIONS AND ANSWERS PLUS DETAILED
RATIONALES | COMPLETE STUDYGUIDE| GUARANTEED PASS |
DOWNLOAD INSTANT PDF 2027-2028
1. A community association manager receives a homeowner complaint alleging that the
board has failed to enforce a published parking restriction against one particular owner.
The manager reviews the governing documents and confirms that the restriction applies
equally to all owners. What is the most appropriate initial management response?
A. Immediately suspend the owner's parking privileges
B. Recommend that the board consistently apply the documented enforcement process
C. Tell the complaining owner that enforcement decisions are solely personal matters
D. Create a new parking rule specifically for the cited owner
Answer: B
Consistent enforcement of governing documents is essential to fair association administration.
The manager should follow the established enforcement procedure rather than creating a rule
or taking unilateral punitive action.
2. Which document generally establishes the basic legal structure, powers, and purposes of
a community association?
A. Articles of incorporation
B. Architectural guidelines
C. Annual operating budget
D. Violation notice
Answer: A
The articles of incorporation establish the corporation's legal existence and fundamental
organizational structure.
3. During budget preparation, an association's projected expenses exceed expected
operating revenue. Which action provides the most appropriate first step?
A. Delay all vendor payments
B. Ignore the difference until year-end
C. Review the assumptions, expenses, and available revenue sources
D. Transfer reserve funds into the operating account without analysis
Answer: C
,A budget shortfall should first be analyzed by reviewing revenues, expenditures, contractual
obligations, and assumptions so the board can make an informed decision.
4. A manager discovers that an association vendor has repeatedly failed to meet the service
levels required by the contract. What should the manager do first?
A. Cancel the contract immediately without review
B. Document the performance problems and review the contract's remedies
C. Hire another vendor without board authorization
D. Stop paying all association invoices
Answer: B
Documentation and contract review establish the facts and identify available remedies before
further action is taken.
5. A board member asks the manager to provide a copy of an association record that
contains another owner's confidential personal information. What is the manager's best
response?
A. Release the entire record because all owners have unrestricted access
B. Post the record publicly
C. Provide the information only if the requesting director personally knows the owner
D. Determine whether disclosure is permitted and protect information that must remain
confidential
Answer: D
Association records must be handled according to applicable law, governing documents, and
privacy requirements. Confidential information should not be disclosed simply because a
director requests it.
6. An association's governing documents contain a covenant restricting exterior alterations.
A homeowner wants to install a large structure in the front yard. What should the manager
recommend?
A. Apply the established architectural review process
B. Approve it because the homeowner owns the property
C. Reject every exterior change automatically
D. Ask neighboring owners to vote individually
Answer: A
The governing documents and established architectural-review procedures should guide the
decision rather than personal preference or informal voting.
,7. What is the primary purpose of an association reserve fund?
A. To pay routine monthly administrative expenses
B. To finance anticipated major repairs and replacements
C. To provide bonuses to board members
D. To eliminate the need for annual budgeting
Answer: B
Reserve funds are intended to provide for significant future repair, replacement, and capital
expenditures identified through reserve planning.
8. A homeowner becomes angry during a meeting and begins interrupting the manager.
Which communication approach is most effective?
A. Respond with equal hostility
B. End the meeting immediately
C. Remain calm, acknowledge the concern, and redirect the discussion to the issue
D. Publicly criticize the homeowner's behavior
Answer: C
Professional communication requires the manager to remain composed while recognizing the
concern and maintaining a productive discussion.
9. A board is considering a contract with a company owned by the board president's
relative. What should the manager do?
A. Ignore the relationship because the contract price is reasonable
B. Encourage disclosure and follow the association's conflict-of-interest procedures
C. Sign the contract personally
D. Prevent the board from considering any vendors
Answer: B
Potential conflicts should be disclosed and handled under the association's governing
documents and applicable ethical and legal requirements.
10. Which financial statement is primarily used to show an association's assets, liabilities,
and equity at a specific date?
A. Balance sheet
B. Income statement
C. General ledger
D. Cash receipts journal
, Answer: A
The balance sheet presents the association's financial position at a particular point in time.
11. An association's monthly financial report shows substantially higher utility expenses
than budgeted. What should the manager do?
A. Change the budget immediately without investigation
B. Delete the unfavorable variance
C. Investigate the cause and report the variance to the board
D. Stop utility service temporarily
Answer: C
Variance analysis identifies why actual results differ from the budget and gives the board
information needed for corrective action.
12. A manager receives an invoice for work that appears inconsistent with the approved
contract. What is the most appropriate action?
A. Pay it immediately
B. Verify the work and invoice against the contract and authorization
C. Destroy the invoice
D. Charge the invoice to reserves automatically
Answer: B
Invoices should be reviewed for accuracy, authorization, and compliance with contractual
terms before payment.
13. A board wants to reduce expenses by postponing routine preventive maintenance on
common-area equipment. What is the manager's strongest recommendation?
A. Eliminate all inspections
B. Explain the potential long-term costs and risks of deferred maintenance
C. Replace every piece of equipment immediately
D. Transfer the maintenance responsibility to individual owners
Answer: B
Preventive maintenance can reduce failures, extend useful life, and avoid more expensive
repairs, making the consequences of deferral important to communicate.
14. A homeowner claims that a board decision is unfair but provides no evidence that the
decision violates the governing documents. What should the manager do?
