MA 300 EXAM 2 STUDY OUTLINE UPDATED ACTUAL
QUESTIONS AND CORRECT ANSWERS
Question:
What is a template?
Answer:
a pre-designed document that maintains a standard layout, look and feel
throughout the document
Question:
What is a letterhead?
Answer:
a printed heading on stationery stating a person's or organization's name and
address
Question:
What does the heading include?
Answer:
-name, address and telephone number of prescriber
-Name,address, age, and telephone number of patient
-date of prescription
Question:
if using office letterhead, does the office still need to
type in the return address?
Answer:
no, if the letter is printed
Question:
How would a male patient be greeted in a letter from the
office?
Answer:
Mr or Sir
Question:
How would a female patient be greeted in a letter from
the office?
Answer:
Madam or Ms
Question:
How would a patient who is doctor be greeted in a letter
form in the office?
Answer:
Dr.
, Question:
What is full block style?
Answer:
The dateline, address, salutation, body of letter, complimentary close, typed
signature, and the initials of the typist are flush with the left margin.
Question:
what is a modified block style?
Answer:
date line, complimentary closing, and signature lines begin in the center of the
letter or are sometimes right justified (aligned with the right margin)
Question:
what is a semiblock style?
Answer:
The date line, complimentary closing, and signature lines begin in the center of
the letter or are sometimes right justified.
Question:
Simplfied Ietter style
Answer:
a subject line typed all in capital letters is placed three lines below the inside
address, and the complimentary closing and signature lines are replaced by an
all-capital-letter signature five lines below the letter's body
Question:
if a practice uses electronic health record (EHR), in what
ways can laboratory test results be tracked?
Answer:
If the practice uses an electronic health record (EHR), test results can be tracked
in the system to ensure that results have been received from the laboratory or
testing facility. It is also possible to track that the patient has been notified and
follow-up testing has been performed.
Question:
which type of correspondence is acceptable for the
medical assistant to sign or respond to?
Answer:
the medical assistant usually screens correspondence. He or she may respond
personally to correspondence related to supply orders, billing questions,
insurance-related questions, and requests for information about the practice.
Question:
what are standards for address formatting on a business
envelope?
Answer:
QUESTIONS AND CORRECT ANSWERS
Question:
What is a template?
Answer:
a pre-designed document that maintains a standard layout, look and feel
throughout the document
Question:
What is a letterhead?
Answer:
a printed heading on stationery stating a person's or organization's name and
address
Question:
What does the heading include?
Answer:
-name, address and telephone number of prescriber
-Name,address, age, and telephone number of patient
-date of prescription
Question:
if using office letterhead, does the office still need to
type in the return address?
Answer:
no, if the letter is printed
Question:
How would a male patient be greeted in a letter from the
office?
Answer:
Mr or Sir
Question:
How would a female patient be greeted in a letter from
the office?
Answer:
Madam or Ms
Question:
How would a patient who is doctor be greeted in a letter
form in the office?
Answer:
Dr.
, Question:
What is full block style?
Answer:
The dateline, address, salutation, body of letter, complimentary close, typed
signature, and the initials of the typist are flush with the left margin.
Question:
what is a modified block style?
Answer:
date line, complimentary closing, and signature lines begin in the center of the
letter or are sometimes right justified (aligned with the right margin)
Question:
what is a semiblock style?
Answer:
The date line, complimentary closing, and signature lines begin in the center of
the letter or are sometimes right justified.
Question:
Simplfied Ietter style
Answer:
a subject line typed all in capital letters is placed three lines below the inside
address, and the complimentary closing and signature lines are replaced by an
all-capital-letter signature five lines below the letter's body
Question:
if a practice uses electronic health record (EHR), in what
ways can laboratory test results be tracked?
Answer:
If the practice uses an electronic health record (EHR), test results can be tracked
in the system to ensure that results have been received from the laboratory or
testing facility. It is also possible to track that the patient has been notified and
follow-up testing has been performed.
Question:
which type of correspondence is acceptable for the
medical assistant to sign or respond to?
Answer:
the medical assistant usually screens correspondence. He or she may respond
personally to correspondence related to supply orders, billing questions,
insurance-related questions, and requests for information about the practice.
Question:
what are standards for address formatting on a business
envelope?
Answer:
