MANAGEMENT EXAM 1 TEST UPDATED ACTUAL
QUESTIONS AND CORRECT ANSWERS
Question:
The macroenvironment, also known as the _________
environment includes six forces.
Answer:
C. General
(economic, technological, sociocultural, demographic, political-legal, and
international)
Question:
Organizational weaknesses in a SWOT analysis are
Answer:
D. drawbacks that hinder an organization in executing strategies
Organization weaknesses are the drawbacks that hinder an organization in
executing strategies in pursuit of its vision
Question:
Collette manages a coffee shop that is well-known for its
signature purple espresso. This morning, she was
informed that the purple espresso beans are
backordered for at least three weeks. Collette responds
by calling others in her network to fix this supply issue
and providing another feature product for her customers.
Collette is playing the ________ role.
Answer:
C. disturbance handler
Unforeseen problems, from product defects to international currency crises,
require a manager to be a disturbance handler, fixing the problems.
Question:
Constanza, who owns and operates a daycare, is meeting
with all of her employees to set goals. One employee,
Carlos, sets a goal of teaching 90% of the 4-year old
students in his class to tie their shoes. Is this a SMART
goal?
Answer:
A. No, SMART goals should specify a target date.
A smart goal is one that is specific, measurable, attainable, and results-oriented,
and has target dates. Carlos did not set a target date by which the students would
learn the new skill.
Question:
As chief people officer (CPO) at a major beverage
manufacturer, Clarence regularly contributes to
, discussions about the direction of the firm and how his
division can influence the employees to work toward
organizational goals. Clarence is probably a(n)
Answer:
B. top manager
An organization's top managers tend to have titles such as CEO, COO, President,
and Senior Vice President. Top managers make long-term decisions about the
overall direction of the organization.
Question:
Managers can use the VRIO framework to
Answer:
B. analyze a firm's competitive potential.
VRIO is a way to analyze a firm's competitive potential by asking four questions
about value, rarity, imitability, and organization.
Question:
If publishing at a newspaper company is arranged so that
editors, editorial assistants, and reporters coordinate to
determine which stories should be published, this
community arrangement would align with ideas brought
forth by
Answer:
B. Mary Parker Follett.
One of Mary Parker Follet's important contributions to management theory was
that organizations should be operated as "communities", with managers and
subordinates working together in harmony.
Question:
Jake is a proponent of open systems. He takes issue with
the classical viewpoint because he believes it promotes
an exhausting amount of outside feedback, much of
which is not credible. Based on management theory, Jake
has identified a valid problem with the classical viewpoint.
Answer:
FALSE
The classical management viewpoint often considered an organization a closed
system. Jake would have identified a valid problem with this viewpoint if he
believed it promoted a closed system, which it does not solicit outside feedback.
Question:
During the COVID-19 crisis, almost every business had to
shift its strategy. Easy Bins, an upstart grocery delivery
service, went from a neat idea to an essential service
almost overnight. Responding to their rapid growth
required Easy Bins' managers to formulate strategy
quickly. Before launching into new markets, they engaged
QUESTIONS AND CORRECT ANSWERS
Question:
The macroenvironment, also known as the _________
environment includes six forces.
Answer:
C. General
(economic, technological, sociocultural, demographic, political-legal, and
international)
Question:
Organizational weaknesses in a SWOT analysis are
Answer:
D. drawbacks that hinder an organization in executing strategies
Organization weaknesses are the drawbacks that hinder an organization in
executing strategies in pursuit of its vision
Question:
Collette manages a coffee shop that is well-known for its
signature purple espresso. This morning, she was
informed that the purple espresso beans are
backordered for at least three weeks. Collette responds
by calling others in her network to fix this supply issue
and providing another feature product for her customers.
Collette is playing the ________ role.
Answer:
C. disturbance handler
Unforeseen problems, from product defects to international currency crises,
require a manager to be a disturbance handler, fixing the problems.
Question:
Constanza, who owns and operates a daycare, is meeting
with all of her employees to set goals. One employee,
Carlos, sets a goal of teaching 90% of the 4-year old
students in his class to tie their shoes. Is this a SMART
goal?
Answer:
A. No, SMART goals should specify a target date.
A smart goal is one that is specific, measurable, attainable, and results-oriented,
and has target dates. Carlos did not set a target date by which the students would
learn the new skill.
Question:
As chief people officer (CPO) at a major beverage
manufacturer, Clarence regularly contributes to
, discussions about the direction of the firm and how his
division can influence the employees to work toward
organizational goals. Clarence is probably a(n)
Answer:
B. top manager
An organization's top managers tend to have titles such as CEO, COO, President,
and Senior Vice President. Top managers make long-term decisions about the
overall direction of the organization.
Question:
Managers can use the VRIO framework to
Answer:
B. analyze a firm's competitive potential.
VRIO is a way to analyze a firm's competitive potential by asking four questions
about value, rarity, imitability, and organization.
Question:
If publishing at a newspaper company is arranged so that
editors, editorial assistants, and reporters coordinate to
determine which stories should be published, this
community arrangement would align with ideas brought
forth by
Answer:
B. Mary Parker Follett.
One of Mary Parker Follet's important contributions to management theory was
that organizations should be operated as "communities", with managers and
subordinates working together in harmony.
Question:
Jake is a proponent of open systems. He takes issue with
the classical viewpoint because he believes it promotes
an exhausting amount of outside feedback, much of
which is not credible. Based on management theory, Jake
has identified a valid problem with the classical viewpoint.
Answer:
FALSE
The classical management viewpoint often considered an organization a closed
system. Jake would have identified a valid problem with this viewpoint if he
believed it promoted a closed system, which it does not solicit outside feedback.
Question:
During the COVID-19 crisis, almost every business had to
shift its strategy. Easy Bins, an upstart grocery delivery
service, went from a neat idea to an essential service
almost overnight. Responding to their rapid growth
required Easy Bins' managers to formulate strategy
quickly. Before launching into new markets, they engaged
