NURS 317 midterm Exam questions and Answers
Public zone
12-25ft
Social zone
4-12ft
Personal zone
18in-4ft
Intimate zone
0-18in
Nonverbal communication
If body language doesn't match with the spoken word, the patient may not trust you
Negative communication
- Bullying is called horizontal violence, lateral violence, and professional incivility
- Bullying can cause patient safety issues related to lack of teamwork and lack of communication
Therapeutic communication
- Warmth and friendliness
- Openness and respect
- Empathy
- Honest, Authenticity, and trust
,- Caring
- Competence
Effective communication with teams
1. Aims clearly & articulated
2. Members trust & like all
3. Increased cooperation
4. Honest, direct communication
5. Problem identified, decision made by the group
6. Increased responsibility for outcomes
7. Participation and Leadership shared among members
8. Power is recognized but need and interest of others are considered
Ineffective communication with teams
1. Aims not that important
2. Members feel alienated
3. Members work on their own
4. Minimum or one-way communication
5. Problems builds without resolution
6. Decreased responsibility for outcome
7. Leadership delegated and based on authority
8. Power used and abused to fix the immediate problem
ADPIE
, Assessment
Diagnosis
Planning
Intervention
Evaluation
Assessment
Assess your patient, review their chart
Diagnosis
Determine priority problems and risks
Planning
Identify goals to help your patient reach outcomes
Intervention
Action interventions, assessment interventions, education interventions (Do, Monitor, Teach)
Evaluation
Patient response to you interventions, did your plan work?
SMART goals
Specific
Measurable
Attainable/Actionable
Public zone
12-25ft
Social zone
4-12ft
Personal zone
18in-4ft
Intimate zone
0-18in
Nonverbal communication
If body language doesn't match with the spoken word, the patient may not trust you
Negative communication
- Bullying is called horizontal violence, lateral violence, and professional incivility
- Bullying can cause patient safety issues related to lack of teamwork and lack of communication
Therapeutic communication
- Warmth and friendliness
- Openness and respect
- Empathy
- Honest, Authenticity, and trust
,- Caring
- Competence
Effective communication with teams
1. Aims clearly & articulated
2. Members trust & like all
3. Increased cooperation
4. Honest, direct communication
5. Problem identified, decision made by the group
6. Increased responsibility for outcomes
7. Participation and Leadership shared among members
8. Power is recognized but need and interest of others are considered
Ineffective communication with teams
1. Aims not that important
2. Members feel alienated
3. Members work on their own
4. Minimum or one-way communication
5. Problems builds without resolution
6. Decreased responsibility for outcome
7. Leadership delegated and based on authority
8. Power used and abused to fix the immediate problem
ADPIE
, Assessment
Diagnosis
Planning
Intervention
Evaluation
Assessment
Assess your patient, review their chart
Diagnosis
Determine priority problems and risks
Planning
Identify goals to help your patient reach outcomes
Intervention
Action interventions, assessment interventions, education interventions (Do, Monitor, Teach)
Evaluation
Patient response to you interventions, did your plan work?
SMART goals
Specific
Measurable
Attainable/Actionable
