WGU C724 - INFORMATION SYSTEMS MANAGEMENT |
QUESTIONS AND ANSWERS | 2026 UPDATE | WITH
COMPLETE SOLUTIONS
• Information . CORRECT ANSWER: Data that has been organized in a meaningful
manner.
• Information system . CORRECT ANSWER: An integrated network of components
working together to convert data into useful information; includes an input, a process,
and an output; comprised of people, processes, machines, and information technology.
• Knowledge . CORRECT ANSWER: The practical application of information.
• Data, Information, and Knowledge example . CORRECT ANSWER: Data: The
number of people below the poverty line in the region is 50,000.
Information: The number of people below the poverty line increases between 2010 and
2018.
Knowledge: The number of people below the poverty line has increased due to
stagnating wages and cuts to social programs.
• Decision support system . CORRECT ANSWER: This system uses models and
statistical analysis to help decision makers solve problems
• Management information system (MIS) . CORRECT ANSWER: Provides timely and
accurate information that enables managers to manage their departments more
efficiently; analyzes performance.
• Transaction processing system . CORRECT ANSWER: information system used for
processing patient admissions, employee time cards, and purchase orders
• Information management . CORRECT ANSWER: The management of organizational
processes and systems; helps the organization reduce costs and adds value to
products; helps the organization make better managerial decisions; stores and
processes data.
• Information technology . CORRECT ANSWER: The use of computer and
telecommunications systems for storing, retrieving, and sending information; comprised
of hardware, software, data, and networks.
• information technology management . CORRECT ANSWER: the management of
hardware, software, data, networks, and people that facilitate access to information and
allow the organization to achieve business objectives.
,• Strategic information system . CORRECT ANSWER: provide tools used by an
organization to accomplish specific tasks to gain competitive advantage.
• Social Networking and interpersonal skills. . CORRECT ANSWER: Enhances
interpersonal and relationship-forming skills.
• Porters 5 competitive forces . CORRECT ANSWER: Intensity competitive rivalry
bargaining power of customers
bargaining power of suppliers
threat of new entrants
threat of substitutes
• Network economics (network-based strategy) . CORRECT ANSWER: the cost of
adding another business participant to a business venture is small, the potential gain is
great.
• Business ecosystems . CORRECT ANSWER: Network of businesses involved in
delivering a product through mutual cooperation.
• Product differentiation (business strategy) . CORRECT ANSWER: offering a higher
quality product to differentiate from others in the market
• growth (business strategy) . CORRECT ANSWER: adding new products or new
enhancements to existing products
• Enterprise Resource Planning (ERP) . CORRECT ANSWER: Involves utilizing
computer technology to link various aspects of a business; a very complex resource
planning system that spans the entire business; companies often have difficulty
implementing the system.
• Customer Relationship Management (CRM) . CORRECT ANSWER: Allows for
personalized communication to customers.
• Knowledge Management (KM) . CORRECT ANSWER: These systems provide tools
to help manage organizational knowledge and create value to meet business
requirements and strategic goals.
• chief executive officer (CEO) . CORRECT ANSWER: also called president or
managing director, is responsible for the success or failure of the company, creating the
company culture, selecting the senior management team, setting strategy and vision,
and selecting projects to fund.
• chief operations officer (COO) . CORRECT ANSWER: is the director of operations,
responsible for the oversight of internal operations on a day-to-day basis and for
monitoring production quotas
, • chief financial officer (CFO) . CORRECT ANSWER: manages the company's cash
flow and evaluates and communicates financial risks.
• chief information officer (CIO) . CORRECT ANSWER: a business leader who
analyzes internal business processes such as payroll and billing, reshapes the physical
infrastructure and network purchases to meet business goals, and leads the workforce
to implement critical IT internal projects; responsible for information systems strategic
thinking and planning.
• chief technology officer (CTO) . CORRECT ANSWER: has ultimate responsibility for
all technology implementation, maintaining technology compliance regulations, and
identifying technology risks for the company.
• chief security officer (CSO) . CORRECT ANSWER: is the highest level executive
concerned with the overall security functions and policies of a business.
• Systems Analyst . CORRECT ANSWER: A change agent who uses design and
analysis techniques to solve organizational problems using information technology; they
report about system development and keep others informed; should understand overall
business processes; focuses on analysis, design, and implementation
• Information Security Analyst . CORRECT ANSWER: Their goal is to ensure that data
and systems are secure to prevent breaches.
• Information Security . CORRECT ANSWER: The concept of protecting valuable
information assets.
• Project Manager . CORRECT ANSWER: They deliver quality systems on time,
manage the budget, and plan for the unexpected (they do not train new users).
• Gantt chart . CORRECT ANSWER: A visual view of tasks scheduled over time; used
for planning projects.
• Dashboard . CORRECT ANSWER: A system that is the culmination of information
from many data sources, allowing management to perform a thorough analysis.
• Cultural Particularism . CORRECT ANSWER: A societal norm that emotionally ties
people to local brands or habits.
• Network Engineer . CORRECT ANSWER: Responsible for the layout, installation, and
maintenance of all information technology network components.
• Success of strategic information systems projects . CORRECT ANSWER: A majority
fail to meet schedule or budget
QUESTIONS AND ANSWERS | 2026 UPDATE | WITH
COMPLETE SOLUTIONS
• Information . CORRECT ANSWER: Data that has been organized in a meaningful
manner.
• Information system . CORRECT ANSWER: An integrated network of components
working together to convert data into useful information; includes an input, a process,
and an output; comprised of people, processes, machines, and information technology.
• Knowledge . CORRECT ANSWER: The practical application of information.
• Data, Information, and Knowledge example . CORRECT ANSWER: Data: The
number of people below the poverty line in the region is 50,000.
Information: The number of people below the poverty line increases between 2010 and
2018.
Knowledge: The number of people below the poverty line has increased due to
stagnating wages and cuts to social programs.
• Decision support system . CORRECT ANSWER: This system uses models and
statistical analysis to help decision makers solve problems
• Management information system (MIS) . CORRECT ANSWER: Provides timely and
accurate information that enables managers to manage their departments more
efficiently; analyzes performance.
• Transaction processing system . CORRECT ANSWER: information system used for
processing patient admissions, employee time cards, and purchase orders
• Information management . CORRECT ANSWER: The management of organizational
processes and systems; helps the organization reduce costs and adds value to
products; helps the organization make better managerial decisions; stores and
processes data.
• Information technology . CORRECT ANSWER: The use of computer and
telecommunications systems for storing, retrieving, and sending information; comprised
of hardware, software, data, and networks.
• information technology management . CORRECT ANSWER: the management of
hardware, software, data, networks, and people that facilitate access to information and
allow the organization to achieve business objectives.
,• Strategic information system . CORRECT ANSWER: provide tools used by an
organization to accomplish specific tasks to gain competitive advantage.
• Social Networking and interpersonal skills. . CORRECT ANSWER: Enhances
interpersonal and relationship-forming skills.
• Porters 5 competitive forces . CORRECT ANSWER: Intensity competitive rivalry
bargaining power of customers
bargaining power of suppliers
threat of new entrants
threat of substitutes
• Network economics (network-based strategy) . CORRECT ANSWER: the cost of
adding another business participant to a business venture is small, the potential gain is
great.
• Business ecosystems . CORRECT ANSWER: Network of businesses involved in
delivering a product through mutual cooperation.
• Product differentiation (business strategy) . CORRECT ANSWER: offering a higher
quality product to differentiate from others in the market
• growth (business strategy) . CORRECT ANSWER: adding new products or new
enhancements to existing products
• Enterprise Resource Planning (ERP) . CORRECT ANSWER: Involves utilizing
computer technology to link various aspects of a business; a very complex resource
planning system that spans the entire business; companies often have difficulty
implementing the system.
• Customer Relationship Management (CRM) . CORRECT ANSWER: Allows for
personalized communication to customers.
• Knowledge Management (KM) . CORRECT ANSWER: These systems provide tools
to help manage organizational knowledge and create value to meet business
requirements and strategic goals.
• chief executive officer (CEO) . CORRECT ANSWER: also called president or
managing director, is responsible for the success or failure of the company, creating the
company culture, selecting the senior management team, setting strategy and vision,
and selecting projects to fund.
• chief operations officer (COO) . CORRECT ANSWER: is the director of operations,
responsible for the oversight of internal operations on a day-to-day basis and for
monitoring production quotas
, • chief financial officer (CFO) . CORRECT ANSWER: manages the company's cash
flow and evaluates and communicates financial risks.
• chief information officer (CIO) . CORRECT ANSWER: a business leader who
analyzes internal business processes such as payroll and billing, reshapes the physical
infrastructure and network purchases to meet business goals, and leads the workforce
to implement critical IT internal projects; responsible for information systems strategic
thinking and planning.
• chief technology officer (CTO) . CORRECT ANSWER: has ultimate responsibility for
all technology implementation, maintaining technology compliance regulations, and
identifying technology risks for the company.
• chief security officer (CSO) . CORRECT ANSWER: is the highest level executive
concerned with the overall security functions and policies of a business.
• Systems Analyst . CORRECT ANSWER: A change agent who uses design and
analysis techniques to solve organizational problems using information technology; they
report about system development and keep others informed; should understand overall
business processes; focuses on analysis, design, and implementation
• Information Security Analyst . CORRECT ANSWER: Their goal is to ensure that data
and systems are secure to prevent breaches.
• Information Security . CORRECT ANSWER: The concept of protecting valuable
information assets.
• Project Manager . CORRECT ANSWER: They deliver quality systems on time,
manage the budget, and plan for the unexpected (they do not train new users).
• Gantt chart . CORRECT ANSWER: A visual view of tasks scheduled over time; used
for planning projects.
• Dashboard . CORRECT ANSWER: A system that is the culmination of information
from many data sources, allowing management to perform a thorough analysis.
• Cultural Particularism . CORRECT ANSWER: A societal norm that emotionally ties
people to local brands or habits.
• Network Engineer . CORRECT ANSWER: Responsible for the layout, installation, and
maintenance of all information technology network components.
• Success of strategic information systems projects . CORRECT ANSWER: A majority
fail to meet schedule or budget
