Pharmacy Technician Certification Questions
and Answers with Rationale | New Update 2026-
2027 | Graded A+
What are typical responsibilities of a Pharm Tech? - ANSWERS -answer phone
and answer questions
-receive written prescriptions or refill requests
-gather info to prepare prescriptions
-record info for prescriptions need for dispense
-store written prescription forms after dispensed
-enter data into computer
-notify pharmacist of patient or prescriber questions
-help prepare prescriptions by counting or pouring meds, labeling and pricing
-keep pharmacy department supplies stocked
-place complete prescriptions in pick up area
-order meds and stock shelves with medication
-prepare insurance claims and verify payments
-help patients find over the counter (OTC) meds
-complete purchased on cash registers and record them in logs
-housekeeping duties
What does OTC stand for? - ANSWERS over-the-counter
,What duties cannot be assigned to Pharm Tech? - ANSWERS -CANNOT receive
oral prescriptions from prescribes
-CANNOT consult with prescribes about patient prescriptions
-CANNOT provide confidential patient info to other health professionals or
insurance companies
-CANNOT check medications before dispensing them to patients
-CANNOT consult with patients about prescribed medication use and other health
issues
-CANNOT recommend OTC medication
What is an Intake Area? - ANSWERS -area designated where patients can leave
prescriptions
-once prescriptions are left they must be scanned in at a timely matter (prevents
patient call-backs and delays)
NOTE: Pharm Tech maybe the first person patient communicates with so we make
the first impression. To make a positive one keep area clean, uncluttered
What is a Processing Area? - ANSWERS -area where data is entered
NOTE: Accurate data entry allows for easy decision making regarding patients
health. Should be free of distraction. Houses counting equipment, distilled water,
compounding or repackaging equipment, scales, calculators, containers, and
labels.
What is a Processed Prescription Area? - ANSWERS -area where complete
prescriptions are stored until patient pick up
, NOTE: Maintain patient confidentiality
What is the Out Window? - ANSWERS -area designated for patients to pick up
their complete prescriptions
NOTE: cash register is used to process payments and a private area for conaulation
What precautions should be implemented for pharmacy security? - ANSWERS
-doors should be closed and unauthorized personnel should not have acess
What do inventory responsibilities include? - ANSWERS -medication
-prescription containers
What are you suppose to have when receiving a prescription? - ANSWERS -
name, address, quantity of the ordered
-shipments must be inspected for damage and all observations must be noted
-any special care (temp.) =priority
-shipments should be inspected to ensure that they exactly match purchase order
(name, brand, quantity, dosage, strength)
-invoice should be signed and dated by person who received shipment
-expiration dates should be checked to make sure they are compliant with
pharmacy standards
and Answers with Rationale | New Update 2026-
2027 | Graded A+
What are typical responsibilities of a Pharm Tech? - ANSWERS -answer phone
and answer questions
-receive written prescriptions or refill requests
-gather info to prepare prescriptions
-record info for prescriptions need for dispense
-store written prescription forms after dispensed
-enter data into computer
-notify pharmacist of patient or prescriber questions
-help prepare prescriptions by counting or pouring meds, labeling and pricing
-keep pharmacy department supplies stocked
-place complete prescriptions in pick up area
-order meds and stock shelves with medication
-prepare insurance claims and verify payments
-help patients find over the counter (OTC) meds
-complete purchased on cash registers and record them in logs
-housekeeping duties
What does OTC stand for? - ANSWERS over-the-counter
,What duties cannot be assigned to Pharm Tech? - ANSWERS -CANNOT receive
oral prescriptions from prescribes
-CANNOT consult with prescribes about patient prescriptions
-CANNOT provide confidential patient info to other health professionals or
insurance companies
-CANNOT check medications before dispensing them to patients
-CANNOT consult with patients about prescribed medication use and other health
issues
-CANNOT recommend OTC medication
What is an Intake Area? - ANSWERS -area designated where patients can leave
prescriptions
-once prescriptions are left they must be scanned in at a timely matter (prevents
patient call-backs and delays)
NOTE: Pharm Tech maybe the first person patient communicates with so we make
the first impression. To make a positive one keep area clean, uncluttered
What is a Processing Area? - ANSWERS -area where data is entered
NOTE: Accurate data entry allows for easy decision making regarding patients
health. Should be free of distraction. Houses counting equipment, distilled water,
compounding or repackaging equipment, scales, calculators, containers, and
labels.
What is a Processed Prescription Area? - ANSWERS -area where complete
prescriptions are stored until patient pick up
, NOTE: Maintain patient confidentiality
What is the Out Window? - ANSWERS -area designated for patients to pick up
their complete prescriptions
NOTE: cash register is used to process payments and a private area for conaulation
What precautions should be implemented for pharmacy security? - ANSWERS
-doors should be closed and unauthorized personnel should not have acess
What do inventory responsibilities include? - ANSWERS -medication
-prescription containers
What are you suppose to have when receiving a prescription? - ANSWERS -
name, address, quantity of the ordered
-shipments must be inspected for damage and all observations must be noted
-any special care (temp.) =priority
-shipments should be inspected to ensure that they exactly match purchase order
(name, brand, quantity, dosage, strength)
-invoice should be signed and dated by person who received shipment
-expiration dates should be checked to make sure they are compliant with
pharmacy standards
