QUESTIONS & ANSWERS (YEAR MODULE -
2026)
1. What is a primary purpose of human resource management?
A. Eliminating all workplace conflict
B. Managing people to support organizational goals
C. Replacing all managers with technology
D. Reducing employee communication
Answer: B
Rationale: HRM focuses on effectively managing employees and aligning people practices with
organizational objectives.
2. Which activity is part of human resource planning?
A. Forecasting future staffing requirements
B. Designing company products
C. Preparing customer invoices
D. Managing supplier deliveries
Answer: A
Rationale: Human resource planning involves forecasting workforce needs and developing
strategies to meet them.
3. Recruitment primarily involves:
A. Selecting the final candidate
B. Attracting qualified applicants
C. Conducting employee appraisals
D. Processing resignations
Answer: B
Rationale: Recruitment is the process of identifying and attracting suitable candidates for
available positions.
,4. Selection refers to:
A. Advertising job vacancies
B. Choosing the most suitable applicant
C. Forecasting labour demand
D. Providing employee benefits
Answer: B
Rationale: Selection involves evaluating applicants and choosing the candidate who best meets
job requirements.
5. A job description normally outlines:
A. The duties and responsibilities of a job
B. The personality of the manager
C. The organization's profits
D. Employees' personal goals
Answer: A
Rationale: A job description explains the major duties, responsibilities, and working conditions
associated with a position.
6. A job specification identifies:
A. The organization's competitors
B. Required employee qualifications and characteristics
C. Customer preferences
D. Product pricing
Answer: B
Rationale: A job specification describes the knowledge, skills, abilities, education, and other
characteristics needed for effective job performance.
7. Which is an example of internal recruitment?
A. Advertising on a public website
B. Promoting an existing employee
C. Hiring through an employment agency
D. Recruiting from a university
Answer: B
Rationale: Internal recruitment fills vacancies using existing employees within the organization.
,8. One advantage of internal recruitment is:
A. It always produces more applicants
B. Employees are already familiar with the organization
C. It eliminates training needs completely
D. It guarantees perfect performance
Answer: B
Rationale: Existing employees generally understand organizational procedures, culture, and
expectations.
9. An employment interview is mainly used to:
A. Eliminate the need for reference checks
B. Gather information about an applicant
C. Replace job analysis
D. Determine organizational profits
Answer: B
Rationale: Interviews help employers assess candidates' qualifications, experience, and
suitability.
10. A structured interview is characterized by:
A. Different questions for every candidate
B. Standardized questions and evaluation criteria
C. No preparation by the interviewer
D. Informal discussion only
Answer: B
Rationale: Structured interviews improve consistency by asking candidates similar
predetermined questions.
11. Employee orientation is designed to:
A. Introduce new employees to the organization
B. Replace all employee training
C. Evaluate employee performance
D. Negotiate salaries
, Answer: A
Rationale: Orientation helps new employees understand their workplace, roles, policies, and
organizational culture.
12. Training primarily focuses on:
A. Improving current job-related skills
B. Terminating employees
C. Reducing communication
D. Replacing management
Answer: A
Rationale: Training develops the knowledge and skills employees need to perform their current
jobs effectively.
13. Development differs from training because development generally focuses on:
A. Future capabilities and growth
B. Only technical tasks
C. Reducing employee benefits
D. Recruitment advertising
Answer: A
Rationale: Development prepares employees for future responsibilities and broader career
growth.
14. A training needs assessment helps determine:
A. Which customers to target
B. What skills or knowledge employees need
C. How much inventory to purchase
D. Which suppliers to select
Answer: B
Rationale: Training needs assessment identifies gaps between current and required employee
capabilities.
15. Performance appraisal is used to:
A. Assess employee performance
B. Eliminate employee communication