INEN 406 EXAM 3 QUESTIONS WITH CORRECT ANSWERS LATEST UPDATE 2026

INEN 406 EXAM 3 QUESTIONS WITH CORRECT ANSWERS LATEST UPDATE 2026 Not only can contracted project work be cheaper, it can also be done __________. - Answers Faster Outsourcing project work requires - Answers strong management and leadership The term __________ has traditionally been applied to the transferring of business functions or processes to other, often foreign, companies. - Answers Outsourcing Which of the following is not a disadvantage of outsourcing project work? A. Collaboration and accommodation. B. Loss of control C. Conflict D. Security issues E. Political hot potato - Answers A. Collaboration and accommodation. What is the fundamental difference between a fixed-price and a cost-plus contract? - Answers On fixed-price contracts the cost is set in advance while for cost-plus contracts it is established after the project is completed. The team-building sessions often conclude with the creation of a partnering _________ signed by all of the participants. - Answers Charter Which of the following is NOT an advantage of establishing a long-term partnership? A. More efficient utilization of resources B. Reduced administration costs C. Improved innovation D. Risk is eventually transferred to the other party E. Improved performance - Answers D. Risk is eventually transferred to the other party When outsourcing project work, coordination __________ are intensified by physical separation with people working in different buildings, different cities, if not different countries. - Answers Breakdowns When using the partnering approach to manage contracted relationships, ________ is shared jointly among the partners, which encourages innovation and continuous improvement. - Answers risk Successful firms are very careful in selecting the work to be outsourced. If expectations and requirements are fuzzy or open to debate, working together can become very difficult. The following are ways to clarify requirements and procedures EXCEPT - Answers make sure communication is well structured and interactions are managed to avoid confusion. Which of the following is the BEST way to ensure that cohesion and cooperation are not undermined, and the parties involved will be satisfied when the project is complete? A. Long-term outsourcing relationships B. Good negotiation practices C. Well-established conflict management processes in place D. Frequent review and status updates E. Fair and incentive-laden contracts - Answers E. Fair and incentive-laden contracts Long-term partnerships will provide all the following EXCEPT: A. Improved communication B. more efficient utilization of resources C. reduced communication requirements. D. Lower administrative costs E. Improved innovation - Answers C. reduced communication requirements. In the traditional approach to managing contracted relationships, ________ are structured and guarded. - Answers Communications When considering principled negotiation, revealing why you are trying to achieve something instead of demanding what you want or need is an example of - Answers focusing on interests, not position. When considering principled negotiation, both buyers and sellers relying on the blue book to establish price parameters of a used car would be an example of - Answers Using objective criteria When considering principled negotiation, keeping focus on the issues even when people become upset, frustrated, and even angry is an example of - Answers separating people from the problem. Fisher and Ury champion the ________ negotiation approach to negotiation because it emphasizes win/win solutions while protecting yourself against those who would take advantage of your forthrightness. - Answers principled In order to be even moderately successful at managing relations, a project manager needs to be skilled at managing customer ___________ and ____________ . - Answers expectations; perceptions When interacting with the customer, it is important that the project manager - Answers speak the language of the customer. Customer satisfaction can be quantified by - Answers perceived performance divided by expected performance. A well-defined project that encounters no significant surprises would require little - Answers leadership People and organizations that are actively involved in the project, or whose interests may be positively or negatively affected by the project, are known as __________. - Answers stakeholders ________ champion the project and use their influence to gain approval of the project. - Answers Project Sponsors Which group of stakeholders defines the scope of the project and ultimately determines whether or not the project is successful? - Answers Customers Which of the following groups of stakeholders place constraints on project work such as requiring permits to be secured, that work is built to code, or that safety standards are met? A. Project Sponsors B. Government agencies C. Project managers D. Customers E. Top management - Answers B. Government agencies Project success or failure often is reliant upon the contributions of all the following groups of stakeholders EXCEPT A. Customers B. Suppliers C. Contractors D. Competitors E. Top management - Answers D. Competitors In terms of commonly traded organizational currencies, giving a task that could result in a promotion, acknowledging someone's effort and accomplishments, and providing opportunities for linking with others are examples of ______-related currencies. - Answers position In terms of commonly traded organizational currencies, being involved in a task that has a large significance and having a chance to do something important and do it well are examples of ______-related currencies - Answers Inspiration Which of the following is not one of the five commonly traded organizational currencies? A. Task-related currencies B. Position-related currencies C. Inspiration-related currencies D. Relationship-related currencies E. Innovation-related currencies - Answers E. Innovation-related currencies _________-related currencies derive from people's burning desire to make a difference and add meaning to their lives. - Answers Inspiration Mapping ____________ helps identify those on whom the project depends for success. - Answers dependencies One way to build a supportive social network at work is to use - Answers MBWA Using properly established and well-maintained professional relationships within a project, a project manager can be the __________ for information on the project. - Answers Focal Point Which of the following is NOT one of the aspects of leading by example? A. Priorities B. Ethics C. Urgency D. Cooperation E. Power - Answers E. Power When having to have a difficult conversation with upper managers, you can increase success by - Answers framing the issue in familiar language. Research consistently points out that project success is strongly affected by the degree to which a project has the support of top management. The following are ways a project manager can manage upward relationships EXCEPT A. Never ignore the chains of command B. Prove loyalty C. Pick the optimum time to appeal to top management D. Consistently follow through requests E. accept profound differences in perspective and become skilled at the art of persuading superiors - Answers A. Never ignore the chains of command To provide greater clarity to business ethics, many companies and professional groups - Answers Publish a code of conduct To provide greater clarity to business _________, many companies and professional groups publish a code of conduct. - Answers ethics Which of the following would be defined as the ability or skill to perceive, assess, and manage the emotions of one's self and others? A. Emotional Stability B. System thinking C. Emotional intelligence D. Personal Integrity E. Management sensitivity - Answers C. Emotional intelligence Which of the following would be defined as the ability to lead and manage yourself by establishing a sense for who you are, what you stand for and how you should behave? A. Proactive B. Emotional intelligence C. Empathetic D. Optimism E. Personal Integrity - Answers E. Personal Integrity Teams that are able to use identified individual talents to meet a projects' given needs is a common characteristic of - Answers Synergy A product innovation manager for a manufacturing company has recently noticed some disturbing behavior among team members. Recently the team has exhibited a high degree of conflict over who will control the group and how decisions will be made. Which stage of development is the team in? - Answers Storming During which stage of team development do members accept that they are part of a project group but resist the constraints that the project and the group put on their individuality? - Answers Storming During which stage of team development do close relationships develop and the group demonstrates cohesiveness? - Answers Norming High performing teams can A. Create breakthrough products B. Exceed customer expectations C. complete projects ahead of schedule and under budget. D. provide exceptional services. E. All of these alternatives are correct - Answers E. All of these alternatives are correct Research indicates that high-performance project teams are much more likely to develop under certain conditions. One of these conditions is that members report solely to __________. - Answers The project manager Which of the following conditions is not conducive to the creation of high-performance teams? A. There are 10 or fewer members per team. B. Members are assigned to serve on the project team. C. Members serve on the project from beginning to end. D. Members are part of an organization culture that fosters cooperation and trust. E. Members report solely to the project manager. - Answers B. Members are assigned to serve on the project team. Establishing a team identity is facilitated by A. Team members working in a common space B. Creation of a project team name C. effective use of meetings D. team rituals E. All of these are facilitators of establishing a team identity. - Answers E. All of these are facilitators of establishing a team identity. Which of the following is not a consideration that needs to be factored into the process of recruiting team members for a project? A. A sense of humor B. Problem-Solving C. Availability D. Technological Expertise E. Credibility - Answers A. A sense of humor There are two important factors that affect the recruitment of project members. Which of the following is one of those factors? A. The budget available B. The size of the project C. The management structure being used to complete the project D. The level of innovation and technical expertise needed E. Organizational Culture - Answers C. The management structure being used to complete the project ________ rewards typically should be used only when everyone on the team recognizes that a member is deserving of special recognition. - Answers Individual ________ decision making should be used when strong commitment to a decision is needed and there is a low probability of acceptance if the decision were to be made by one person. - Answers Group