OB IN-CLASS QUIZ #3 (CH. 9–12) | COMPREHENSIVE OB NURSING
STUDY GUIDE, PRACTICE QUESTIONS & ANSWERS 2026/2027
Hubert needs an instruction manual for his new product. He needs a small team of technical writers to
work together closely to rapidly write the manual. He needs them to communicate ideas quickly,
creatively, and affordably. Which of the following group techniques should Hubert consider?
a) brainstorming and electronic
b) electronic and interacting
c) interacting and brainstorming
d) nominal and electronic
e) nominal and interacting - ANS ✔✔Interacting and Brainstorming
Which of the following statements is true regarding brainstorming?
a) Brainstorming fails to develop group cohesiveness.
b) Research consistently shows that a group in a brainstorming session generates more ideas than an
individual working alone.
c) Brainstorming can overcome the pressures for conformity.
d) Brainstorming encourages criticizing an idea as early as possible.
e) Brainstorming overcomes the problem of "production blocking." - ANS ✔✔Brainstorming can
overcome the pressures for conformity.
Temporary groups with deadlines have their own unique sequencing of actions. The first of these actions
is ________.
a) performing
b) first meeting
c) forming
d) transitioning
e) norming - ANS ✔✔first meeting
Which of the following statements is true regarding informal groups?
,a) The six members of an airline flight crew are an informal group.
b) In informal groups, the behaviours team members should engage in are stipulated by and directed
toward organizational goals.
c) Command groups and task groups are examples of informal groups.
d) A group of people who come together to protest against a new law is an informal group.
e) Informal groups are defined by the organization's structure. - ANS ✔✔A group of people who come
together to protest against a new law is an informal group.
Which one of the following characteristics is not necessarily true about groups?
a) Groups have two or more members.
b) Groups are determined by the organization chart.
c) Group members are interdependent.
d) Groups have particular objectives.
e) Groups interact. - ANS ✔✔Groups are determined by the organization chart.
Since group results cannot be attributed to any single person, the relationship between an individual's
input and the group's output is clouded and this increases the possibility of ________.
a) negative offset
b) social loafing
c) emotional labour
d) emotional contagion
e) self-concordance - ANS ✔✔social loafing
Sandy, Gale, and Marylou are on the board of directors for a local non-profit organization. At a recent
meeting, guest David delivered a rousing speech on how group leadership is often too complex and that
non-profits could often be better served by a CEO and no board of directors. Sandy emphatically
disagreed with David stating that not having the board could open the organization up to massive levels
of corruption. Gale agreed with David and feels that maybe the organization might do better if only one
of the ladies were in charge, namely herself. Marylou chose not to comment on the matter, thus leading
Sandy to assume that she agreed with her. It could be said that Sandy is suffering from ________.
a) A, B, and C
b) groupthink
,c) group polarization
d) both A and B
e) groupshift - ANS ✔✔both A and B
Which of the following terms refers to the process by which an individual's desire for acceptance by the
group and the pressure by the group on individual members to match its standards results in a change in
individual attitudes and behaviours?
a) convergence
b) coercion
c) confluence
d) conformity
e) commitment - ANS ✔✔conformity
Which of the following is not a characteristic of group diversity?
a) higher dropout rates
b) decreased cohesiveness
c) lower group morale
d) increased conflicts
e) greater factual errors - ANS ✔✔greater factual errors
Milhouse, a classically trained violinist, recently joined a country band. The members of the band,
though they like Milhouse, do not appreciate his attention to details and the preppy way he dresses. The
band is pressuring Milhouse to change in order to fit into the group. Which of the following represents
the most likely conformity expected of Milhouse?
a) for Milhouse to bathe less
b) for Milhouse to play the fiddle
c) for Milhouse to wear jeans and boots
d) both A and B
e) both A and C - ANS ✔✔for Milhouse to wear jeans and boots
, Which of the following statements is most likely true regarding the norming stage of group
development?
a) During this stage, the group develops a common set of expectations of what defines correct member
behaviour.
b) During this stage, the group performs the task at hand.
c) This stage is characterized by a great deal of uncertainty about the group's purpose, structure, and
leadership.
d) During this stage, members accept the existence of the group but resist the constraints it imposes on
individuality.
e) According to the five-stage group-development model, this is the second stage in the group
development model. - ANS ✔✔During this stage, the group develops a common set of expectations of
what defines correct member behaviour.
During the second stage of group development, ________.
a) intragroup conflicts occur
b) groups disband
c) close relationships are developed
d) the group demonstrates cohesiveness
e) the job task is performed - ANS ✔✔intragroup conflicts occur
The ________ norms refer to aspects such as dress code and unspoken rules about when to look busy.
a) performance
b) leisure
c) appearance
d) confluence
e) social arrangement - ANS ✔✔appearance
Which of the following statements is true regarding brainstorming?
a) Brainstorming fails to develop group cohesiveness.
b) Research consistently shows that a group in a brainstorming session generates more ideas than an
individual working alone.
STUDY GUIDE, PRACTICE QUESTIONS & ANSWERS 2026/2027
Hubert needs an instruction manual for his new product. He needs a small team of technical writers to
work together closely to rapidly write the manual. He needs them to communicate ideas quickly,
creatively, and affordably. Which of the following group techniques should Hubert consider?
a) brainstorming and electronic
b) electronic and interacting
c) interacting and brainstorming
d) nominal and electronic
e) nominal and interacting - ANS ✔✔Interacting and Brainstorming
Which of the following statements is true regarding brainstorming?
a) Brainstorming fails to develop group cohesiveness.
b) Research consistently shows that a group in a brainstorming session generates more ideas than an
individual working alone.
c) Brainstorming can overcome the pressures for conformity.
d) Brainstorming encourages criticizing an idea as early as possible.
e) Brainstorming overcomes the problem of "production blocking." - ANS ✔✔Brainstorming can
overcome the pressures for conformity.
Temporary groups with deadlines have their own unique sequencing of actions. The first of these actions
is ________.
a) performing
b) first meeting
c) forming
d) transitioning
e) norming - ANS ✔✔first meeting
Which of the following statements is true regarding informal groups?
,a) The six members of an airline flight crew are an informal group.
b) In informal groups, the behaviours team members should engage in are stipulated by and directed
toward organizational goals.
c) Command groups and task groups are examples of informal groups.
d) A group of people who come together to protest against a new law is an informal group.
e) Informal groups are defined by the organization's structure. - ANS ✔✔A group of people who come
together to protest against a new law is an informal group.
Which one of the following characteristics is not necessarily true about groups?
a) Groups have two or more members.
b) Groups are determined by the organization chart.
c) Group members are interdependent.
d) Groups have particular objectives.
e) Groups interact. - ANS ✔✔Groups are determined by the organization chart.
Since group results cannot be attributed to any single person, the relationship between an individual's
input and the group's output is clouded and this increases the possibility of ________.
a) negative offset
b) social loafing
c) emotional labour
d) emotional contagion
e) self-concordance - ANS ✔✔social loafing
Sandy, Gale, and Marylou are on the board of directors for a local non-profit organization. At a recent
meeting, guest David delivered a rousing speech on how group leadership is often too complex and that
non-profits could often be better served by a CEO and no board of directors. Sandy emphatically
disagreed with David stating that not having the board could open the organization up to massive levels
of corruption. Gale agreed with David and feels that maybe the organization might do better if only one
of the ladies were in charge, namely herself. Marylou chose not to comment on the matter, thus leading
Sandy to assume that she agreed with her. It could be said that Sandy is suffering from ________.
a) A, B, and C
b) groupthink
,c) group polarization
d) both A and B
e) groupshift - ANS ✔✔both A and B
Which of the following terms refers to the process by which an individual's desire for acceptance by the
group and the pressure by the group on individual members to match its standards results in a change in
individual attitudes and behaviours?
a) convergence
b) coercion
c) confluence
d) conformity
e) commitment - ANS ✔✔conformity
Which of the following is not a characteristic of group diversity?
a) higher dropout rates
b) decreased cohesiveness
c) lower group morale
d) increased conflicts
e) greater factual errors - ANS ✔✔greater factual errors
Milhouse, a classically trained violinist, recently joined a country band. The members of the band,
though they like Milhouse, do not appreciate his attention to details and the preppy way he dresses. The
band is pressuring Milhouse to change in order to fit into the group. Which of the following represents
the most likely conformity expected of Milhouse?
a) for Milhouse to bathe less
b) for Milhouse to play the fiddle
c) for Milhouse to wear jeans and boots
d) both A and B
e) both A and C - ANS ✔✔for Milhouse to wear jeans and boots
, Which of the following statements is most likely true regarding the norming stage of group
development?
a) During this stage, the group develops a common set of expectations of what defines correct member
behaviour.
b) During this stage, the group performs the task at hand.
c) This stage is characterized by a great deal of uncertainty about the group's purpose, structure, and
leadership.
d) During this stage, members accept the existence of the group but resist the constraints it imposes on
individuality.
e) According to the five-stage group-development model, this is the second stage in the group
development model. - ANS ✔✔During this stage, the group develops a common set of expectations of
what defines correct member behaviour.
During the second stage of group development, ________.
a) intragroup conflicts occur
b) groups disband
c) close relationships are developed
d) the group demonstrates cohesiveness
e) the job task is performed - ANS ✔✔intragroup conflicts occur
The ________ norms refer to aspects such as dress code and unspoken rules about when to look busy.
a) performance
b) leisure
c) appearance
d) confluence
e) social arrangement - ANS ✔✔appearance
Which of the following statements is true regarding brainstorming?
a) Brainstorming fails to develop group cohesiveness.
b) Research consistently shows that a group in a brainstorming session generates more ideas than an
individual working alone.
