Proserve Certification with
questions and well verified
answers actual exam!!!
2026
what is a primary provider - ANSWER -have direct contact with patrons; security staff
monitor customers upon arrival or departure, observe their behaviour and may see liquor
being hidden
what roles are primary providers - ANSWER -Bartenders, servers, greeters, hosts and
delivery service drivers
Licensed premises owners who are directly responsible for managing the premises
Managers and supervisors
Maîtres d'
Liquor retailers and agency representatives, and workers whose duties include the sampling of
liquor products
Drink ticket-takers and sellers
Security staff
what is a secondary provider - ANSWER -do not sell, serve or deliver liquor, but they do
work at places where liquor is served or sold; they do not usually have direct contact with
patrons
what roles are secondary providers - ANSWER -Parking attendants
Bussers and ushers
Stock clerks
, Maintenance personnel and janitorial staff
Ushers
Slot operators and attendants, dealers, Monitor Room personnel in casinos
AGLC - ANSWER -Alberta Gaming, Liquor & Cannabis (website: aglc.ca)
alcohol/liquor - ANSWER -beverages that are intended for human consumption
containing over 1% alcohol by volume (e.g., spirits, wine, liqueur, cider or beer
alcohol poisoning - ANSWER -caused by drinking too much alcohol at one time; can
cause coma and/or death
blood alcohol concentration (BAC) - ANSWER -measurement of pure alcohol in a
person's blood; measured as milligrams percent (mg %)
when is someone legally impaired - ANSWER -if their BAC is over .08%
binge drinking - ANSWER -men: drinking five or more alcoholic drinks at one sitting
women: four or more drinks
blackouts - ANSWER -a temporary condition that affects memory and is characterized
by a sense of lost time; it is often caused by drinking a large amount of alcohol on one occasion
duty of care - ANSWER -an obligation to ensure liquor is sold, served or delivered in safe
and responsible ways
bootlegging - ANSWER -the act of making of transporting alcoholic liquor for sale
illegally; buying alcohol from a store and selling it as a second-party sale to a minor or an
intoxicated person
what places can offer liquor as a prize in a contest - ANSWER -only retail liquor stores
can offer SEALED liquor as a prize`
A minor working at a restaurant or at a private special event, such as a wedding, may sell
liquor to customers - ANSWER -false
questions and well verified
answers actual exam!!!
2026
what is a primary provider - ANSWER -have direct contact with patrons; security staff
monitor customers upon arrival or departure, observe their behaviour and may see liquor
being hidden
what roles are primary providers - ANSWER -Bartenders, servers, greeters, hosts and
delivery service drivers
Licensed premises owners who are directly responsible for managing the premises
Managers and supervisors
Maîtres d'
Liquor retailers and agency representatives, and workers whose duties include the sampling of
liquor products
Drink ticket-takers and sellers
Security staff
what is a secondary provider - ANSWER -do not sell, serve or deliver liquor, but they do
work at places where liquor is served or sold; they do not usually have direct contact with
patrons
what roles are secondary providers - ANSWER -Parking attendants
Bussers and ushers
Stock clerks
, Maintenance personnel and janitorial staff
Ushers
Slot operators and attendants, dealers, Monitor Room personnel in casinos
AGLC - ANSWER -Alberta Gaming, Liquor & Cannabis (website: aglc.ca)
alcohol/liquor - ANSWER -beverages that are intended for human consumption
containing over 1% alcohol by volume (e.g., spirits, wine, liqueur, cider or beer
alcohol poisoning - ANSWER -caused by drinking too much alcohol at one time; can
cause coma and/or death
blood alcohol concentration (BAC) - ANSWER -measurement of pure alcohol in a
person's blood; measured as milligrams percent (mg %)
when is someone legally impaired - ANSWER -if their BAC is over .08%
binge drinking - ANSWER -men: drinking five or more alcoholic drinks at one sitting
women: four or more drinks
blackouts - ANSWER -a temporary condition that affects memory and is characterized
by a sense of lost time; it is often caused by drinking a large amount of alcohol on one occasion
duty of care - ANSWER -an obligation to ensure liquor is sold, served or delivered in safe
and responsible ways
bootlegging - ANSWER -the act of making of transporting alcoholic liquor for sale
illegally; buying alcohol from a store and selling it as a second-party sale to a minor or an
intoxicated person
what places can offer liquor as a prize in a contest - ANSWER -only retail liquor stores
can offer SEALED liquor as a prize`
A minor working at a restaurant or at a private special event, such as a wedding, may sell
liquor to customers - ANSWER -false