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7 BREW CASH HANDLING — PRACTICE EXAM 2026/2027
COMPLETE (100) CURRENT TESTING QUESTIONS AND
CORRECT ANSWERS WITH DETAILED RATIONALES.
CASH HANDLING
Prepare for the 7 Brew Cash Handling Exam Practice with a focused resource designed
to reinforce essential cash-handling procedures and workplace standards. It supports
review of payment processing, transaction accuracy, cash counting, register
procedures, security practices, and handling common discrepancies. Use the
material to strengthen procedural knowledge, improve accuracy, and identify areas
that may require additional review. This resource is best suited for 7 Brew employees
and trainees preparing for cash-handling assessments.
MULTIPLE CHOICE.
SECTION 1: CASH HANDLING FUNDAMENTALS (Questions 1-10)
1. What is the golden rule of cash handling at 7 Brew?
a) Count cash as quickly as possible
b) Count cash 3 times — when accepting, when preparing change, and when
giving change
c) Only count cash at the end of the shift
d) Trust the customer's count
Answer: b) Count cash 3 times — when accepting, when preparing
change, and when giving change
Rationale: The golden rule of cash handling is to count cash 3 times: when
the customer hands it to you, when you prepare the change, and when you
give the change back to the customer. This prevents errors and ensures
accuracy.
2. When handling cash, the cash drawer should be:
a) Left open for quick access
b) Closed after every transaction
c) Open only when counting cash
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d) Kept unlocked at all times
Answer: b) Closed after every transaction
Rationale: The cash drawer should be closed immediately after every
transaction to prevent theft and maintain security.
3. What should you do if you receive a counterfeit bill?
a) Give it back to the customer
b) Accept it and inform a manager later
c) Politely refuse the bill and ask for another form of payment
d) Confront the customer aggressively
Answer: c) Politely refuse the bill and ask for another form of payment
Rationale: If you suspect a counterfeit bill, politely refuse it and ask the
customer for another form of payment. Do not accuse the customer. Report
the incident to a manager immediately.
4. At 7 Brew, which position is primarily responsible for processing
payments?
a) Lane
b) Texter
c) Milk
d) Window
Answer: d) Window
Rationale: The Window position is responsible for delivering drinks and
processing payments.
5. The required Computer System at 7 Brew consists of:
a) Desktop computers only
b) POS system equipment and iOS accessories, including iPads, iPad cases,
charging stations, portable chargers, and credit-card processors
c) Laptops only
d) Paper-based ordering system
Answer: b) POS system equipment and iOS accessories, including iPads,
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iPad cases, charging stations, portable chargers, and credit-card
processors
Rationale: The required Computer System consists of POS system equipment
and iOS accessories, including iPads, iPad cases, charging stations, portable
chargers, and credit-card processors.
6. What is the most important rule when handling cash?
a) Speed is more important than accuracy
b) Accuracy is more important than speed
c) It is acceptable to be off by a few dollars
d) Cash should be handled by only one person
Answer: b) Accuracy is more important than speed
Rationale: Accuracy is more important than speed when handling cash.
Errors can lead to shortages and loss of trust.
7. Which of the following is NOT a standard method of payment at 7 Brew?
a) Cash
b) Credit Card
c) Debit Card
d) Personal Check
Answer: d) Personal Check
Rationale: Personal checks are not accepted at 7 Brew. Accepted payments
include cash, credit/debit cards, and mobile payments.
8. What is the purpose of having a cash handling policy?
a) To make transactions slower
b) To ensure accuracy, security, and accountability
c) To confuse customers
d) To reduce the number of transactions
Answer: b) To ensure accuracy, security, and accountability
Rationale: Cash handling policies ensure accuracy, security, and
accountability in all financial transactions.
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9. When should you count your cash drawer?
a) Once per shift
b) At the beginning and end of each shift
c) Only when a manager asks
d) Every hour
Answer: b) At the beginning and end of each shift
Rationale: Cash drawers should be counted at the beginning and end of each
shift to ensure accuracy.
10. What should you do if you find a discrepancy in your cash drawer?
a) Ignore it
b) Report it to a manager immediately
c) Fix it with your own money
d) Wait until the end of the shift
Answer: b) Report it to a manager immediately
Rationale: Any discrepancy in the cash drawer should be reported to a
manager immediately for investigation.
SECTION 2: POS SYSTEM OPERATION (Questions 11-20)
11. What device is used to take customer orders and process payments as
they pull into the lane?
a) Desktop computer
b) iPad
c) Smartphone
d) Paper and pen
Answer: b) iPad
Rationale: Team members greet customers as soon as they pull into the lane
with an iPad to take their order and process payments.
7 BREW CASH HANDLING — PRACTICE EXAM 2026/2027
COMPLETE (100) CURRENT TESTING QUESTIONS AND
CORRECT ANSWERS WITH DETAILED RATIONALES.
CASH HANDLING
Prepare for the 7 Brew Cash Handling Exam Practice with a focused resource designed
to reinforce essential cash-handling procedures and workplace standards. It supports
review of payment processing, transaction accuracy, cash counting, register
procedures, security practices, and handling common discrepancies. Use the
material to strengthen procedural knowledge, improve accuracy, and identify areas
that may require additional review. This resource is best suited for 7 Brew employees
and trainees preparing for cash-handling assessments.
MULTIPLE CHOICE.
SECTION 1: CASH HANDLING FUNDAMENTALS (Questions 1-10)
1. What is the golden rule of cash handling at 7 Brew?
a) Count cash as quickly as possible
b) Count cash 3 times — when accepting, when preparing change, and when
giving change
c) Only count cash at the end of the shift
d) Trust the customer's count
Answer: b) Count cash 3 times — when accepting, when preparing
change, and when giving change
Rationale: The golden rule of cash handling is to count cash 3 times: when
the customer hands it to you, when you prepare the change, and when you
give the change back to the customer. This prevents errors and ensures
accuracy.
2. When handling cash, the cash drawer should be:
a) Left open for quick access
b) Closed after every transaction
c) Open only when counting cash
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d) Kept unlocked at all times
Answer: b) Closed after every transaction
Rationale: The cash drawer should be closed immediately after every
transaction to prevent theft and maintain security.
3. What should you do if you receive a counterfeit bill?
a) Give it back to the customer
b) Accept it and inform a manager later
c) Politely refuse the bill and ask for another form of payment
d) Confront the customer aggressively
Answer: c) Politely refuse the bill and ask for another form of payment
Rationale: If you suspect a counterfeit bill, politely refuse it and ask the
customer for another form of payment. Do not accuse the customer. Report
the incident to a manager immediately.
4. At 7 Brew, which position is primarily responsible for processing
payments?
a) Lane
b) Texter
c) Milk
d) Window
Answer: d) Window
Rationale: The Window position is responsible for delivering drinks and
processing payments.
5. The required Computer System at 7 Brew consists of:
a) Desktop computers only
b) POS system equipment and iOS accessories, including iPads, iPad cases,
charging stations, portable chargers, and credit-card processors
c) Laptops only
d) Paper-based ordering system
Answer: b) POS system equipment and iOS accessories, including iPads,
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iPad cases, charging stations, portable chargers, and credit-card
processors
Rationale: The required Computer System consists of POS system equipment
and iOS accessories, including iPads, iPad cases, charging stations, portable
chargers, and credit-card processors.
6. What is the most important rule when handling cash?
a) Speed is more important than accuracy
b) Accuracy is more important than speed
c) It is acceptable to be off by a few dollars
d) Cash should be handled by only one person
Answer: b) Accuracy is more important than speed
Rationale: Accuracy is more important than speed when handling cash.
Errors can lead to shortages and loss of trust.
7. Which of the following is NOT a standard method of payment at 7 Brew?
a) Cash
b) Credit Card
c) Debit Card
d) Personal Check
Answer: d) Personal Check
Rationale: Personal checks are not accepted at 7 Brew. Accepted payments
include cash, credit/debit cards, and mobile payments.
8. What is the purpose of having a cash handling policy?
a) To make transactions slower
b) To ensure accuracy, security, and accountability
c) To confuse customers
d) To reduce the number of transactions
Answer: b) To ensure accuracy, security, and accountability
Rationale: Cash handling policies ensure accuracy, security, and
accountability in all financial transactions.
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9. When should you count your cash drawer?
a) Once per shift
b) At the beginning and end of each shift
c) Only when a manager asks
d) Every hour
Answer: b) At the beginning and end of each shift
Rationale: Cash drawers should be counted at the beginning and end of each
shift to ensure accuracy.
10. What should you do if you find a discrepancy in your cash drawer?
a) Ignore it
b) Report it to a manager immediately
c) Fix it with your own money
d) Wait until the end of the shift
Answer: b) Report it to a manager immediately
Rationale: Any discrepancy in the cash drawer should be reported to a
manager immediately for investigation.
SECTION 2: POS SYSTEM OPERATION (Questions 11-20)
11. What device is used to take customer orders and process payments as
they pull into the lane?
a) Desktop computer
b) iPad
c) Smartphone
d) Paper and pen
Answer: b) iPad
Rationale: Team members greet customers as soon as they pull into the lane
with an iPad to take their order and process payments.
