MGT 330 PRINCIPLES OF MANAGEMENT
CERTIFICATION EVALUATION 2026 FULL
SOLUTION VIEW AHEAD QUESTIONS
◉ What is the first function of management?
Answer: Planning: Select goals and ways to attain them.
◉ What is the second function of management?
Answer: Organizing: Assign responsibility for task accomplishment.
◉ What is the third function of management?
Answer: Leading: Use influence to motivate employees.
◉ What is the fourth function of management?
Answer: Controlling: Monitor activities and make corrections.
◉ What are the top mistakes managers make in their jobs?
Answer: Ineffective communication skills (81%), poor work
relationships/interpersonal skills (78%), person-job mismatch
(69%), failure to clarify direction or performance expectations
(64%).
,◉ How can companies create a competitive advantage through
people?
Answer: Through employment security, selective hiring, self-
managed teams/decentralization, high wages contingent on
performance, training/skills development, reduction of status
differences, and sharing information.
◉ What is the history of scientific management?
Answer: Developed standard methods, selected/trained workers
appropriately, supported workers by planning/eliminating
interruptions, provided wage incentives. Contributions include
compensation for performance and personnel selection/training.
◉ What are the criticisms of scientific management?
Answer: Ignored social context/higher needs and individual
variance.
◉ What are the key components of bureaucratic management?
Answer: Qualification-based hiring, merit promotion, chain of
command, division of labor, impartial rules, written records, and
managers separate from owners.
◉ What does administrative management focus on?
, Answer: Managerial functions (planning, organizing, commanding,
coordinating, controlling) and universal principles for running
organizations.
◉ How do changing environments affect organizations?
Answer: Environmental change, complexity, and resource scarcity
create uncertainty.
◉ What are the four components of the general environment?
Answer: Economy, Technology, Sociocultural, Political/Legal.
◉ What influences the economy in the general environment?
Answer: Growth and spending.
◉ What is the role of technology in the general environment?
Answer: Tools and knowledge for efficiency.
◉ What does sociocultural encompass in the general environment?
Answer: Demographics and values.
◉ What does the political/legal component include?
Answer: Laws and regulations.
CERTIFICATION EVALUATION 2026 FULL
SOLUTION VIEW AHEAD QUESTIONS
◉ What is the first function of management?
Answer: Planning: Select goals and ways to attain them.
◉ What is the second function of management?
Answer: Organizing: Assign responsibility for task accomplishment.
◉ What is the third function of management?
Answer: Leading: Use influence to motivate employees.
◉ What is the fourth function of management?
Answer: Controlling: Monitor activities and make corrections.
◉ What are the top mistakes managers make in their jobs?
Answer: Ineffective communication skills (81%), poor work
relationships/interpersonal skills (78%), person-job mismatch
(69%), failure to clarify direction or performance expectations
(64%).
,◉ How can companies create a competitive advantage through
people?
Answer: Through employment security, selective hiring, self-
managed teams/decentralization, high wages contingent on
performance, training/skills development, reduction of status
differences, and sharing information.
◉ What is the history of scientific management?
Answer: Developed standard methods, selected/trained workers
appropriately, supported workers by planning/eliminating
interruptions, provided wage incentives. Contributions include
compensation for performance and personnel selection/training.
◉ What are the criticisms of scientific management?
Answer: Ignored social context/higher needs and individual
variance.
◉ What are the key components of bureaucratic management?
Answer: Qualification-based hiring, merit promotion, chain of
command, division of labor, impartial rules, written records, and
managers separate from owners.
◉ What does administrative management focus on?
, Answer: Managerial functions (planning, organizing, commanding,
coordinating, controlling) and universal principles for running
organizations.
◉ How do changing environments affect organizations?
Answer: Environmental change, complexity, and resource scarcity
create uncertainty.
◉ What are the four components of the general environment?
Answer: Economy, Technology, Sociocultural, Political/Legal.
◉ What influences the economy in the general environment?
Answer: Growth and spending.
◉ What is the role of technology in the general environment?
Answer: Tools and knowledge for efficiency.
◉ What does sociocultural encompass in the general environment?
Answer: Demographics and values.
◉ What does the political/legal component include?
Answer: Laws and regulations.
