RCAL NAB ADMINISTRATOR
CERTIFICATION STUDY GUIDE 2026
COMPLETE QUESTIONS AND SOLUTIONS
VERIFIED A+
● boards of directors. Answer: Develops mission and vision, policies
and procedures, and/or bylaws
● Leadership is.... Answer: Interactive, influencing others, in groups,
directing towards goals
● Authoritarian/Autocratic. Answer: Tell people what to do with no
input
● Democratic. Answer: Participative but maintains final decision by
administrator. Win-win
● Laissez-faire. Answer: Allows employees to make decisions while the
leader is still responsible
● Leaders vs. Managers. Answer: Managers get things done with other
people while leaders inspire others to move the facility forward
, ● Managers vs Leaders. Answer: Managers are day to day and people
follow managers because they have to.
Leaders are not always in the day to day and people follow them because
they respect them
● Management. Answer: Planning, decision making, organizing,
staffing, directing and controlling
● Mission Statement. Answer: a statement of the organization's purpose
- what it wants to accomplish in the larger environment
● Goals. Answer: things you want to accomplish
● Objectives. Answer: What is to be done, who will do it and when it
should be complete.
● Organizational charts. Answer: Line drawings of reporting
relationships.
● decision making. Answer: Choosing among two or more alternatives.
● 3 steps to decision making. Answer: Agenda building, searching for
alternatives, evaluation
CERTIFICATION STUDY GUIDE 2026
COMPLETE QUESTIONS AND SOLUTIONS
VERIFIED A+
● boards of directors. Answer: Develops mission and vision, policies
and procedures, and/or bylaws
● Leadership is.... Answer: Interactive, influencing others, in groups,
directing towards goals
● Authoritarian/Autocratic. Answer: Tell people what to do with no
input
● Democratic. Answer: Participative but maintains final decision by
administrator. Win-win
● Laissez-faire. Answer: Allows employees to make decisions while the
leader is still responsible
● Leaders vs. Managers. Answer: Managers get things done with other
people while leaders inspire others to move the facility forward
, ● Managers vs Leaders. Answer: Managers are day to day and people
follow managers because they have to.
Leaders are not always in the day to day and people follow them because
they respect them
● Management. Answer: Planning, decision making, organizing,
staffing, directing and controlling
● Mission Statement. Answer: a statement of the organization's purpose
- what it wants to accomplish in the larger environment
● Goals. Answer: things you want to accomplish
● Objectives. Answer: What is to be done, who will do it and when it
should be complete.
● Organizational charts. Answer: Line drawings of reporting
relationships.
● decision making. Answer: Choosing among two or more alternatives.
● 3 steps to decision making. Answer: Agenda building, searching for
alternatives, evaluation
