Page 1 of 71
2026 MSSC SAFETY LATEST ACTUAL EXAM QUESTIONS
WITH HIGHLIGHTED CORRECT ANSWERS 100% GRADED
TO PASS.
1. _______ is a design methodology that designs features into the product that makes it cheaper to
manufacture, while maintaining its ability to perform its intended function.
a) Design for Manufacturing and Assembly (DFMA)
b) Design Criteria and Performance (DCP)
c) Design, Manufacture, Deliver (DMD)
d) Design for Production and Performance (DPP)
Design for Manufacturing and Assembly (DFMA)
2. to be successful ________must be tied to the company's business plan.
a) Team goals
b) Donations to the community
c) The stock market
d) Cross-Training assignments
team goals
3. A team should develop a spending plan as part of their decision making process ________________.
a) to ensure that they do not exceed the amount of money allocated to the project
b) to ensure that they use all the money allocated to the project
c) in case they are audited
d) because it is a requirement of all teams
to ensure that they do not exceed the amount of money allocated to the project
4. Supervisors should set measurable objectives to have a way to ____________.
a) Eliminate the need to review employees
b) Limit the number of employees who can receive a bonus
c) Have good performance criteria for review of employee performance
d) Have a way to collect data to satisfy management reports
Have good performance criteria for review of employee performance
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5. People working together discussing issues and making decisions are key elements of a
_______________.
a) successful work group
b) SPC program
c) JIT process
d) Histogram
successful work group
6. Company objectives and production goals are important pieces of data to __________.
a) Retired employee
b) Forklift training certification data
c) Self-directed work team
d) Predictive maintenance program
Self-directed work team
7. Promoting competition among teams or departments _________________.
a) Helps management set their own goals
b) Helps establish the baseline to set team goals
c) Is a reason to set measurable team goals
d) Is not a reason to set measurable team goals
Is not a reason to set measurable team goals
8. Top level management must support a team for it to be ______________.
a) Successful
b) Ratified
c) Certified
Fully staffed
Successful
9. When a team sets objectives that they wish to accomplish, care should be taken to ensure that these
objectives are _____________.
a) Aggressive
b) Predictable
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c) Measurable
d) Justifiable
measurable
10. To ensure that a team has____________ meetings, rules for team behavior should be enforced.
a) Weekly
b) Unproductive
c) Productive
d) Long
productive
11. The first step in a team development process is an awkward stage for the team members called
______________.
a) Storming
b) Norming
c) Performing
d) Forming
forming
112. When a team is formed to tackle a problem, _______________________.
a) Supervisor is placed in charge
b) Set of guidelines is supplied to guide decisions
c) Cost evaluation is performed to justify their work
d) Team kickoff meeting is held to get everyone up to speed on the task and meet each other
Team kickoff meeting is held to get everyone up to speed on the task and meet each other
13. ______________ is a technique teams use for generating as many ideas as possible.
a) Storming
b) Norming
c) Brainstorming
d) Pareto principle
Brainstorming
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14. During a team meeting, any solutions to the problem being discussed that do not meet one or more
of the must-have criteria should be _______________.
a) Discussed fully
b) Tabled to a later meeting
c) Given equal consideration
d) Eliminated
Eliminated
15. Customer service refers to people and other resources a company devotes to ________.
a) assisting customers
b) product design
c) sales
d) cost analysis
assisting customers
16. In customer service, it is important to ________________.
a) never admit being at fault
b) look into the customer's problem, find a solution, and follow through
c) make the customer admit to being at least partially at fault
d) make the customer like you even it it means placing the blame on someone else in the organization
look into the customer's problem, find a solution, and follow through
17. Teams should strictly enforce rules about _______to minimize conflict.
a) attendance
b) arguing
c) goal setting
d) Facilitator selection
arguing
18. Which type of customer service information stored in a database could help to improve product
quality? __________________.
a) concerns customers have with specific problems
b) customer orders
2026 MSSC SAFETY LATEST ACTUAL EXAM QUESTIONS
WITH HIGHLIGHTED CORRECT ANSWERS 100% GRADED
TO PASS.
1. _______ is a design methodology that designs features into the product that makes it cheaper to
manufacture, while maintaining its ability to perform its intended function.
a) Design for Manufacturing and Assembly (DFMA)
b) Design Criteria and Performance (DCP)
c) Design, Manufacture, Deliver (DMD)
d) Design for Production and Performance (DPP)
Design for Manufacturing and Assembly (DFMA)
2. to be successful ________must be tied to the company's business plan.
a) Team goals
b) Donations to the community
c) The stock market
d) Cross-Training assignments
team goals
3. A team should develop a spending plan as part of their decision making process ________________.
a) to ensure that they do not exceed the amount of money allocated to the project
b) to ensure that they use all the money allocated to the project
c) in case they are audited
d) because it is a requirement of all teams
to ensure that they do not exceed the amount of money allocated to the project
4. Supervisors should set measurable objectives to have a way to ____________.
a) Eliminate the need to review employees
b) Limit the number of employees who can receive a bonus
c) Have good performance criteria for review of employee performance
d) Have a way to collect data to satisfy management reports
Have good performance criteria for review of employee performance
, Page 2 of 71
5. People working together discussing issues and making decisions are key elements of a
_______________.
a) successful work group
b) SPC program
c) JIT process
d) Histogram
successful work group
6. Company objectives and production goals are important pieces of data to __________.
a) Retired employee
b) Forklift training certification data
c) Self-directed work team
d) Predictive maintenance program
Self-directed work team
7. Promoting competition among teams or departments _________________.
a) Helps management set their own goals
b) Helps establish the baseline to set team goals
c) Is a reason to set measurable team goals
d) Is not a reason to set measurable team goals
Is not a reason to set measurable team goals
8. Top level management must support a team for it to be ______________.
a) Successful
b) Ratified
c) Certified
Fully staffed
Successful
9. When a team sets objectives that they wish to accomplish, care should be taken to ensure that these
objectives are _____________.
a) Aggressive
b) Predictable
, Page 3 of 71
c) Measurable
d) Justifiable
measurable
10. To ensure that a team has____________ meetings, rules for team behavior should be enforced.
a) Weekly
b) Unproductive
c) Productive
d) Long
productive
11. The first step in a team development process is an awkward stage for the team members called
______________.
a) Storming
b) Norming
c) Performing
d) Forming
forming
112. When a team is formed to tackle a problem, _______________________.
a) Supervisor is placed in charge
b) Set of guidelines is supplied to guide decisions
c) Cost evaluation is performed to justify their work
d) Team kickoff meeting is held to get everyone up to speed on the task and meet each other
Team kickoff meeting is held to get everyone up to speed on the task and meet each other
13. ______________ is a technique teams use for generating as many ideas as possible.
a) Storming
b) Norming
c) Brainstorming
d) Pareto principle
Brainstorming
, Page 4 of 71
14. During a team meeting, any solutions to the problem being discussed that do not meet one or more
of the must-have criteria should be _______________.
a) Discussed fully
b) Tabled to a later meeting
c) Given equal consideration
d) Eliminated
Eliminated
15. Customer service refers to people and other resources a company devotes to ________.
a) assisting customers
b) product design
c) sales
d) cost analysis
assisting customers
16. In customer service, it is important to ________________.
a) never admit being at fault
b) look into the customer's problem, find a solution, and follow through
c) make the customer admit to being at least partially at fault
d) make the customer like you even it it means placing the blame on someone else in the organization
look into the customer's problem, find a solution, and follow through
17. Teams should strictly enforce rules about _______to minimize conflict.
a) attendance
b) arguing
c) goal setting
d) Facilitator selection
arguing
18. Which type of customer service information stored in a database could help to improve product
quality? __________________.
a) concerns customers have with specific problems
b) customer orders
