MIS 200 ANSWERS AND QUESTIONS SET A+
✔✔Outbound Logistics - ✔✔Collecting, Storing, and physically distributing the products
to buyers
✔✔Sales and Marketing - ✔✔inducing buyers to purchase the products and providing a
means for them to do so
✔✔Customer Service - ✔✔assisting customer's use of the products and thus
maintaining and enhancing the products value
✔✔Linkages - ✔✔Interactions across value activities
✔✔Business Process - ✔✔generate value by transforming inputs into outputs
✔✔Cost - ✔✔Cost of inputs plus cost of activities
✔✔Activity - ✔✔Business function that receives inputs, produces outputs can be done
by computer, human or both
✔✔Repository - ✔✔Collection of something
✔✔Business process Management (BPM) - ✔✔Cyclical Process for systemically
creating, assessing, and altering business processes
✔✔First Mover Advantage - ✔✔Benefit of gaining market share by being the first to
develop a new technology in a market segment
✔✔Second Mover Advantage - ✔✔Benefit of gaining market share by following a
pioneering company into a market segment and imitating their product or service,
thereby reducing costly research and development expenditures
✔✔Switching Costs - ✔✔Business strategy of locking in customers by making it difficult
or expensive to change to another product or supplier
✔✔Outbound Logistics - ✔✔Collecting, Storing, and physically distributing the products
to buyers
✔✔Sales and Marketing - ✔✔inducing buyers to purchase the products and providing a
means for them to do so
✔✔Customer Service - ✔✔assisting customer's use of the products and thus
maintaining and enhancing the products value
✔✔Linkages - ✔✔Interactions across value activities
✔✔Business Process - ✔✔generate value by transforming inputs into outputs
✔✔Cost - ✔✔Cost of inputs plus cost of activities
✔✔Activity - ✔✔Business function that receives inputs, produces outputs can be done
by computer, human or both
✔✔Repository - ✔✔Collection of something
✔✔Business process Management (BPM) - ✔✔Cyclical Process for systemically
creating, assessing, and altering business processes
✔✔First Mover Advantage - ✔✔Benefit of gaining market share by being the first to
develop a new technology in a market segment
✔✔Second Mover Advantage - ✔✔Benefit of gaining market share by following a
pioneering company into a market segment and imitating their product or service,
thereby reducing costly research and development expenditures
✔✔Switching Costs - ✔✔Business strategy of locking in customers by making it difficult
or expensive to change to another product or supplier
