MGMT 320 ACTUAL FINALS ANSWERS AND
QUESTIONS SET A+
✔✔reliability - ✔✔if research shows that a particular test measures the same thing
consistently, the test high _______.
✔✔employment - ✔✔ability, performance, and personality tests are the three most
common types of __________ tests.
✔✔behavioral-description (type of structured interview) - ✔✔during a ___________
interview, the interviewer explores what the applicant has actually done in the past.
✔✔compensation - ✔✔the three elements of _______ includes wages and salaries,
incentive, and benefits
✔✔base pay - ✔✔_______ is the basic wage or salary paid to employees in exchange
for doing their job
✔✔performance test - ✔✔Hal was handed tools and asked to complete a task. What
kind of employment test is this?
✔✔validity - ✔✔If employers use a test to try to predict future job performance, it is vital
that the test have _______ to ensure that it actually measures performance related to
the job and is free from bias.
✔✔wages and salary - ✔✔monetary payments to employees in exchange for doing their
jobs
✔✔incentives - ✔✔inducements to attract and retain top performances or induce
employess to be more preoductive
✔✔benefits - ✔✔additional non monetary forms of compensation such as health
insurance
,✔✔incentives - ✔✔the ____________ of her job include commission on the sales she
generates, quartley performance bonuses and stock options.
✔✔-improved performance
-enhanced job satisfaction
-reduce turnover - ✔✔effective employee socialization program has which of the
following effect?
✔✔orientation - ✔✔helping a new employee to learn the ropes of the organization and
fit easily into the new job is known as _______________.
✔✔1. assessment
2. objectives
3. selection
4. implementation
5. evaluation - ✔✔steps of the learning and development process
✔✔reviewing their performance and providing consequences - ✔✔a manager
continuously helps his employees improve their work through the ...
✔✔onboarding - ✔✔Yuki will spend the next two weeks learning company policies,
procedures, and culture with other new hires. This type of process is known as _____,
or employee satisfaction.
✔✔objective appraisal - ✔✔Peter evaluates his sale staff based upon sales and volume
and gross margin. This best describes an _____ ______.
✔✔incentives - ✔✔The ____ include commission on the sales she generates, quarterly
performance bonuses, and stock options.
✔✔performance management - ✔✔The continuous cycle of improving job performance
through defining performance, monitoring and evaluating performance, reviewing
performance, and providing consequences is known as _____.
✔✔1. assessment of performance
2. performance feedback - ✔✔performance appraisal contains:
✔✔specific and achieveable - ✔✔terms describe good performance experience?
✔✔1. background information
2. interviews
3.employment test - ✔✔selection process (3 steps)
✔✔1. define performance
, 2. monitor and evaluate
3. review
4. provide consequences - ✔✔performance appraisal aka performance review
✔✔upward - ✔✔motion of promotion
✔✔sideways - ✔✔motion of transfer
✔✔downward - ✔✔motion of discipline and demotion
✔✔out of - ✔✔motion of dismissal
✔✔turnover - ✔✔HR term for replacing employee
✔✔attrition - ✔✔employee is not replaced
✔✔layoff - ✔✔temporary dismissal
✔✔downsizing and firing - ✔✔permanent dismissal
✔✔-working conditions
-employee benefits
-employee compensation
-job security - ✔✔items included in employee and manager negotiations while engaged
in collective bargaining
✔✔-to broaden their experience
-to solve organizational problems by using their skills at another location
-to solve employee problems such as personal differences with a boss
- to retain their interest and motivation by being presented with a new challenge -
✔✔reasons for an employee transfer
✔✔Fair Labor Standards Act - ✔✔Salaried executives, administrative and professional
employees are exempt from over time rules as outlined in the ...
✔✔OSH Act - ✔✔requires employers to pursue workplace safety
✔✔Equal Employment Opportunity Commission - ✔✔the agency whose job it is to
enforce anti-discrimination and other employee laws is called _____
✔✔Fair Labor Standards Act - ✔✔minimum wage for workers, child labor, overtime pay
✔✔adverse impact - ✔✔an organization uses an employment practice or procedure that
results in unfavorable outcomes to a protected class
QUESTIONS SET A+
✔✔reliability - ✔✔if research shows that a particular test measures the same thing
consistently, the test high _______.
✔✔employment - ✔✔ability, performance, and personality tests are the three most
common types of __________ tests.
✔✔behavioral-description (type of structured interview) - ✔✔during a ___________
interview, the interviewer explores what the applicant has actually done in the past.
✔✔compensation - ✔✔the three elements of _______ includes wages and salaries,
incentive, and benefits
✔✔base pay - ✔✔_______ is the basic wage or salary paid to employees in exchange
for doing their job
✔✔performance test - ✔✔Hal was handed tools and asked to complete a task. What
kind of employment test is this?
✔✔validity - ✔✔If employers use a test to try to predict future job performance, it is vital
that the test have _______ to ensure that it actually measures performance related to
the job and is free from bias.
✔✔wages and salary - ✔✔monetary payments to employees in exchange for doing their
jobs
✔✔incentives - ✔✔inducements to attract and retain top performances or induce
employess to be more preoductive
✔✔benefits - ✔✔additional non monetary forms of compensation such as health
insurance
,✔✔incentives - ✔✔the ____________ of her job include commission on the sales she
generates, quartley performance bonuses and stock options.
✔✔-improved performance
-enhanced job satisfaction
-reduce turnover - ✔✔effective employee socialization program has which of the
following effect?
✔✔orientation - ✔✔helping a new employee to learn the ropes of the organization and
fit easily into the new job is known as _______________.
✔✔1. assessment
2. objectives
3. selection
4. implementation
5. evaluation - ✔✔steps of the learning and development process
✔✔reviewing their performance and providing consequences - ✔✔a manager
continuously helps his employees improve their work through the ...
✔✔onboarding - ✔✔Yuki will spend the next two weeks learning company policies,
procedures, and culture with other new hires. This type of process is known as _____,
or employee satisfaction.
✔✔objective appraisal - ✔✔Peter evaluates his sale staff based upon sales and volume
and gross margin. This best describes an _____ ______.
✔✔incentives - ✔✔The ____ include commission on the sales she generates, quarterly
performance bonuses, and stock options.
✔✔performance management - ✔✔The continuous cycle of improving job performance
through defining performance, monitoring and evaluating performance, reviewing
performance, and providing consequences is known as _____.
✔✔1. assessment of performance
2. performance feedback - ✔✔performance appraisal contains:
✔✔specific and achieveable - ✔✔terms describe good performance experience?
✔✔1. background information
2. interviews
3.employment test - ✔✔selection process (3 steps)
✔✔1. define performance
, 2. monitor and evaluate
3. review
4. provide consequences - ✔✔performance appraisal aka performance review
✔✔upward - ✔✔motion of promotion
✔✔sideways - ✔✔motion of transfer
✔✔downward - ✔✔motion of discipline and demotion
✔✔out of - ✔✔motion of dismissal
✔✔turnover - ✔✔HR term for replacing employee
✔✔attrition - ✔✔employee is not replaced
✔✔layoff - ✔✔temporary dismissal
✔✔downsizing and firing - ✔✔permanent dismissal
✔✔-working conditions
-employee benefits
-employee compensation
-job security - ✔✔items included in employee and manager negotiations while engaged
in collective bargaining
✔✔-to broaden their experience
-to solve organizational problems by using their skills at another location
-to solve employee problems such as personal differences with a boss
- to retain their interest and motivation by being presented with a new challenge -
✔✔reasons for an employee transfer
✔✔Fair Labor Standards Act - ✔✔Salaried executives, administrative and professional
employees are exempt from over time rules as outlined in the ...
✔✔OSH Act - ✔✔requires employers to pursue workplace safety
✔✔Equal Employment Opportunity Commission - ✔✔the agency whose job it is to
enforce anti-discrimination and other employee laws is called _____
✔✔Fair Labor Standards Act - ✔✔minimum wage for workers, child labor, overtime pay
✔✔adverse impact - ✔✔an organization uses an employment practice or procedure that
results in unfavorable outcomes to a protected class
