LSUS MBA 701 EXAM 2 COMPREHENSIVE
STUDY GUIDE
◉ job satisfaction.
Answer: The feelings people have toward their jobs.
◉ job performance.
Answer: Also known as in-role performance, the degree to which an
employee successfully fulfills the factors included in the job
description.
◉ whistleblowers.
Answer: People who report wrongdoing.
◉ counterproductive work behaviors (CWB).
Answer: Intentional employee behaviors that harm the organization.
◉ attitude.
Answer: Our opinions, beliefs, and feelings about aspects of our
environment.
◉ exit interview.
, Answer: A meeting with the departing employee.
◉ job engagement.
Answer: Investment of one's mental, emotional, and physical
energies at work.
◉ organizational citizenship behaviors (OCB).
Answer: Voluntary behaviors employees perform to help others and
benefit the organization.
◉ person-organization fit.
Answer: The degree to which a person's values, personality, goals,
and other characteristics match those of the organization.
◉ organizational commitment.
Answer: The emotional attachment people have toward the
company they work for.
◉ absenteeism.
Answer: Unscheduled absences from work.
◉ general mental ability.
STUDY GUIDE
◉ job satisfaction.
Answer: The feelings people have toward their jobs.
◉ job performance.
Answer: Also known as in-role performance, the degree to which an
employee successfully fulfills the factors included in the job
description.
◉ whistleblowers.
Answer: People who report wrongdoing.
◉ counterproductive work behaviors (CWB).
Answer: Intentional employee behaviors that harm the organization.
◉ attitude.
Answer: Our opinions, beliefs, and feelings about aspects of our
environment.
◉ exit interview.
, Answer: A meeting with the departing employee.
◉ job engagement.
Answer: Investment of one's mental, emotional, and physical
energies at work.
◉ organizational citizenship behaviors (OCB).
Answer: Voluntary behaviors employees perform to help others and
benefit the organization.
◉ person-organization fit.
Answer: The degree to which a person's values, personality, goals,
and other characteristics match those of the organization.
◉ organizational commitment.
Answer: The emotional attachment people have toward the
company they work for.
◉ absenteeism.
Answer: Unscheduled absences from work.
◉ general mental ability.
