QDM EXPERT EXAM 160 ACTUAL EXAM PAPER
2026 QUESTIONS WITH ANSWERS GRADED
A+
◉ The 1-10-100 Rule says that every dollar spent doing things right
the first time avoids.
Answer: $100 for the failure
◉ The QDM Principle Measure, Measure, Measure involves
measuring....
Answer: failures, variation, and success
◉ Which principle addresses waste reduction and/or elimination.
Answer: Optimize Business Performance
◉ Which type of activity is the customer willing to pay for.
Answer: value-added activity
◉ Which action does not embody the Be Scientific Principle.
Answer: Following your gut instinct
,◉ Which tool is used in a quality improvement project and states the
business objectives.
Answer: QAT Charter
◉ Which tool will help determine the scope of my project.
Answer: SIPOC
◉ What tool will help me gain insight into customer expectations.
Answer: Voice of Customer (VOC)
◉ What tool helps link projects to strategic objectives regarding
customer relationships.
Answer: Customer Corridor
◉ You should always pilot your solution to ensure it performs as
expected.
Answer: False
◉ A diagram used to brainstorm causes of a failure and sort the
causes into categories.
Answer: Fishbone
, ◉ Way of brainstorming that helps to dig beyond initial observations
of a problem's cause.
Answer: 5 Whys
◉ Which step is not a part of the Launch phase of ABLE 1 Prepare an
implementation plan 2 Define a control plan 3 Build understanding
4 Launch a full-scale implementation.
Answer: Build understandin
◉ Which is not a component of a control plan
1 Flow Chart 2 Evaluation Metrics 3 Performance Goals 4
Contingency/Action Plans.
Answer: Flow Chart
◉ How much a measure deviates from the norm over time.
Answer: Variation
◉ A graph that pictures the degree of variation in a process.
Answer: Run Chart
◉ If your targets aren't achieved you should return to the Assess
phase and restart.
Answer: False
2026 QUESTIONS WITH ANSWERS GRADED
A+
◉ The 1-10-100 Rule says that every dollar spent doing things right
the first time avoids.
Answer: $100 for the failure
◉ The QDM Principle Measure, Measure, Measure involves
measuring....
Answer: failures, variation, and success
◉ Which principle addresses waste reduction and/or elimination.
Answer: Optimize Business Performance
◉ Which type of activity is the customer willing to pay for.
Answer: value-added activity
◉ Which action does not embody the Be Scientific Principle.
Answer: Following your gut instinct
,◉ Which tool is used in a quality improvement project and states the
business objectives.
Answer: QAT Charter
◉ Which tool will help determine the scope of my project.
Answer: SIPOC
◉ What tool will help me gain insight into customer expectations.
Answer: Voice of Customer (VOC)
◉ What tool helps link projects to strategic objectives regarding
customer relationships.
Answer: Customer Corridor
◉ You should always pilot your solution to ensure it performs as
expected.
Answer: False
◉ A diagram used to brainstorm causes of a failure and sort the
causes into categories.
Answer: Fishbone
, ◉ Way of brainstorming that helps to dig beyond initial observations
of a problem's cause.
Answer: 5 Whys
◉ Which step is not a part of the Launch phase of ABLE 1 Prepare an
implementation plan 2 Define a control plan 3 Build understanding
4 Launch a full-scale implementation.
Answer: Build understandin
◉ Which is not a component of a control plan
1 Flow Chart 2 Evaluation Metrics 3 Performance Goals 4
Contingency/Action Plans.
Answer: Flow Chart
◉ How much a measure deviates from the norm over time.
Answer: Variation
◉ A graph that pictures the degree of variation in a process.
Answer: Run Chart
◉ If your targets aren't achieved you should return to the Assess
phase and restart.
Answer: False
